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Acura of Pleasanton
Pleasanton, CA
1,168 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,168 reviews
November 10, 2019
car options Michael took the time to review and explain my car options to ensure I understood its capacity. Michael has helped me in the past and till this day h Michael took the time to review and explain my car options to ensure I understood its capacity. Michael has helped me in the past and till this day he continues to be very professional. The sales person couldn’t explain. More
by SRUSH
Verified CustomerEmployees Worked With
Farooq Omar, Michael Capas
November 10, 2019
Quick service The service for the vehicle was completed before the promised time. The service personnel went over the service report and explained clearly all of th The service for the vehicle was completed before the promised time. The service personnel went over the service report and explained clearly all of the services performed on the vehicle. More
by ESS168
Employees Worked With
Ashley Fritze
November 10, 2019
Flawless Ashley was everything I wanted that day! Smooth, professional, knowledgeable, friendly and quick. Going to extra mile to personally buff out a scratch Ashley was everything I wanted that day! Smooth, professional, knowledgeable, friendly and quick. Going to extra mile to personally buff out a scratch on my 2019 MDX, she is a star! I will call her for every service. More
by STEFANIERN
Employees Worked With
Ashley Fritze
November 10, 2019
Gary gets it done! I had no idea that Acura stopped the drive-up A1 service; Gary was able to come through for me and get my RDX taken care of. Thanks Gary! I had no idea that Acura stopped the drive-up A1 service; Gary was able to come through for me and get my RDX taken care of. Thanks Gary! More
by MELZANY
Employees Worked With
Gary Chan
November 10, 2019
Used car buy Price was good and service was very friendly . The salesman was very helpful and allowed me to take the car and show it or my mother . Price was good and service was very friendly . The salesman was very helpful and allowed me to take the car and show it or my mother . More
by Dilpreet
Employees Worked With
Sam Alroubai, Shahab Alizadeh
November 09, 2019
Great and efficient service My service advisor, Gary, is amazing! He believes in following up with customers and does so promptly. I didn’t have to call to inquire about the stat My service advisor, Gary, is amazing! He believes in following up with customers and does so promptly. I didn’t have to call to inquire about the status of my vehicle. When I arrived to pick up my car, there was only a brief wait. The car was ready but had gotten a little dirty. They washed my car free of charge and without me asking. I was greeted by multiple people during my visit. It’s a warm, pleasant environment. I am so happy I switched from Dublin Toyota to Acura of Pleasanton!! More
by NJW
Employees Worked With
Gary Chan
November 09, 2019
B1 Service Gary was very professional and provided exceptional customer service. I didn’t have to wait long. He scheduled a Lyft ride home and a return ride to Gary was very professional and provided exceptional customer service. I didn’t have to wait long. He scheduled a Lyft ride home and a return ride to pick up my vehicle. I’m very happy with my experience. Thanks again Gary!!!! More
by MICHELE_MACDONALD713
Employees Worked With
Gary Chan
November 09, 2019
Great service Very well taken care of by Gary. Two thumbs up. Cleaning my car was a much-appreciated perk. I look forward to the next service. Very well taken care of by Gary. Two thumbs up. Cleaning my car was a much-appreciated perk. I look forward to the next service. More
by BEARSGO
Employees Worked With
Gary Chan
November 09, 2019
Great Experience! Helder made it super easy to come in and lease a vehicle. Answered all my questions, and began prep before we were there to make it as quick and effic Helder made it super easy to come in and lease a vehicle. Answered all my questions, and began prep before we were there to make it as quick and efficient as possible when we arrived. More
by DIANACASTRO75
Employees Worked With
Helder Pereira
November 08, 2019
Gary’s excellent Gary was very kind & friendly. I always go to concord but after this experience will return to see Gary & the superb dealership Good job & keep up Gary was very kind & friendly. I always go to concord but after this experience will return to see Gary & the superb dealership Good job & keep up the good work! More
by nickdhillon1
Employees Worked With
Gary Chan
