
Acura of Pleasanton
Pleasanton, CA
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I recently had the pleasure of selling my car through Accura (HendrickAuto). I got the best price for my vehicle without any of the headaches typically associated with selling a car privately. Jason Ande Accura (HendrickAuto). I got the best price for my vehicle without any of the headaches typically associated with selling a car privately. Jason Anderson was prompt, professional, and always available to answer any questions I had. It's the stress-free way to get the job done. More
I haven’t been able to start my Acura for a few days. I have tried charging the battery 3 hours for 2 days. I contacted the Acura dealership and was told I needed to have it towed there. I called a towin I have tried charging the battery 3 hours for 2 days. I contacted the Acura dealership and was told I needed to have it towed there. I called a towing company and they sent out a tow truck to me. The tow truck driver said he wanted to try and get my car to start. He tried several things and got it running. Once running I drove it to the Acura dealership. I was given a Lyft ride home. After a couple of days my starter was replaced and I got my car back. More
Marisol is knowledgable, personable and professional. She made the entire experience enjoyable. She went the extra mile showing me how to use the latest changes in the newer RDX as a loaner and therefo She made the entire experience enjoyable. She went the extra mile showing me how to use the latest changes in the newer RDX as a loaner and therefore alleviated my anxiety regarding the convenience of using it. Also, she made sure I double checked the loaner before leaving only to realize I'd left a coat, after all the discussion, I managed to forget it. So funny. Thanks to Marisol and Acura of Pleasanton! Excellent customer service! More
All service advisors I’ve had over the past 5 years have provided excellent customer service. Each of them have put in a lot of effort to make sure I’m satisfied and comfortable. provided excellent customer service. Each of them have put in a lot of effort to make sure I’m satisfied and comfortable. More