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Acura of Pleasanton
Pleasanton, CA
1,148 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,148 reviews
December 31, 2019
2020 MDX Great Dealership and customer service. Great to work with our budget and needs. Our Second time to buy from this dealership. And multiple times to Ser Great Dealership and customer service. Great to work with our budget and needs. Our Second time to buy from this dealership. And multiple times to Service department. Farooq was very patient with helping us choose the right vehicle for us. He showed us every level of SUV and clearly pointed out the differences between them. Igor clearly presented what our offer would cost him and was upfront with his calculations. This made it easier for us to compromise on the final purchase price. Overall we are very happy with our purchase and Igor's ability to work with us. Justin made the document signing easy. He also went above and beyond and was able to negotiate an additional discount for us on our Lease return. More
by STANANDNOVEY
Verified CustomerEmployees Worked With
Farooq Omar, Igor Finkel, Justin Hernandez
December 31, 2019
Good customer service Acura is one of the best experience compared to other dealers people are friendly services faster and you don't have to worry about the ride the take Acura is one of the best experience compared to other dealers people are friendly services faster and you don't have to worry about the ride the take you home and then bring you back to the dealer More
by JOAQUIN-LARA82
Employees Worked With
Landon Bura
December 31, 2019
Service Pleased with the service I received at the Pleasanton ACURA Dealership. Scheduling was easy, service time was good and the customer service person was Pleased with the service I received at the Pleasanton ACURA Dealership. Scheduling was easy, service time was good and the customer service person was very helpful. Gary Chan More
by SHERYL1AD
Employees Worked With
Gary Chan
December 31, 2019
Very good service Very helpful technician and very knowledgeable ...... I am very happy with their work .. will recommend to other people. Price is high though but good Very helpful technician and very knowledgeable ...... I am very happy with their work .. will recommend to other people. Price is high though but good work More
by SUMANSINDHU
Employees Worked With
Gary Chan
December 31, 2019
Excellent and friendly customer service We’ve been coming to this dealership for the past seven years because of their excellent customer service. Marisol normally handles our car maintenan We’ve been coming to this dealership for the past seven years because of their excellent customer service. Marisol normally handles our car maintenance. But Landon took care of us this time. We were met with his positive attitude and friendly service. He was thorough and handled our A1 service and set the right expectations. The wait was less than estimated and so we were out of there quickly. More
by NTARK
Employees Worked With
Landon Bura, Marisol Arvizu
December 29, 2019
Friendly staff! Very friendly staff. Everyone is welcoming. Someone always greets you as soon as you pull up. All service is explained throughly, they make sure you l Very friendly staff. Everyone is welcoming. Someone always greets you as soon as you pull up. All service is explained throughly, they make sure you leave a satisfied customer. More
by BAJJALI119
Employees Worked With
Shaun Dortch
December 29, 2019
Excellent service Shaun was great starting with approach to discussing the vehicle inspection with me. He kept me in the loop the whole time and very timely and respons Shaun was great starting with approach to discussing the vehicle inspection with me. He kept me in the loop the whole time and very timely and responsive to my need. More
by JKS
Employees Worked With
Shaun Dortch
December 29, 2019
Transparent World Class Service Stephen Lao the internet manager said he would give us world class service and he did. Would definitely recommend this dealership. Great job guys. Nic Stephen Lao the internet manager said he would give us world class service and he did. Would definitely recommend this dealership. Great job guys. Nice More
by CHAVEZFAM3664
Employees Worked With
Stephen Lao
December 29, 2019
Wonderful Gary was very nice, respectful and professional. He helped us a lot and made our day very pleasant! Consider him one of the best employee!! Gary was very nice, respectful and professional. He helped us a lot and made our day very pleasant! Consider him one of the best employee!! More
by SONIATAMIZ2006
Employees Worked With
Gary Chan
December 29, 2019
Excellent Joshua Choy from service center was very efficient and helpful. He's friendly but very professional and he has an excellent customer care. He's an ass Joshua Choy from service center was very efficient and helpful. He's friendly but very professional and he has an excellent customer care. He's an asset to the company More
by LIEZ_GARCIA
Employees Worked With
Joshua Choy
