Acura of Pleasanton

Acura of Pleasanton responded

Thank you NONE3 for sharing of your recent visit to our dealership and for letting us know of your experience during your time with us. Whether shopping for your next vehicle or for maintenance, we know there are many choices in the market and we appreciate allowing us to earn your business. We appreciate allowing teammates Shahab Alizadeh and Sam Alroubai to be a part of your Acura experience. We want to be a part of your family's journey, so please feel free to let us know if there are ever any questions, we are here to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Mr. North, thank you for your kind review; we are happy to pass along your comments to the team here at Acura of Pleasanton! Thank you for sharing of your service experience with teammate Landon Bura during your visit at our dealership. With so many choices in the market we appreciate allowing our team to earn your business since purchasing your Acura with us. We know having maintenance or repairs can feel like a non-personal experience but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we service, so please feel free to let us know if there are ever any questions about your Acura MDX SUV! We are always ready to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Mr. Menegus, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you for your kind words and this wonderful review for teammate Gary Chan and dealership. When it comes to maintenance and repairs we know our guests have choices and options, it makes us happy to know that our dealership has been able to continue to earn both your business and confidence since originally taking delivery. We look forward to being a part of your Acura TL journey and to your next visit. Until then please feel free to let us know should there ever be anything we can do to assist. Happy New Year, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you so much Renato for taking the time to let us know about your service visit our dealership. We know unexpected repairs can tarnish any Acura owner's confidence but we are very proud of all our teammates like Landon Bura in their commitment to ensuring we provide a proper Acura ownership experience. There are so many options when it comes to repairs and we appreciate allowing Landon and our dealership to earn your business through the years. Should there ever be anything we can do to assist with your MDX, please don't hesitate to let Landon or any of our teammates know what we can to do help. Happy New Year, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you dml2015 for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammate Ashley Fritze to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates like Ashley that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Ariyer10, thank you for your kind review; we are happy to pass along your feedback to Shaun Dortch and the service team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department. We are happy to make the best use of your available time while we were providing proper care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Ms Tuma for sharing of your experience with teammate Shaun Dortch and our service department. We appreciate allowing us the opportunity once again to provide the highest level of care and keeping your all your Acura vehicles past and present performing at its best. Your time is valuable, and glad we could accommodate your available schedule. As your Acura ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you AG for sharing of your recent experience with teammate Ashley Fritze during your service visit with our dealership. Having to take the time to bring in one's Acura for maintenance or repairs is probably not the highlight of anyone's day but we appreciate allowing Ashley and our dealership the opportunity to provide the highest level of care for your Acura. We are happy to provide time saving conveniences like ride share and for us to be a part of your Acura ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Francis, we are so pleased you enjoyed your recent visit to Acura of Pleasanton! We appreciate allowing teammate Ashley Fritze the chance to provide the highest level of care for your Acura and for us to continue to be a part of your TLX ownership experience. Choosing our dealership for service on all three of your Acura vehicles means so much to us and we're so happy to have earned it over the years. Thank you again for taking the time to let the world know about your positive experience. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hi Mr Medina, we strive for 100% satisfaction, and it is great to see you had such a positive first time service experience at our dealership. We understand our guests have choices when it comes to a dealership and appreciate allowing teammate Shaun Dortch the chance to earn your business. Having a safe and reliable vehicle is very important to our guests as well as our team, we thank you for letting be a part of your Acura ownership journey. We look forward to being of service again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton