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Acura of Pleasanton
Pleasanton, CA
1,180 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,180 reviews
September 06, 2019
Great customer experience Thank you for the great service! Gary Chan took great care me. I was fully informed at every step and all commitments were fulfilled on time and to Thank you for the great service! Gary Chan took great care me. I was fully informed at every step and all commitments were fulfilled on time and to expectation. More
by Stefan
Verified CustomerEmployees Worked With
Gary Chan
September 06, 2019
Service Great service experience. A pleasure to work with Acura. We are moving across country so this is the last time for this service center in Pleasanto Great service experience. A pleasure to work with Acura. We are moving across country so this is the last time for this service center in Pleasanton. More
by BARDEN144
Employees Worked With
Mitchell Cash, Joey Aria
September 06, 2019
Great service advisor! Other than check in wait time experience was overall very positive. Joseph Aria was very knowledgeable and helpful with decisions regarding service op Other than check in wait time experience was overall very positive. Joseph Aria was very knowledgeable and helpful with decisions regarding service options and cost of repair that was needed. More
by Bskier
Employees Worked With
Joey Aria
September 05, 2019
Review A1 Service Joey Aria provided excellent customer service. He carefully and patiently explained needed services, timing, pricing and risks of delay. I appreciat Joey Aria provided excellent customer service. He carefully and patiently explained needed services, timing, pricing and risks of delay. I appreciate his patience and very polite approach to speaking with and serving customers. More
by IET1
Employees Worked With
Joey Aria
September 05, 2019
Fast and excellent service and parts department Awesome service and parts department who are knowledgeable and friendly. Vehicle service was completed while i was out of town and ready for pick earl Awesome service and parts department who are knowledgeable and friendly. Vehicle service was completed while i was out of town and ready for pick earlier than expected. More
by J_LI8
Employees Worked With
Marisol Arvizu, Mitchell Cash
September 05, 2019
Great service rep. Very friendly service rep. He was very knowledgeable about my car Acura RDX. I bought my car last December and this was my first car service. I had a Very friendly service rep. He was very knowledgeable about my car Acura RDX. I bought my car last December and this was my first car service. I had a great experience. More
by SAHAMI
Employees Worked With
Shaun Dortch
September 05, 2019
Unexpected Flat tire - Awesome Service I arrived without appointment due to an unexpected flat tire from something in the road. They promptly took in my car assuring me they would look at I arrived without appointment due to an unexpected flat tire from something in the road. They promptly took in my car assuring me they would look at the cheaper fix option vs replacement first. Turns out it needed to be replaced. Joey kept me updated along the way, offered a ride and washed my car! Excellent service! More
by TALK2TRACE
Employees Worked With
Joey Aria
September 05, 2019
Professional Service As always, the service provided has been very professional. On schedule and satisfactorily, I will continue using them. Suggest to offer customer fre As always, the service provided has been very professional. On schedule and satisfactorily, I will continue using them. Suggest to offer customer free car wash. More
by CCHSIN
Employees Worked With
Gary Chan
September 03, 2019
Visit for recall with a few problems I can’t tell if the air bag recall was fixed but the technician left a tool and 3 nuts on the floor of the car . Also the service advisor forgot to c I can’t tell if the air bag recall was fixed but the technician left a tool and 3 nuts on the floor of the car . Also the service advisor forgot to call me when the car was ready. More
by FRANKYEE
Employees Worked With
Shaun Dortch
September 02, 2019
Excellent service With an appointment, my car was take in right after I arrived. Staffs are friendly. Adviser Landon is professional. I will highly recommend this servi With an appointment, my car was take in right after I arrived. Staffs are friendly. Adviser Landon is professional. I will highly recommend this service center. More
by Ying
Employees Worked With
Landon Bura
