Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Pleasanton
Pleasanton, CA
1,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,166 reviews
September 05, 2019
Unexpected Flat tire - Awesome Service I arrived without appointment due to an unexpected flat tire from something in the road. They promptly took in my car assuring me they would look at I arrived without appointment due to an unexpected flat tire from something in the road. They promptly took in my car assuring me they would look at the cheaper fix option vs replacement first. Turns out it needed to be replaced. Joey kept me updated along the way, offered a ride and washed my car! Excellent service! More
by TALK2TRACE
Verified CustomerEmployees Worked With
Joey Aria
September 05, 2019
Professional Service As always, the service provided has been very professional. On schedule and satisfactorily, I will continue using them. Suggest to offer customer fre As always, the service provided has been very professional. On schedule and satisfactorily, I will continue using them. Suggest to offer customer free car wash. More
by CCHSIN
Employees Worked With
Gary Chan
September 05, 2019
Review A1 Service Joey Aria provided excellent customer service. He carefully and patiently explained needed services, timing, pricing and risks of delay. I appreciat Joey Aria provided excellent customer service. He carefully and patiently explained needed services, timing, pricing and risks of delay. I appreciate his patience and very polite approach to speaking with and serving customers. More
by IET1
Employees Worked With
Joey Aria
September 05, 2019
Fast and excellent service and parts department Awesome service and parts department who are knowledgeable and friendly. Vehicle service was completed while i was out of town and ready for pick earl Awesome service and parts department who are knowledgeable and friendly. Vehicle service was completed while i was out of town and ready for pick earlier than expected. More
by J_LI8
Employees Worked With
Marisol Arvizu, Mitchell Cash
September 03, 2019
Visit for recall with a few problems I can’t tell if the air bag recall was fixed but the technician left a tool and 3 nuts on the floor of the car . Also the service advisor forgot to c I can’t tell if the air bag recall was fixed but the technician left a tool and 3 nuts on the floor of the car . Also the service advisor forgot to call me when the car was ready. More
by FRANKYEE
Employees Worked With
Shaun Dortch
September 02, 2019
Exceptional Service! It’s always such a pleasure working with Marisol, she is professional, friendly, very knowledgeable, and she sets an exceptional standard for customer It’s always such a pleasure working with Marisol, she is professional, friendly, very knowledgeable, and she sets an exceptional standard for customer service! Thank you!! More
by Kristina21
Employees Worked With
Marisol Arvizu
September 02, 2019
Excellent service With an appointment, my car was take in right after I arrived. Staffs are friendly. Adviser Landon is professional. I will highly recommend this servi With an appointment, my car was take in right after I arrived. Staffs are friendly. Adviser Landon is professional. I will highly recommend this service center. More
by Ying
Employees Worked With
Landon Bura
September 02, 2019
Landon was very nice and professional. He kept me updated on how my car was doing. I will definitely recommend Pleasanton Acura to my friends. He kept me updated on how my car was doing. I will definitely recommend Pleasanton Acura to my friends. More
by TENY.QUINTONG
Employees Worked With
Landon Bura
September 01, 2019
Ashley our Service Representative We brought our 2017 Acura RDX in for a diagnostic review of our back hatch. Ashley was very interested in our problem and wanted to make sure we were We brought our 2017 Acura RDX in for a diagnostic review of our back hatch. Ashley was very interested in our problem and wanted to make sure we were well taken care of. As the problem is intermittent and didn't present while the vehicle was at the dealership she gave us a plan for when it happens again and had the vehicle car washed while we waited. thx Ashley. More
by KMG
Employees Worked With
Ashley Fritze
September 01, 2019
Acura RDX 2008 Starter Problem Our service advisor, Ashley was most helpful in figuring out why we had to replace the battery twice in two years. In the end we had to replace the st Our service advisor, Ashley was most helpful in figuring out why we had to replace the battery twice in two years. In the end we had to replace the starter. More
by SLVasquez
Employees Worked With
Ashley Fritze
