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Acura of Pleasanton
Pleasanton, CA
1,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,166 reviews
October 20, 2019
New car purchase We live 2 hours away but it was worth the drive. Stephen was a joy to work with. Finance was painless. The young lady that showed us the functions of We live 2 hours away but it was worth the drive. Stephen was a joy to work with. Finance was painless. The young lady that showed us the functions of the car took her time...paired our phones and so many features. More
by mecsajl
Verified CustomerEmployees Worked With
Stephen Lao, Lynn Tiret
October 20, 2019
Great service rep Gary explained the service performed in detail. Friendly and easy to talk to. The Lyft arrangement works out perfectly. Will come back next time for s Gary explained the service performed in detail. Friendly and easy to talk to. The Lyft arrangement works out perfectly. Will come back next time for sure. More
by CSLI31
Employees Worked With
Gary Chan
October 20, 2019
Great job from my service adviser Service Adviser Gary Chan checked to see if problem could be fixed without needing new parts weren’t they weren’t. That certainly helped build trust a Service Adviser Gary Chan checked to see if problem could be fixed without needing new parts weren’t they weren’t. That certainly helped build trust and confidence Acura looking after my best interest. Also went above and beyond to personally wash my car which was immensely appreciated. More
by ESNAKAHARA
Employees Worked With
Gary Chan
October 19, 2019
Acura service Thanks for going the extra mile to take care of us Gary! And good introduction to Victor too. Appreciate the extra explanations and links to sales Thanks for going the extra mile to take care of us Gary! And good introduction to Victor too. Appreciate the extra explanations and links to sales More
by Susan
Employees Worked With
Gary Chan
October 19, 2019
Best dealership ever Stephen Lao is so helpful, very knowledgeable with his work and very professional and I do highly give him the highest rating and so does Lynn in fina Stephen Lao is so helpful, very knowledgeable with his work and very professional and I do highly give him the highest rating and so does Lynn in financing. Great job! More
by DATUACEN
Employees Worked With
Stephen Lao, Lynn Tiret
October 19, 2019
Reliable and very easy to buy Victor is very knowledgeable internet sales consultant. He made the whole car buying process very easy. We were able to buy our ILX within 48 hours fr Victor is very knowledgeable internet sales consultant. He made the whole car buying process very easy. We were able to buy our ILX within 48 hours from the time that I put my contact information on the Acura of Pleasanton website. More
by Joseph Antony
Employees Worked With
Victor Banales
October 19, 2019
Very personal, and high quality Visited this dealership for a major maintenance call. Was quoted a very competitive price vs 3rd party and service exceeded all my expectations. Start Visited this dealership for a major maintenance call. Was quoted a very competitive price vs 3rd party and service exceeded all my expectations. Started from a very professional reception, workmanship, and vehicle delivery. Not to mention a complimentary rides home and back More
by Mike S
Employees Worked With
Shaun Dortch
October 19, 2019
Service Had to wait almost 25 minutes past my appointment time. Otherwise service was good. No issues. Shaun was courteous and took care without any issues. Had to wait almost 25 minutes past my appointment time. Otherwise service was good. No issues. Shaun was courteous and took care without any issues. More
by RKKANCHANA
Employees Worked With
Shaun Dortch
October 18, 2019
Friendly and efficient From arriving to the dealers until my service was completed everyone was friendly and professional. The waiting area is very comfortable while waiting From arriving to the dealers until my service was completed everyone was friendly and professional. The waiting area is very comfortable while waiting for my car to be serviced. More
by KSDUNSING
Employees Worked With
Stephen Lao, Gary Chan
October 17, 2019
A1 service Always excellent service done in a timely manner great Friendly service quick check in clean car inside paper gives good info on service performed ico Always excellent service done in a timely manner great Friendly service quick check in clean car inside paper gives good info on service performed icons only to Acura of Pleasanton for my MDX More
by LRBLAIRJR
Employees Worked With
Shaun Dortch
