Acura of Pleasanton

Acura of Pleasanton responded

Thank you James Hsu for allowing our dealership to earn your business and for sharing of your experience with teammate Gary Chan during your visit. We are committed to your safety and keeping your Acura performing at its best. Until your next routine maintenance visit, should there ever be any inquiry, please feel free to let us know. We are here to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello VY, we always aim to provide a top quality service experience to every guest, and are pleased to hear that you enjoyed your visit here at Acura of Pleasanton! Your time is valuable and we appreciate allowing teammate Gary Chan to earn your business and sincerely thank you for this positive review. If there are ever any inquiry about your Acura, please let us know. Otherwise, when its time for maintenance, we look forward to seeing you again! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Vibhashini for sharing of your experience with teammate Ashley Fritze and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Acura. We are proud to be a part of your ownership experience and look forward to your next service visit. In the meantime, please feel free to let us know if there are ever anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you L. Scharg for sharing of your recent visit to our dealership and for letting us know of your experience during your time with us. When it comes to routine maintenance, we know there are many choices out there and we appreciate allowing teammate Gary Chan to earn your business. We want to be a part of your Acura journey, so please feel free to let us know if there are ever any questions, we are here to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you DDJH123 for sharing of your experience during your service visit to our dealership. We appreciate allowing teammate, Shaun Dortch and dealership to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. We are always happy to hear from our guests and thank you so very much for your feedback here on DealerRater. Chances are Acura may not read about your positive experience with our dealership. We do ask our guests to keep a look out for an email from the factory in the next few weeks as they want to know how we did too! We look forward to serving you again in the future and thank you for your feedback and recommendation. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Mr Knox for sharing of your experience during your recent service visit to our dealership. We appreciate allowing teammate Marisol Arvizu to be a part of your Acura MDX ownership journey. We know bringing one's vehicle in for unexpected tire repairs is most likely not the highlight of anyone's day but we are focused to provide the best possible experience. We look forward to serving you again in the future and thank you so much for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you MFTHUI for sharing of your experience with Marisol Arvizu and our service department. We appreciate allowing our dealership an opportunity to provide the highest level of care for your Acura. We are proud to be a part of your ownership journey, so please feel free to let us know if there are ever any questions! We are here to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Mr Carey for choosing our dealership and allowing us another opportunity to earn your business with your Acura. Having teammates like Marisol Arvizu that are focused on providing the highest customer service make all the difference for our guests. We appreciate your feedback and thank you for allowing our dealership to continue to be a part of your Acura journey. Should there ever be any questions about your new RDX, please feel free to let us know if there is ever anything we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Estela R., we're so glad that we were able to go above and beyond your expectations! Thank you for letting us know about your experience with Marisol Arvizu while visiting our service department. We appreciate allowing us the opportunity to once again provide the highest level of care and to keep your Acura factory safe. Your feedback is valuable, and we are happy that we could be a part of your Acura journey for the past few years! As your Acura MDX ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Mr Chavez for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammates Michael Capas, Ashley Fritze, Peter Han, and Gabriel Gonzalez to be a part of your Acura TL ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day, even for those who are in the auto repair business but having teammates like Michael that are committed to provide the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton