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Acura of Pleasanton
Pleasanton, CA
1,158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,158 reviews
August 11, 2019
Quick Service Had a recall notice. Went in and Shaun got me out in under an hour. He knew I was pressed for time as we had a conversation about me staying or gettin Had a recall notice. Went in and Shaun got me out in under an hour. He knew I was pressed for time as we had a conversation about me staying or getting a shuttle out. More
by jackie.luu
Verified CustomerEmployees Worked With
Shaun Dortch
August 11, 2019
Well Taken Care Of I came in for service B on my Acura TL. Ashley made sure everything was taken care of. Thorough job was done doing the service. Other needs were di I came in for service B on my Acura TL. Ashley made sure everything was taken care of. Thorough job was done doing the service. Other needs were discovered and fixed. Ashley did a terrific job in explaining what needed to be done and what will need to be done in the future. A wonderful job Ashley! More
by AVERY.FONG
Employees Worked With
Ashley Fritze
August 11, 2019
Service for Acura TL Joey did an excellent job explaining what the car needed done as well as find the best possible price for services. He was friendly, knowledgeable and Joey did an excellent job explaining what the car needed done as well as find the best possible price for services. He was friendly, knowledgeable and followed up with updates in a timely manner. He even made sure I had batteries in my car remotes before the parts department closed for the day. More
by KEV007VP1
Employees Worked With
Joey (Service Dept.)
August 11, 2019
Positive Experience at Hendrik Dealership The shopping experience at Hendrik was positive. Our salesperson was Ron Andrews and he was awesome. He listened well to what we were looking for an The shopping experience at Hendrik was positive. Our salesperson was Ron Andrews and he was awesome. He listened well to what we were looking for and addressed all of our questions. He explained the car’s features and demonstrated how to use them. No pushy sales here and all staff were friendly and courteous. At the end we decided to buy a car from Ron and the transaction went very smoothly. We felt we got a good deal and we love the car. We would recommend Ron and this dealership to anyone in a market of getting a vehicle. More
by Vipahobbs
Employees Worked With
Ronald Andrews
August 10, 2019
Great service Team are supportive and efficient. Also arranged for shuttle when needed, so you don't wait for long. only one concern, until now no service for car Team are supportive and efficient. Also arranged for shuttle when needed, so you don't wait for long. only one concern, until now no service for car wash. More
by LEJEUNE9891
Employees Worked With
Gary Chan
August 10, 2019
Great experience The total process was excellent. Ashley explained what was needed and gave me the cost. She also arranged for a shuttle to take me home and after th The total process was excellent. Ashley explained what was needed and gave me the cost. She also arranged for a shuttle to take me home and after the work was completed a ride back to the dealership. I am very happy with you process. More
by miltkallas
Employees Worked With
Ashley Fritze
August 10, 2019
Great service Car was serviced right on the schedule Estimated service time was very close. The car was done before the estimated time Cost was reasonable Friend Car was serviced right on the schedule Estimated service time was very close. The car was done before the estimated time Cost was reasonable Friendly, knowledgeable advisor More
by DON.NG.61
Employees Worked With
Ashley Fritze
August 10, 2019
Scheduled maintenance Everything was smooth and quick. Pricing with prepaid package is very good too. Service advisor was very accommodating. Good service overall - is go b Everything was smooth and quick. Pricing with prepaid package is very good too. Service advisor was very accommodating. Good service overall - is go back. Great More
by VTCHEN
Employees Worked With
Landon Bura
August 10, 2019
Great Service Ashley in service did a great job in ensuring the service finished on time given the fact that I had my 6 year old daughter with me. I appreciate the Ashley in service did a great job in ensuring the service finished on time given the fact that I had my 6 year old daughter with me. I appreciate the great and friendly service. More
by BING.LOTTY51574
Employees Worked With
Ashley Fritze
August 09, 2019
An Awesome Team The service center is always friendly, respectful, supportive, and efficient. They always listen to my concerns about my car and try to resolve any i The service center is always friendly, respectful, supportive, and efficient. They always listen to my concerns about my car and try to resolve any issues I may have with my car. When service or repairs are needed, they always let me know how much the service or repairs will cost and how long the service or repairs will take. More
by FDHARRELL
Employees Worked With
Joseph Aria
