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Acura of Pleasanton
Pleasanton, CA
1,177 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 21, 2019
Customer Service is Great at Acura of Pleasanton We've been using Acura of Pleasanton for our Acura car maintenance for twelve years and have never had to complain about anything. They take very g We've been using Acura of Pleasanton for our Acura car maintenance for twelve years and have never had to complain about anything. They take very good care of our car and us too. More
by RQULY
Verified CustomerEmployees Worked With
Gary Chan
August 21, 2019
Excellent staff. No high pressure sales. Great service I previously purchased a car through this dealership. I appreciate the excellent service. No high pressure sales works with you and your budget Trie I previously purchased a car through this dealership. I appreciate the excellent service. No high pressure sales works with you and your budget Tried to find vehicle through other deal ships Dealerships to make sure that all our needs are met More
by MARIANNE.JOHNSON
Employees Worked With
Helder Pereira
August 20, 2019
Good Customer Service Acura o Pleasanton has great customer service. I recently brought my car in for service. I didn’t have to wait long and everything was handled smoothl Acura o Pleasanton has great customer service. I recently brought my car in for service. I didn’t have to wait long and everything was handled smoothly. Gary Chan is the best. He made sure I understood what was happening and even suggested I wait until the next day for pick up to avoid the Friday afternoon traffic. I really appreciate his attention to this detail and his making me feel like he was handling my situation. More
by JRUSHING
Employees Worked With
Gary Chan
August 20, 2019
Great buying experience! Stephen Lau was a pleasure to deal with. He was knowledgeable, patient, understood our needs and wishes, and not pushy. We were able to discuss many d Stephen Lau was a pleasure to deal with. He was knowledgeable, patient, understood our needs and wishes, and not pushy. We were able to discuss many details over email, phone, and text before even going to the dealership, which made the car-buying experience very efficient and non-intimidating. This is the way car-buying should be! More
by 2019MDX_Buyer
Employees Worked With
Stephen Lao
August 19, 2019
Great staff Staff made the new car purchase smooth and stress-free. Xaviaer the sales person, his manager, Justin from the finance all were easy to work with. Staff made the new car purchase smooth and stress-free. Xaviaer the sales person, his manager, Justin from the finance all were easy to work with. More
by BIKASH
Employees Worked With
Igor Finkel, Justin Hernandez, Xaviaer DuRousseau
August 19, 2019
Quick and Awesome Experience with Victor We were oscillating between choosing Audi vs Acura. Victor made us go for Acura with a great deal. Thanks to him. We loved the car and Will recommend We were oscillating between choosing Audi vs Acura. Victor made us go for Acura with a great deal. Thanks to him. We loved the car and Will recommend this to friends More
by kumar.asapu
Employees Worked With
Victor Banales
August 17, 2019
Warranty work My service warranty was about to expire and the service people were prompt to see my repairs were covered under the warranty. Other dealers would have My service warranty was about to expire and the service people were prompt to see my repairs were covered under the warranty. Other dealers would have waited to have the service done following the expiration of the contract. More
by MARKM
Employees Worked With
Shaun Dortch
August 17, 2019
Awesome and timely! Staff are very helpful and ask if there is anything else they can help with besides the service you brought your car in for. Love it! Staff are very helpful and ask if there is anything else they can help with besides the service you brought your car in for. Love it! More
by SHERRYMATSUMOTO
Employees Worked With
Gary Chan, Joey Aria
August 17, 2019
Good! Good service & workmanship, & fair prices! Good location, it's near restaurants you can go to while waiting for completion, or take a Lyft back home Good service & workmanship, & fair prices! Good location, it's near restaurants you can go to while waiting for completion, or take a Lyft back home to wait while work being completed More
by SHERHOLMES
Employees Worked With
Joey Aria
August 17, 2019
Oil and filter change Excellent service from Gary Chan. My car was completed on time. I was provided with Lyft to and from home. Gary explained everything in great detail. Excellent service from Gary Chan. My car was completed on time. I was provided with Lyft to and from home. Gary explained everything in great detail. More
by LIDABUG
Employees Worked With
Gary Chan
