Acura of Pleasanton

Acura of Pleasanton responded

Rese257, thank you for your kind review; we are happy to pass along your comments to teammate Gary Chan! We are sure he will appreciate the vote of confidence! Thank you for taking the time to leave this review for us. We're happy Gary was able to exceed your expectations! Thank you for allowing us to earn your business and for sharing of your service experience with teammate Gary Chan. Keeping your Acura safe and running in top shape is our dealership's highest priority. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hi Carl Speck, we are very happy to have provided you with such a positive experience! Thank you for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammate Gary Chan to be a part of your Acura MDX ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates who's goal is to provide the best possible experience while doing so can make all the difference. We thank you again for choosing our dealership and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

John M, thank you for your kind review; we are happy to pass along your comments to the team here at Acura of Pleasanton! We appreciate allowing teammate Landon Bura and our service team to earn your business and provide a solution the fit your available schedule. We know our guests have choices when it comes to maintenance and repairs and thank you for letting our dealership be yours. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Eunah Choi, we are pleased you enjoyed your service visit to Acura of Pleasanton! Thank you for allowing our dealership to earn your business and for sharing of your experience with teammate Gary Chan. He is committed to your safety and keeping your MDX running in top factory condition. Should there ever be any inquiry, please feel free to let Gary or any of our teammates know. We are here to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you H. Teferi for taking the time to share your recent service visit details with us. We appreciate the high star rating and for allowing teammate Marisol to earn your business. Your feedback is valuable and has been shared with our management. We would like to discuss it with you further. Please contact our service managers, Janel Reavis or Michael Capas at 888-694-1140 at your earliest convenience so that they may assist. Again, we thank you for allowing our dealership to be a part of your Acura journey and look forward to serving again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hi Ms Phillips22, thank you for taking the time to leave a review for us at Acura of Pleasanton. We're happy we could meet your expectations while visiting our dealership for service. We're glad to hear our team was able to provide such a great experience. If there's anything further we can do for you, we are happy to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Denesha Wiliams, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for sharing of your first service experience with our dealership. We appreciate allowing teammate Marisol Arvizu to earn your business and to help keep your Acura TLX performing at its best. We are committed to provide the best possible experience, so please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Jacquelinefrancis4554, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Pleasanton. Thank you for sharing of your experience during your recent service visit to our dealership. We appreciate your feedback and allowing teammate Marisol Arvizu and our dealership to be a part of your Acura ownership experience throughout the years. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates like Marisol that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Rick for taking a moment to let us know about your service experience with our teammate, Shaun Dortch during your visit with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. Your comments about the complimentary car wash has been shared with our management for consideration. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hi Joshua Pfaff, we strive for 100% satisfaction, and it is great to see you had such a positive service experience with our dealership for the past seven years! We understand our guests have choices when it comes to a dealership and appreciate allowing teammate Shaun Dortch to be a part of your continuing Acura journey. Having a safe and reliable vehicle is very important to our guests as well as our team, we thank you for letting be a part of your Acura ownership. Should there ever be any questions, please let us know. Otherwise, we look forward to being of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton