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Acura of Pleasanton
Pleasanton, CA
1,167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,167 reviews
October 31, 2019
B 1 service. Marisol did a great job taking care of me and helped me plan my further major services The workspace in the lobby was perfect to allow me to get wo Marisol did a great job taking care of me and helped me plan my further major services The workspace in the lobby was perfect to allow me to get work done. More
by SCUBASTEVE718
Verified CustomerEmployees Worked With
Marisol Arvizu
October 30, 2019
excellent service premier experience as always. work requested was completed and is unable to fulfill request explained why. only down side is Acura Apple Carplay iss premier experience as always. work requested was completed and is unable to fulfill request explained why. only down side is Acura Apple Carplay issues unresolved. More
by BR2386
Employees Worked With
Gary Chan
October 30, 2019
Gary is always helping me well Gary is always helpful and kind. I always Appreciate his suggestion, advice, and quick but accurate services. Acura recently started no more walk in Gary is always helpful and kind. I always Appreciate his suggestion, advice, and quick but accurate services. Acura recently started no more walk in which I think it is good. More
by SNKMQ
Employees Worked With
Gary Chan
October 30, 2019
Very happy customer They are very well organized, and they fix my car correctly every time. The people who work on my car have the training they need to get the job done They are very well organized, and they fix my car correctly every time. The people who work on my car have the training they need to get the job done right. More
by JOHNOMANS
Employees Worked With
Gary Chan
October 30, 2019
Gary's the one Gary went out of his way to make this seamless and got me out in a very timely manner. Everything was explained in layman terms which is always apprec Gary went out of his way to make this seamless and got me out in a very timely manner. Everything was explained in layman terms which is always appreciated. Will call on Gary my next service More
by TEDSZCZERBIN
Employees Worked With
Vanessa Strand, Gary Chan
October 30, 2019
Perfect 10 Excellent Service. Friendly staff who go out of there way to provide excellent service and a happy customer. Knowledgeable and timely service. They k Excellent Service. Friendly staff who go out of there way to provide excellent service and a happy customer. Knowledgeable and timely service. They keep me coming back. Love my Acura. More
by JUDYRANDALL
Employees Worked With
Gary Chan
October 28, 2019
Consistently excellent service Have been taking my beloved 2008 MDX here for service for 11 years, and the service has always been consistently above par. The customer service perso Have been taking my beloved 2008 MDX here for service for 11 years, and the service has always been consistently above par. The customer service personnel are friendly, helpful and professional. The service techs and the parts department folks really know what they’re doing.They’ve always been great about giving me a ride to/from work, or a loaner vehicle if needed. All of this is why I’ve been a loyal customer all these years. More
by Maddox2008
Employees Worked With
Gary Chan, Marisol Arvizu, Shaun Dortch, Mitchell Cash, Mark McGowin
October 28, 2019
A1 service Came in for an A1 service and Gary was very helpfully and made the process smooth. He knew I didn’t drive far each day so even though I was nearing my Came in for an A1 service and Gary was very helpfully and made the process smooth. He knew I didn’t drive far each day so even though I was nearing my 100k service that we didn’t need to go over it yet and didn’t try to push it. Also knows I fix all of the small repairs and was helpful in getting me all of the part numbers! More
by CAMBRIELLEH
Employees Worked With
Gary Chan
October 27, 2019
Service at Acura Pleassanton I arrived at 8:20am for my 8:30am appointment on Saturday, October 26. Shaun Dortch customer service was excellent! He answered my questions on the pa I arrived at 8:20am for my 8:30am appointment on Saturday, October 26. Shaun Dortch customer service was excellent! He answered my questions on the past services performed on my 2002 MDX, and also recommended to change the break pads, and replace transmission fluid. He also ordered hoses for the power steering which is leaking so I could bring my car for service on Friday, November 8. Shaun, thank you for the excellent service!!!!! Fariborz Heydari More
by Service at Acura of Pleassanton
Employees Worked With
Shaun Dortch
October 27, 2019
Service Always very friendly, helpful staff. Nice waiting area. I travel to this dealership instead of going to closer dealers, because of the great service e Always very friendly, helpful staff. Nice waiting area. I travel to this dealership instead of going to closer dealers, because of the great service every time More
by RHONDA_CHOCOLATE
Employees Worked With
Landon Bura
