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Acura of Pleasanton
Pleasanton, CA
1,180 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 13, 2019
Very satisfied The service was excellent. The techs were very accommodating and friendly. The customer lounge is clean. I have purchased two Acura’s from your dealer The service was excellent. The techs were very accommodating and friendly. The customer lounge is clean. I have purchased two Acura’s from your dealership and will purchase again when I am ready for a new car. More
by MARYSTALEY
Verified CustomerEmployees Worked With
Landon Bura, Marisol Arvizu
October 13, 2019
Quick efficient pleasant Appreciate you fitting us in on short notice! It’s worth the hour drive and back to go there for service. Thank you much! Peace Appreciate you fitting us in on short notice! It’s worth the hour drive and back to go there for service. Thank you much! Peace More
by KOWIESNY
Employees Worked With
Jerry Pico, Gabriel Gonzalez, Sherrell Reynaga, Nicole Ludwig, Kerri Anderson, Markisha Travillian, Justin Hernandez, Gary Chan, Marisol Arvizu
October 12, 2019
Welcoming and caring service Grateful for the service at Acura of Pleasanton. Not only did my car receive great treatment, I was able to work while I waited. Thankful for Shaun. H Grateful for the service at Acura of Pleasanton. Not only did my car receive great treatment, I was able to work while I waited. Thankful for Shaun. He is always very kind and helpful. Will continue to go to the dealership for my service. More
by tsachs
Employees Worked With
Shaun Dortch
October 12, 2019
MDX Door Locks Replacement As has been the case for nearly 15 years, the Acura Service Department has been exceptional!! I will definitely continue to bring my MDX (no longer ha As has been the case for nearly 15 years, the Acura Service Department has been exceptional!! I will definitely continue to bring my MDX (no longer have TL, but purchased Lexus from next door). More
by SONISPEED18
Employees Worked With
Marisol Arvizu
October 12, 2019
Excellent Very friendly and helpful. They have always taken good care of me and my car. My Acura MDX just hit 200,000 miles and I feel as valued as I did when I Very friendly and helpful. They have always taken good care of me and my car. My Acura MDX just hit 200,000 miles and I feel as valued as I did when I bought it brand new in 2007. More
by ECM
Employees Worked With
Ashley Fritze
October 11, 2019
Oil change The service was excellent. I trust Marisol with all my car needs. The greeting once I come into the driveway makes me feel important customer The service was excellent. I trust Marisol with all my car needs. The greeting once I come into the driveway makes me feel important customer More
by MRS_AQUINTANA
Employees Worked With
Marisol Arvizu
October 11, 2019
Great service Gary was attentive and great to deal with. He understood the issues of the car and kept me up to date as I was waiting. Gary was attentive and great to deal with. He understood the issues of the car and kept me up to date as I was waiting. More
by WING.H.WOO
Employees Worked With
Gary Chan
October 10, 2019
Matched competitors offer We chose to purchase from Pleasanton Acura so we could work with Shahab. He was so kind, patient and personable. He made the car buying experience (wh We chose to purchase from Pleasanton Acura so we could work with Shahab. He was so kind, patient and personable. He made the car buying experience (which can be stressful) fun and exciting. No games either, he was a great communicator with full transparency. We had a very aggressively low offer from another Acura dealer and Pleasanton Acura matched the offer and threw in a little something extra. We would highly recommend buying through them. And Please make sure to ask for Shahab, he is an amazing person. More
by ashtex12
Employees Worked With
Shahab Alizadeh, Shahab Alizadeh
October 08, 2019
Consistent High Quality I come to this service center for all work on my MDX. My experience has always been positive. I was not expecting the quality follow through with the I come to this service center for all work on my MDX. My experience has always been positive. I was not expecting the quality follow through with the information on a new vehicle but Xavier was able to quickly check and get back to me with the information. More
by MARK
Employees Worked With
Gary Chan, Xaviaer DuRousseau
October 08, 2019
Polite and efficient service The team at Acura is extremely efficient, and obviously cares about their customers time. Shaun got me checked in promptly without skipping over any o The team at Acura is extremely efficient, and obviously cares about their customers time. Shaun got me checked in promptly without skipping over any of the important details. When the Lyft ride they organized did not arrive at the agreed time, the team quickly arranged another ride for me and apologized for the inconvenience. Great customer service! More
by MORTONI22
Employees Worked With
Shaun Dortch
