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Acura of Pleasanton
Pleasanton, CA
1,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,166 reviews
September 22, 2019
Engin and transmisson oil change I have given this rating because I was provided with excellent customer service. They were very kind and explained what my car needed in a very clear I have given this rating because I was provided with excellent customer service. They were very kind and explained what my car needed in a very clear and detailed manner. More
by Jose
Verified CustomerEmployees Worked With
Marisol Arvizu
September 22, 2019
Ask questions Lets just say i passed on getting 2 air filters changed at my service appointment costing $70 each and saved myself $80 changing them myself , both fi Lets just say i passed on getting 2 air filters changed at my service appointment costing $70 each and saved myself $80 changing them myself , both filters costing $52 in total More
by AAPM91
Employees Worked With
Justin Hernandez, Marisol Arvizu
September 21, 2019
Very good service very good service even though i did not have appointment they took me in and provided excellent care. Gary is very friendly and i would like to always very good service even though i did not have appointment they took me in and provided excellent care. Gary is very friendly and i would like to always go to him. More
by UPPU
Employees Worked With
Gary Chan
September 21, 2019
Got my car done when they said the would Been going here for eleven plus years now. Great service, friendly staff, concerned that you get service. Got me a Lyft ride to pick me up when my car Been going here for eleven plus years now. Great service, friendly staff, concerned that you get service. Got me a Lyft ride to pick me up when my car was ready. More
by DARCIERI
Employees Worked With
Landon Bura
September 21, 2019
Awesome Service Great service even without the appointment. They took care of battery issue without any extra charge and performed multipoint inception, Customer n Great service even without the appointment. They took care of battery issue without any extra charge and performed multipoint inception, Customer now for over two years. More
by Akhtar
Employees Worked With
Landon Bura
September 20, 2019
Joey Aria Walked in for oil change service and found out we had a battery corrosion as we pulled in. Joey advised us that the service team will clean the corros Walked in for oil change service and found out we had a battery corrosion as we pulled in. Joey advised us that the service team will clean the corrosive area as best possible and made sure we have a safe ride home. We were very happy with this dealership although we wished they didn’t make a mess inside the hood. More
by kanokdaopsf
Employees Worked With
Joey Aria
September 19, 2019
Good service, steep prices Service was excellent! Couple of issues with the use of Lyft as a shuttle service but not really their fault. I had a B15 service plus a radiator repl Service was excellent! Couple of issues with the use of Lyft as a shuttle service but not really their fault. I had a B15 service plus a radiator replacement and it cost me almost $2k. No coupons available to help me out so it was a pretty significant out of pocket expense. More
by CAMILLETOLOSA
Employees Worked With
Gary Chan, Landon Bura
September 19, 2019
Customer response Good and friendly service! Clean facilities On time Good shuttle service This facility needs car wash after the service is done to enhance custo Good and friendly service! Clean facilities On time Good shuttle service This facility needs car wash after the service is done to enhance customer satisfaction. Thanks More
by ASINGH2384
Employees Worked With
Gary Chan
September 19, 2019
Regular service The service technician said it would be done at 10 a.m. for all the things they had to check on this car I didn't know if they would really be done by The service technician said it would be done at 10 a.m. for all the things they had to check on this car I didn't know if they would really be done by 10 a.m. and then I got a text from them saying that the car was done at 10 a.m. this was excellent service!!! More
by Gordon
Employees Worked With
Gary Chan
September 19, 2019
Repairs Gary Cham was amazing. He fixed what could be and is staying in touch re issues that need to be resolved between Apple and Acura. Gary Cham was amazing. He fixed what could be and is staying in touch re issues that need to be resolved between Apple and Acura. More
by SBULL10
Employees Worked With
Gary Chan
