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Acura of Pleasanton
Pleasanton, CA
1,180 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 31, 2019
Excellent customer service Landon provided excellent customer service - explained the service needs for customer consideration, reviewed service plan and answered all questioned Landon provided excellent customer service - explained the service needs for customer consideration, reviewed service plan and answered all questioned that I have. On date of pickup, he stayed late and made sure the vehicle is delivered in good and clean shape. More
by JANET_ZHU
Verified CustomerEmployees Worked With
Landon Bura
October 31, 2019
Routine service Knowledgeable , friendly, kept me up to date on the work, did what needed to be done. Been getting all my service work done since 2007. Knowledgeable , friendly, kept me up to date on the work, did what needed to be done. Been getting all my service work done since 2007. More
by MMCFANN
Employees Worked With
Ashley Fritze, Marisol Arvizu
October 31, 2019
Friendly and proficient The greeter not only did his job but completed a small special task for me. The advisors and repair crew were helpful, knowledgeable and speedy. It h The greeter not only did his job but completed a small special task for me. The advisors and repair crew were helpful, knowledgeable and speedy. It helped that I had a maintenance contract. More
by WEBSOX
Employees Worked With
Marisol Arvizu, Joey Aria
October 31, 2019
B 1 service. Marisol did a great job taking care of me and helped me plan my further major services The workspace in the lobby was perfect to allow me to get wo Marisol did a great job taking care of me and helped me plan my further major services The workspace in the lobby was perfect to allow me to get work done. More
by SCUBASTEVE718
Employees Worked With
Marisol Arvizu
October 30, 2019
excellent service premier experience as always. work requested was completed and is unable to fulfill request explained why. only down side is Acura Apple Carplay iss premier experience as always. work requested was completed and is unable to fulfill request explained why. only down side is Acura Apple Carplay issues unresolved. More
by BR2386
Employees Worked With
Gary Chan
October 30, 2019
Gary is always helping me well Gary is always helpful and kind. I always Appreciate his suggestion, advice, and quick but accurate services. Acura recently started no more walk in Gary is always helpful and kind. I always Appreciate his suggestion, advice, and quick but accurate services. Acura recently started no more walk in which I think it is good. More
by SNKMQ
Employees Worked With
Gary Chan
October 30, 2019
Very happy customer They are very well organized, and they fix my car correctly every time. The people who work on my car have the training they need to get the job done They are very well organized, and they fix my car correctly every time. The people who work on my car have the training they need to get the job done right. More
by JOHNOMANS
Employees Worked With
Gary Chan
October 30, 2019
Gary's the one Gary went out of his way to make this seamless and got me out in a very timely manner. Everything was explained in layman terms which is always apprec Gary went out of his way to make this seamless and got me out in a very timely manner. Everything was explained in layman terms which is always appreciated. Will call on Gary my next service More
by TEDSZCZERBIN
Employees Worked With
Vanessa Strand, Gary Chan
October 30, 2019
Perfect 10 Excellent Service. Friendly staff who go out of there way to provide excellent service and a happy customer. Knowledgeable and timely service. They k Excellent Service. Friendly staff who go out of there way to provide excellent service and a happy customer. Knowledgeable and timely service. They keep me coming back. Love my Acura. More
by JUDYRANDALL
Employees Worked With
Gary Chan
October 28, 2019
A1 service Came in for an A1 service and Gary was very helpfully and made the process smooth. He knew I didn’t drive far each day so even though I was nearing my Came in for an A1 service and Gary was very helpfully and made the process smooth. He knew I didn’t drive far each day so even though I was nearing my 100k service that we didn’t need to go over it yet and didn’t try to push it. Also knows I fix all of the small repairs and was helpful in getting me all of the part numbers! More
by CAMBRIELLEH
Employees Worked With
Gary Chan
