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Acura of Pleasanton
Pleasanton, CA
1,174 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,174 reviews
August 13, 2019
Greatest service Couldn't be more pleased with Acura service. Marisol is the best service consultant on the planet! She takes the time to explain each procedure done Couldn't be more pleased with Acura service. Marisol is the best service consultant on the planet! She takes the time to explain each procedure done and why it's done. More
by LILLYPD
Verified CustomerEmployees Worked With
Marisol Arvizu
August 13, 2019
B 1 Service Experience with Marisol Stopped by Acura t 4 pm to see if i could get in for a B 1 service. I saw Marisol, who I have had the pleasure of working with for many years and many Stopped by Acura t 4 pm to see if i could get in for a B 1 service. I saw Marisol, who I have had the pleasure of working with for many years and many cars, and she took care of everything, of course. She even went out and washed my car! Marisol is the main reason I have always brought my cars to Acura of Pleasanton for service. More
by Badger Joe
Employees Worked With
Marisol Arvizu
August 12, 2019
it was great! Customer service was great, especially Marisol. My MDX has always had service done at this shop and I am very happy with it. Will continue to bring i Customer service was great, especially Marisol. My MDX has always had service done at this shop and I am very happy with it. Will continue to bring it in for servicing More
by foxbat25
Employees Worked With
Marisol Arvizu
August 12, 2019
Great Customer Service! Landon and Marisol are accommodating and always helpful. They provide service and repair options and are knowledgeable. Repairs are done in a timely m Landon and Marisol are accommodating and always helpful. They provide service and repair options and are knowledgeable. Repairs are done in a timely manner and if they need to keep your car longer, loaner and/or shuttle options are provided. This is why I keep coming back to Acura of Pleasanton! More
by AMILLER34
Employees Worked With
Landon Bura, Marisol Arvizu
August 12, 2019
A16 service done at Acura of Pleasanton Good service. Seemed like a bit more upsell that I would have preferred. For a simple service, it was on the high end. For 300 bucks you think you' Good service. Seemed like a bit more upsell that I would have preferred. For a simple service, it was on the high end. For 300 bucks you think you'd at least get your car washed. Not Johnny's fault they don't have a car wash but get on board with other dealerships. They all wash your car after a certain amount of spend. Pros: Service overall was excellent and Johnny was attentive. Cons: Price (pretty consistent with Acura) and no car wash More
by GLENN.GEOTINA
Employees Worked With
Johnny
August 12, 2019
Very friendly Helder was very friendly. Process was fast and easy as Peter was very knowledgeable in helping with finance process. Quite an assortment of used and n Helder was very friendly. Process was fast and easy as Peter was very knowledgeable in helping with finance process. Quite an assortment of used and new vehicles. More
by Unicorn25
Employees Worked With
Helder Pereira, Peter Han
August 11, 2019
Quick Service Had a recall notice. Went in and Shaun got me out in under an hour. He knew I was pressed for time as we had a conversation about me staying or gettin Had a recall notice. Went in and Shaun got me out in under an hour. He knew I was pressed for time as we had a conversation about me staying or getting a shuttle out. More
by jackie.luu
Employees Worked With
Shaun Dortch
August 11, 2019
Well Taken Care Of I came in for service B on my Acura TL. Ashley made sure everything was taken care of. Thorough job was done doing the service. Other needs were di I came in for service B on my Acura TL. Ashley made sure everything was taken care of. Thorough job was done doing the service. Other needs were discovered and fixed. Ashley did a terrific job in explaining what needed to be done and what will need to be done in the future. A wonderful job Ashley! More
by AVERY.FONG
Employees Worked With
Ashley Fritze
August 11, 2019
Service for Acura TL Joey did an excellent job explaining what the car needed done as well as find the best possible price for services. He was friendly, knowledgeable and Joey did an excellent job explaining what the car needed done as well as find the best possible price for services. He was friendly, knowledgeable and followed up with updates in a timely manner. He even made sure I had batteries in my car remotes before the parts department closed for the day. More
by KEV007VP1
Employees Worked With
Joey (Service Dept.)
August 11, 2019
Positive Experience at Hendrik Dealership The shopping experience at Hendrik was positive. Our salesperson was Ron Andrews and he was awesome. He listened well to what we were looking for an The shopping experience at Hendrik was positive. Our salesperson was Ron Andrews and he was awesome. He listened well to what we were looking for and addressed all of our questions. He explained the car’s features and demonstrated how to use them. No pushy sales here and all staff were friendly and courteous. At the end we decided to buy a car from Ron and the transaction went very smoothly. We felt we got a good deal and we love the car. We would recommend Ron and this dealership to anyone in a market of getting a vehicle. More
by Vipahobbs
Employees Worked With
Ronald Andrews
