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Acura of Pleasanton
Pleasanton, CA
1,168 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,168 reviews
November 13, 2019
Smooth process and amazing service! Shaun listened to my every need aside from the scheduled service. Our family is going on a long road trip soon and we wanted to make sure all safety i Shaun listened to my every need aside from the scheduled service. Our family is going on a long road trip soon and we wanted to make sure all safety inspections were completed to keep me peace of mind on our trip. He broke it all down and I was out of there in the expected time frame. The service department always delivers top class service! More
by ARTUROSRAMIREZ
Verified CustomerEmployees Worked With
Shaun Dortch
November 12, 2019
Very helpful Marisol makes taking in your vehicle for service a pleasant experience. She it's extremely friendly as well. She made sure that I had everything out o Marisol makes taking in your vehicle for service a pleasant experience. She it's extremely friendly as well. She made sure that I had everything out of my vehicle before I left my vehicle for an extended time. She also turned in my rental to Enterprise which was a big aid for me. More
by MICHAELCHILBERTO
Employees Worked With
Marisol Arvizu
November 12, 2019
Amazing Customer Service And Amazing Reps The Customer Service At Acura of Pleasanton Was Really Amazing.They Were Also Awesome. All The Reps Were Super Nice And Friendly. Also The Service Was The Customer Service At Acura of Pleasanton Was Really Amazing.They Were Also Awesome. All The Reps Were Super Nice And Friendly. Also The Service Was Really Amazing. More
by LeoTheMan
Employees Worked With
Farooq Omar, Sam Alroubai, Gabriel Gonzalez, Justin Hernandez
November 11, 2019
Mdx shifter service Dealership fixed problem with a shifter on mdx at no cost. The only negative issue is that it is almost impossible to reach the service department at Dealership fixed problem with a shifter on mdx at no cost. The only negative issue is that it is almost impossible to reach the service department at certain hours. Even their answering service cannot reach them at certain times. Service person Gary was very knowledgeable and good. Would recommend Gary More
by John
Employees Worked With
Gary Chan
November 11, 2019
Excellent experience because of Shahab! Shahab took care of me every step of the way! I always felt that he had my back, and he wanted me to have my dream car. He made it happen! He gave Shahab took care of me every step of the way! I always felt that he had my back, and he wanted me to have my dream car. He made it happen! He gave me a wonderful experience. In fact everyone at the dealership was so friendly and helpful, and easy to do business with. I would recommend Acura of Pleasanton to anyone looking to purchase a car. More
by lynda.yonemoto
Employees Worked With
All of the sales guys on the floor treated me like family. , Justin Hernandez, Shahab Alizadeh
November 11, 2019
Excellent service Love my Acura tsx and taking my car to Acura of Pleasanton for service. Always treated with professionalism and respect. Very clean facility. Comforta Love my Acura tsx and taking my car to Acura of Pleasanton for service. Always treated with professionalism and respect. Very clean facility. Comfortable to wait for my car with a well stocked lounge. Very large showroom. Always looking at new models. My service representative even had my car washed at end of service. Considering my next car yo be an Acura so I can continue to have service here. More
by Tora504
Employees Worked With
Ashley Fritze
November 11, 2019
Good Service Had good service, car ready as promised. Was a recall, so there was no cost for us. They even washed the care for me. Thanks Had good service, car ready as promised. Was a recall, so there was no cost for us. They even washed the care for me. Thanks More
by deltabravo
Employees Worked With
Ashley Fritze
November 11, 2019
Love the service center at Acura The service center at Acura of Pleasanton sets the standard for service. Shaun is always informative, doesn't upsell us on stuff we don't need and ke The service center at Acura of Pleasanton sets the standard for service. Shaun is always informative, doesn't upsell us on stuff we don't need and keeps us in the loop of what's needed and when our car is read. More
by HL
Employees Worked With
Shaun Dortch
November 10, 2019
Gary Chan was excellent It was a pleasure working with Gary Chan. He was very knowledgeable and friendly as well. I’d be happy to recommend friends and family to service thei It was a pleasure working with Gary Chan. He was very knowledgeable and friendly as well. I’d be happy to recommend friends and family to service their cars at Acura of Pleasanton because of Gary. More
by Dewi
Employees Worked With
Gary Chan
November 10, 2019
Excellent service I Had a very pleasant experience with Gary Chan. He was very sincere and explained what was and was not needed for my car. He was super knowledgeabl I Had a very pleasant experience with Gary Chan. He was very sincere and explained what was and was not needed for my car. He was super knowledgeable given his background as a technician and I felt very comfortable to take his advice. He coordinated the Lyft service flawlessly vs other experiences I had with different advisors. And, he even got my car washed! Excellent experience, thank you Gary! More
by MICHELLE_W_CHAN
Employees Worked With
Gary Chan
