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Acura of Pleasanton

Pleasanton, CA

4.9
1,154 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,154 reviews

March 12, 2024

I brought in my car for an oil change. They did a check on the car. And things like brake thickness and tire tread looked good. The brake fluid looked like it needed to be replaced so I ha More

by r0n0606@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Marisol Arvizu
Mar 15, 2024 -

Acura of Pleasanton responded

Thank you for allowing our teammates Landon and Marisol and our service team to provide maintenance for your Acura and for sharing feedback of your dealership experience. We are proud to be a part of your Acura ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

March 12, 2024

I have purchased three cars from this dealership, and the process has always been easy. The service department is friendly and makes the extra effort to make sure my needs are met. The last few times, Ed More

by john021455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
Mar 15, 2024 -

Acura of Pleasanton responded

Thank you john021455 for allowing us to earn your business and for sharing of your experience with our teammate Edward and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 07, 2024

Victor was helpful and friendly. he works hard to give customer satisfaction and also art service dept. was good and friendly thanks Acura of Pleasanton More

by rosalindayadao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Banales
Mar 12, 2024 -

Acura of Pleasanton responded

Thank you rosalindayadao for sharing of your experience with our teammate Victor here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 04, 2024

They always do a great job of servicing my TLX. Now they even send you a video showing the car from all angles, even underneath, with the technician explaining what they did during the service and More

by amarts
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Mar 07, 2024 -

Acura of Pleasanton responded

Thank you amarts for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

February 29, 2024

The service representative was very helpful and polite. He offered a wash and my car was finished early. More

by kit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Aria
Mar 03, 2024 -

Acura of Pleasanton responded

Thank you kit for allowing us to provide care for your Lexus and for sharing of your experience with teammate Joey. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

February 28, 2024

Excellent in finding me a car that fit my budget and quality expectations. I would recommend Acura of Pleasanton to anyone looking for a new or used car More

by MD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Flinn, Igor Finkel
Mar 01, 2024 -

Acura of Pleasanton responded

Thank you MD for sharing of your experience with our teammates Mary and Igor while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

February 21, 2024

I really apreciete all attention from the advisor Marisol, she always kind and friendly, about the service was so fast. Thanks ! More

by josemtzjavier82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Feb 24, 2024 -

Acura of Pleasanton responded

Thank you josemtzjavier82 for allowing our dealership to earn your business and for sharing of your experience with our teammate Marisol and our Service Team. We are committed to your safety and keeping your Acura running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

February 07, 2024

Upgraded my previously leased Honda for a new Acura and the entire process was smooth and easy. Victor was great to work! More

by Donald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Banales
Feb 10, 2024 -

Acura of Pleasanton responded

Donald, we are so pleased you enjoyed your visit to Acura of Pleasanton! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 01, 2024

Fantastic service from Marisol Arvizu. very thorough car wash which was much needed.She was very friendly and informative More

by bkari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Feb 02, 2024 -

Acura of Pleasanton responded

Thank you bkari for sharing your experience with Marisol and our service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

February 01, 2024

First time here, good service. Was waiting for the service to finish. Comfortable place to wait while the service is done More

by joseph_ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Feb 02, 2024 -

Acura of Pleasanton responded

Thank you joseph_ks for sharing your experience with our teammate Landon and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

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