Back

Acura of Pleasanton

Pleasanton, CA

4.9
1,165 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

Directions

By Type

Showing 1,165 reviews

February 01, 2024

First time here, good service. Was waiting for the service to finish. Comfortable place to wait while the service is done More

by joseph_ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Feb 02, 2024 -

Acura of Pleasanton responded

Thank you joseph_ks for sharing your experience with our teammate Landon and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

February 01, 2024

Very nice people helping me lease my new car and I do have to spend a lot of effort to drive my new car happily away More

by Po
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Banales
Feb 02, 2024 -

Acura of Pleasanton responded

Congratulations Po on your new vehicle purchase and thank you for sharing of your experience our teammate Victor here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Acura of Pleasanton

February 01, 2024

Marisol Arvisu is the worlds best Service Advisor, she is a credit to the title when it comes to courtesy, informed advise, timely responses and Stellar Service. I spent a great deal of oney at Acura of plea More

by mrphilipanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Feb 08, 2024 -

Acura of Pleasanton responded

Thank you mrphilipanderson for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

January 31, 2024

Fantastic service from Marisol Arvizu. Very quick turnaround time and a very thorough car wash which was much needed. More

by jcproto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu, Mark McGowin
Feb 01, 2024 -

Acura of Pleasanton responded

Jcproto, we are so pleased you enjoyed your visit to Acura of Pleasanton with Marisol! We hope to be of service to you again in the future. Best wishes, Acura of Pleasanton

January 31, 2024

Great place for buying cars and getting maintenance. My service advisor was Marisol. She was very friendly and informative. They started the service on time and completed as promised. It was an excellen More

by jerechen94539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Feb 02, 2024 -

Acura of Pleasanton responded

Thank you jerechen94539 for allowing us to provide care for your Acura and for sharing of your experience with teammate Marisol. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

January 31, 2024

I’ve taken my cars here several times for service since moving to the area and the service has been amazing every single time. Their customer lounge makes it very easy to relax and they provide all kinds o More

by E M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Feb 02, 2024 -

Acura of Pleasanton responded

E M, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 30, 2024

Always a pleasant experience with Marisol. She's always so welcoming, efficient and knowledgeable about getting my car serviced. She's a main reason why I keep coming back to this dealership. More

by Satisfied 01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Jan 31, 2024 -

Acura of Pleasanton responded

Hi Satisfied 01, we are very happy Marisol always provides you with such a positive experience! We do hope we can be of assistance in the future. Take care!

January 25, 2024

My service advisor was Marisol, she was very informative and stayed on top of things. She's friendly and very easy to talk to. My recall was done at the time that she promised. More

by PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Jan 27, 2024 -

Acura of Pleasanton responded

Thank you PS for allowing our teammate Marisol and our service team to provide maintenance for your Acura and for sharing feedback of your dealership experience. We are proud to be a part of your Acura ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

January 25, 2024

For the past 20 years, Marisol has provided consistent outstanding service. She is an employee who deserves merit. More

by Cristashap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Jan 27, 2024 -

Acura of Pleasanton responded

Hello Cristashap, we appreciate this 5-star rating and for allowing us to earn your business. Thank you for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

January 25, 2024

Excellent Service. Professionalism and knowledge. No pressure to buy a car. Answered all questions. Went over every detail of the car and has followed up on how everyth More

by dmcerruti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helder Pereira
Jan 27, 2024 -

Acura of Pleasanton responded

Thank you dmcerruti for sharing of your experience with our teammate Helder while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

...
8
...