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Acura of Pleasanton
Pleasanton, CA
1,180 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 23, 2019
Smooth process Helder made the experience very easy and efficient way. Lynn was excellent in explaining the financial side of the transaction. Robert helped set the Helder made the experience very easy and efficient way. Lynn was excellent in explaining the financial side of the transaction. Robert helped set the transaction up as well. Kudos to the team! More
by RRITTER2
Verified CustomerEmployees Worked With
Helder Pereira, Robert Whitlow, Lynn Tiret
October 22, 2019
Professional and relaxing atmosphere at Pleasanton Acura Usually car buying is such a headache but if you are wanting a relaxing environment with professional service and attention to detail visit Pleasanton Usually car buying is such a headache but if you are wanting a relaxing environment with professional service and attention to detail visit Pleasanton Acura. Our sales person Xaviaer helped answered all our questions and addressed any concerns we had. Great experience!! More
by mecallejas
Employees Worked With
Xaviaer DuRousseau
October 22, 2019
Survey Very timely assisted with lfyt. Followed up when car was ready. Regular customer and Ashley was great. Thank you for assisting to get my car up to Very timely assisted with lfyt. Followed up when car was ready. Regular customer and Ashley was great. Thank you for assisting to get my car up to par. More
by TBASEY24
Employees Worked With
Ashley Fritze
October 21, 2019
Service Great job in customer service by Marisol Arvisu She demonstrated good follow-up with completion and additional work performed. She responded timely Great job in customer service by Marisol Arvisu She demonstrated good follow-up with completion and additional work performed. She responded timely to inquiries by phone and text. More
by MYANKOWSKI
Employees Worked With
Marisol Arvizu
October 20, 2019
New car purchase We live 2 hours away but it was worth the drive. Stephen was a joy to work with. Finance was painless. The young lady that showed us the functions of We live 2 hours away but it was worth the drive. Stephen was a joy to work with. Finance was painless. The young lady that showed us the functions of the car took her time...paired our phones and so many features. More
by mecsajl
Employees Worked With
Stephen Lao, Lynn Tiret
October 20, 2019
Great service rep Gary explained the service performed in detail. Friendly and easy to talk to. The Lyft arrangement works out perfectly. Will come back next time for s Gary explained the service performed in detail. Friendly and easy to talk to. The Lyft arrangement works out perfectly. Will come back next time for sure. More
by CSLI31
Employees Worked With
Gary Chan
October 20, 2019
Great job from my service adviser Service Adviser Gary Chan checked to see if problem could be fixed without needing new parts weren’t they weren’t. That certainly helped build trust a Service Adviser Gary Chan checked to see if problem could be fixed without needing new parts weren’t they weren’t. That certainly helped build trust and confidence Acura looking after my best interest. Also went above and beyond to personally wash my car which was immensely appreciated. More
by ESNAKAHARA
Employees Worked With
Gary Chan
October 19, 2019
Acura service Thanks for going the extra mile to take care of us Gary! And good introduction to Victor too. Appreciate the extra explanations and links to sales Thanks for going the extra mile to take care of us Gary! And good introduction to Victor too. Appreciate the extra explanations and links to sales More
by Susan
Employees Worked With
Gary Chan
October 19, 2019
Best dealership ever Stephen Lao is so helpful, very knowledgeable with his work and very professional and I do highly give him the highest rating and so does Lynn in fina Stephen Lao is so helpful, very knowledgeable with his work and very professional and I do highly give him the highest rating and so does Lynn in financing. Great job! More
by DATUACEN
Employees Worked With
Stephen Lao, Lynn Tiret
October 19, 2019
Reliable and very easy to buy Victor is very knowledgeable internet sales consultant. He made the whole car buying process very easy. We were able to buy our ILX within 48 hours fr Victor is very knowledgeable internet sales consultant. He made the whole car buying process very easy. We were able to buy our ILX within 48 hours from the time that I put my contact information on the Acura of Pleasanton website. More
by Joseph Antony
Employees Worked With
Victor Banales
