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Acura of Pleasanton
Pleasanton, CA
1,171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,171 reviews
December 28, 2019
How great it is. I really like their service every time I go there they take care of me really well. I like the fact that they have a little snack bar there or you ca I really like their service every time I go there they take care of me really well. I like the fact that they have a little snack bar there or you can get drinks and snacks. More
by SANDRASIENG
Verified CustomerEmployees Worked With
Ashley Fritze, Gary Chan
December 28, 2019
New Car Great dealership!! I would recommend Acura to all my friends! Only complaint was a very dirty loaner car and no gas. But the dealership was slammed wi Great dealership!! I would recommend Acura to all my friends! Only complaint was a very dirty loaner car and no gas. But the dealership was slammed with people and they took care of me. Thank you!! More
by MARMMM
Employees Worked With
Shahab Alizadeh
December 28, 2019
Excellent staff and repair specialists The staff at the dealership we're outstanding. When I started the after after my recent return from vacation, I was greeted with a Christmas tree of w The staff at the dealership we're outstanding. When I started the after after my recent return from vacation, I was greeted with a Christmas tree of warning lights. I was given appointment right away. The team was considerate of my time and started the diagnostics quickly. It was apparent that this was going to take longer than a couple of hours. I was given a loaner car and my car was ready by Monday. This dealer needs to review their policy of limited distance Lyft rides when they have no loaner cars. If one had not shown up unexpectedly, I would have had to find my own way back home. More
by MDX user
Employees Worked With
Ashley Fritze
December 28, 2019
Awesome More than Perfect service at Acura Dublin was not expecting to have such a great experience. I will defend rly be returning soon for my daughter. More than Perfect service at Acura Dublin was not expecting to have such a great experience. I will defend rly be returning soon for my daughter. More
by NONE3
Employees Worked With
Sam Alroubai, Shahab Alizadeh
December 28, 2019
Recent A1 service Landon was very courteous and helpful. I had some questions about leather repairs and he gave me a couple good consideration. He kept me informed of t Landon was very courteous and helpful. I had some questions about leather repairs and he gave me a couple good consideration. He kept me informed of the progress. More
by NORTH_RANDY
Employees Worked With
Landon Bura
December 28, 2019
Gary was Great It was very busy, but Gary took the time to explain everything and keep me informed on how things were progressing. Really appreciated the personal ca It was very busy, but Gary took the time to explain everything and keep me informed on how things were progressing. Really appreciated the personal care. Lyft ride to and from work worked well as well. More
by DMENEGUS
Employees Worked With
Gary Chan
December 28, 2019
My Acura MDX service experience Landon Bura m akes the difference. He’s an excellent service advisor, very accommodating, knowledgeable, relates closely to my issues and concerns, pr Landon Bura m akes the difference. He’s an excellent service advisor, very accommodating, knowledgeable, relates closely to my issues and concerns, presents options and sensible advice and really makes me feel as a special Acura customer. More
by RENHORT
Employees Worked With
Landon Bura
December 27, 2019
Fast, efficient, courteous I was greeted by a service rep in less than a minute, even though there was a line of cars waiting in the drop-off lane. Ashley did a great job explai I was greeted by a service rep in less than a minute, even though there was a line of cars waiting in the drop-off lane. Ashley did a great job explaining everything, including possible work to be done and got my Lyft ride back to work in just a few minutes. More
by dml2015
Employees Worked With
Ashley Fritze
December 27, 2019
Great experience Took very little time to set up. I got a shuttle home with a link to call lyft when its done. I m very impressed Took very little time to set up. I got a shuttle home with a link to call lyft when its done. I m very impressed More
by Ariyer10
Employees Worked With
Shaun Dortch
December 27, 2019
Service My car was due for its service. Easy to make an appt online. Someone greeted me when I got there. Even though they were super busy the wait was manage My car was due for its service. Easy to make an appt online. Someone greeted me when I got there. Even though they were super busy the wait was manageable. Great service advisor! More
by TINATUMA
Employees Worked With
Shaun Dortch
