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Acura of Pleasanton
Pleasanton, CA
1,171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,171 reviews
November 27, 2019
Too long to Wait The staff was very friendly; however, I had a 3pm appointment and didn’t receive my car until just after 5pm. I was not aware when I made the appointm The staff was very friendly; however, I had a 3pm appointment and didn’t receive my car until just after 5pm. I was not aware when I made the appointment that I would have to wait at least 90 minutes. More
by KRIS_SIDVERS
Verified CustomerEmployees Worked With
There was another gentleman that checked me out, as Ashley was busy, but didn’t catch his name. He was also pleasant., Ashley Fritze
November 27, 2019
Great service Ashley was super helpful and very friendly. She really went above and beyond to explain everything and make sure I had a good experience getting my ca Ashley was super helpful and very friendly. She really went above and beyond to explain everything and make sure I had a good experience getting my car service. More
by christina.b.velez
Employees Worked With
Ashley Fritze
November 27, 2019
Service rep rocks Marisol has been our customer service rep for over 15 years and 3 vehicles. She never disappoints and goes the extra mile to satisfy a customer. In t Marisol has been our customer service rep for over 15 years and 3 vehicles. She never disappoints and goes the extra mile to satisfy a customer. In this particular instance, I had a windshield replacement and all went smoothly. She is a true professional. More
by NOBLEJ
Employees Worked With
Marisol Arvizu
November 27, 2019
Great experience I went in just to look around and see what I like. Robert came out right away and helped me test drive a few before I found one that was perfect for m I went in just to look around and see what I like. Robert came out right away and helped me test drive a few before I found one that was perfect for me. He didn’t try to sell it to me, just helped me figure out if it is a good fit or not. I went home to think about it and came back the next morning, but Robert was not working. I told him I was there and he came in on his day off to help me! I was very impressed by the whole team, Igor, Peter and Justin. They made the process nice and easy for me and I left feeling very satisfied :) More
by ANGIEMARIE_510
Employees Worked With
Igor Finkel, Robert Whitlow, Peter Han, Justin Hernandez
November 26, 2019
Car service and Bluetooth setup Very good service. All staff were very professional. We have been coming to the dealership for many year’s. Our first car purchase from the dealership Very good service. All staff were very professional. We have been coming to the dealership for many year’s. Our first car purchase from the dealership was an Acura Legend. More
by DONNDITT
Employees Worked With
Marisol Arvizu
November 26, 2019
Great service! Had another awesome experience with the group from Pleasanton Acura. Landon went above and beyond the call of duty. He informed us of what was needed; Had another awesome experience with the group from Pleasanton Acura. Landon went above and beyond the call of duty. He informed us of what was needed; and followed up promptly. More
by TONEFERN1978
Employees Worked With
Landon Bura
November 26, 2019
Great Customer Service I always have the best service with Shaun. I feel like my car is taken care of and I really come back because of how Shaun goes above and beyond to he I always have the best service with Shaun. I feel like my car is taken care of and I really come back because of how Shaun goes above and beyond to help my needs with my car. More
by Frances
Employees Worked With
Shaun Dortch
November 26, 2019
Satisfied Customer I was helped by friendly, efficient, and experienced people. Landon was very knowledgeable and professional. I‘be been there twice, and impressed both I was helped by friendly, efficient, and experienced people. Landon was very knowledgeable and professional. I‘be been there twice, and impressed both times. I use to not like to bring my car for service to a dealership, but after coming here twice , I’ve been extremely satisfied.! I was really happy the first time with service that’s why I came back. I think it was Gary that helped me the first time! Thanks More
by Paulllyyy
Employees Worked With
Gary Chan, Landon Bura
November 25, 2019
Service Friendly with good customer service very helpful with all problems keep in touch as far about knowing about the status with customer car I would high Friendly with good customer service very helpful with all problems keep in touch as far about knowing about the status with customer car I would highly recommend More
by estela55
Employees Worked With
Ashley Fritze
November 24, 2019
Service for recall issue The service specialist was very nice, helpful and took time to explain the issue for me. I was further impressed when he also did an inspection and to The service specialist was very nice, helpful and took time to explain the issue for me. I was further impressed when he also did an inspection and told me of any other issues, scheduled maintenance that he thought i should take care of. I would totally come back to this location. More
by Mpnt1
Employees Worked With
Shaun Dortch
