
Acura of Pleasanton
Pleasanton, CA
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Excellent A1 service for my Acura RDX. Marisol is my favorite service advisor. I request her every time! I received an excellent video of my cars inspection and status. Excellent communica Marisol is my favorite service advisor. I request her every time! I received an excellent video of my cars inspection and status. Excellent communication throughout my cars service. Done exactly on time. My car was even washed and vacuumed! I felt my car was brand new it was so pretty! More
Marisol was great explaining what my car needed to be done in the future and what they could do for my car today. No pressure and that is what I appreciate. I was waiting for car to be serviced & it w done in the future and what they could do for my car today. No pressure and that is what I appreciate. I was waiting for car to be serviced & it was serviced & washed in no time! More
I loved my car buying experience at Acura Pleasanton! The Hendrick team is excellent. My sales person Nilo was very nice and wonderful to work with. Thank you Nilo! The Hendrick team is excellent. My sales person Nilo was very nice and wonderful to work with. Thank you Nilo! More
I brought in my car for an oil change. They did a check on the car. And things like brake thickness and tire tread looked good. The brake fluid looked like it needed to be replaced so I ha They did a check on the car. And things like brake thickness and tire tread looked good. The brake fluid looked like it needed to be replaced so I had that done. More
I have purchased three cars from this dealership, and the process has always been easy. The service department is friendly and makes the extra effort to make sure my needs are met. The last few times, Ed the process has always been easy. The service department is friendly and makes the extra effort to make sure my needs are met. The last few times, Edward assisted me, and each time he has been very professional and pleasant. I will also note that the other service representatives also seem to interact with the customers in a very professional manor as well. The dealership is very clean including the restroom. What I love is the short video I am sent to review the work performed. The free coffee is an added plus. More
Victor was helpful and friendly. he works hard to give customer satisfaction and also art service dept. was good and friendly thanks Acura of Pleasanton he works hard to give customer satisfaction and also art service dept. was good and friendly thanks Acura of Pleasanton More
They always do a great job of servicing my TLX. Now they even send you a video showing the car from all angles, even underneath, with the technician explaining what they did during the service and Now they even send you a video showing the car from all angles, even underneath, with the technician explaining what they did during the service and how much tire tread, break pad, etc., you have left before needing replacement. More