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Acura of Pleasanton

Pleasanton, CA

5.0
1,180 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,180 reviews

August 29, 2024

My most recent experience with Acura of Pleasanton was just as kind, professional, efficient and respectful as my original purchase 1 1/2 years ago and all subsequent scheduled maintenance service appoint More

by Mary Bell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helder Pereira, Marisol Arvizu
Aug 31, 2024 -

Acura of Pleasanton responded

Hi Mary, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 29, 2024

Art Mejia was very polite and was good at communicating the status of the service throughout. Was impressed with the multi-point inspection video shared by the technician. More

by i_harish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
Aug 31, 2024 -

Acura of Pleasanton responded

Thank you i_harish for sharing of your experience with Art and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

August 20, 2024

I bought my Acura over 20 years ago and have always come back for my service for my vehicle. More

by lindadegennaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Aug 23, 2024 -

Acura of Pleasanton responded

Thank you lindadegennaro for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department on providing care for your Acura over the years. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 16, 2024

Marisol and Edward are excellent advisors. I feel comfortable brininging in my Acura. Keep up the great work! More

by Acurafan
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson, Marisol Arvizu
Aug 18, 2024 -

Acura of Pleasanton responded

Thank you Acurafan for sharing of your recent experience with teammates Marisol and Edward during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Acura and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

August 10, 2024

Friendly, attentive, excellent estimation to get the job done, takes time to answer questions and explain maintenance procedures. Very happy with the service and pricing. More

by farlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
Aug 10, 2024 -

farlyn responded

Friendly, attentive, excellent estimation to get the job done, takes time to answer questions and explain maintenance procedures. Very happy with the service and pricing.

August 06, 2024

Marisol is the best! Shes’s been my exclusive service advisor for years and I couldn’t be happier. She makes getting my car serviced a pleasure and her customer service More

by climrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Aug 09, 2024 -

Acura of Pleasanton responded

Thank you climrush for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 05, 2024

Seamless service. Art took care of the service, explained the charges and arranged the ride with professional manner. More

by Dasharatha Reddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Aug 07, 2024 -

Acura of Pleasanton responded

Thank you Dasharatha for allowing us to earn your business and for sharing of your experience with our teammate Art and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

July 26, 2024

Seamless, quick and easy experience with Igor! Very happy with the price and service provided by Acura of Pleasanton More

by Zulkifl Nana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Finkel
Jul 27, 2024 -

Acura of Pleasanton responded

Thank you Zulkifl for sharing of your experience with our teammate Igor here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

July 22, 2024

I have never seen such a honest, trustworthy and friendly dealership. I recently went for my regular maintenance and Art Mejda took great care of me. He explained all the services that will be performed and More

by ashsin2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
Jul 24, 2024 -

Acura of Pleasanton responded

Thank you ashsin2002 for sharing your experience with Art and our service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

July 13, 2024

Marisol always gets me in for service and goes the extra mile to make sure I get everything I need done. Always has a great attitude and super friendly More

by hour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Jul 16, 2024 -

Acura of Pleasanton responded

Thank you hour for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

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