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Acura of Pleasanton
Pleasanton, CA
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,154 reviews
January 01, 2020
Very good service Very prompt and good service . I serviced my Acura for A16. They said 90 minutes and it was delivered promptly on time. I purchased the 6 service pack Very prompt and good service . I serviced my Acura for A16. They said 90 minutes and it was delivered promptly on time. I purchased the 6 service package too More
by SENTHILKSADASIVAM
Verified CustomerEmployees Worked With
Gary Chan
January 01, 2020
Minor Service Minor service yesterday with straight forward pricing, they were not able to give me a loaner vehicle but they did get me a lyft ride that seemed to b Minor service yesterday with straight forward pricing, they were not able to give me a loaner vehicle but they did get me a lyft ride that seemed to be waiting for me when I walked out the door of the service department. Great service and a good experience. When I picked up my car, service was done without issue and without a price increase. I would service again here. Thanks! More
by JOHNBEHRING
Employees Worked With
Joshua Choy
January 01, 2020
Shahab Alizadeh When I first walked into this dealership, I was approached by a salesman that made me feel like I was intruding on him. I was not dressed like I was When I first walked into this dealership, I was approached by a salesman that made me feel like I was intruding on him. I was not dressed like I was going to purchase a vehicle and he definitely treated me that way. Thankfully, he had to "hand me off" to Shahab because he had to meet a prospective buyer. I can honestly say, the reason I purchased my vehicle that day was because Shahab. He spent time explaining the differences in the vehicles I was interested in and answering all my questions. He did not act like a typical salesman. There was no pressure to purchase the vehicle and he was courteous and respectful. More
by rmartin3288
Employees Worked With
Shahab Alizadeh
January 01, 2020
Battery Pleasanton Acura service center is the best. Finally a diagnosis on what was draining the battery. After 4 years of unpredictability as to why, the Pleasanton Acura service center is the best. Finally a diagnosis on what was draining the battery. After 4 years of unpredictability as to why, the unit controlling the blues tooth was replaced. Only wish the component could have been covered 100% due to the ongoing years of no idea as to what was causing the battery drain. Glad I now won’t worry about having another dead battery/breakdown. More
by MARGRETS
Employees Worked With
Michael Capas, Gary Chan, Landon Bura
January 01, 2020
Used car buying experience Sales manager greeted us and sales person was knowledgeable about the used civic we were interested in. Negotiated a fair price. One tire had a safe Sales manager greeted us and sales person was knowledgeable about the used civic we were interested in. Negotiated a fair price. One tire had a safety issue so the dealer replaced tire. Overall staff knowledgeable, friendly and polite. More
by Schwanpm
Employees Worked With
Helder Pereira, Peter Han
January 01, 2020
MDX service Very good experience with my recent car service at the Pleasanton Acura. The quality of their work is second to none although their cost seems to be a Very good experience with my recent car service at the Pleasanton Acura. The quality of their work is second to none although their cost seems to be a bit pricier than other dealers in the area. Overall, I would recommend this Acura dealership for all MDX services. More
by LUANTHANHNGUYEN
Employees Worked With
Ashley Fritze
December 31, 2019
Very good service Very helpful technician and very knowledgeable ...... I am very happy with their work .. will recommend to other people. Price is high though but good Very helpful technician and very knowledgeable ...... I am very happy with their work .. will recommend to other people. Price is high though but good work More
by SUMANSINDHU
Employees Worked With
Gary Chan
December 31, 2019
2020 MDX Great Dealership and customer service. Great to work with our budget and needs. Our Second time to buy from this dealership. And multiple times to Ser Great Dealership and customer service. Great to work with our budget and needs. Our Second time to buy from this dealership. And multiple times to Service department. Farooq was very patient with helping us choose the right vehicle for us. He showed us every level of SUV and clearly pointed out the differences between them. Igor clearly presented what our offer would cost him and was upfront with his calculations. This made it easier for us to compromise on the final purchase price. Overall we are very happy with our purchase and Igor's ability to work with us. Justin made the document signing easy. He also went above and beyond and was able to negotiate an additional discount for us on our Lease return. More
by STANANDNOVEY
Employees Worked With
Farooq Omar, Igor Finkel, Justin Hernandez
December 31, 2019
Good customer service Acura is one of the best experience compared to other dealers people are friendly services faster and you don't have to worry about the ride the take Acura is one of the best experience compared to other dealers people are friendly services faster and you don't have to worry about the ride the take you home and then bring you back to the dealer More
by JOAQUIN-LARA82
Employees Worked With
Landon Bura
December 31, 2019
Service Pleased with the service I received at the Pleasanton ACURA Dealership. Scheduling was easy, service time was good and the customer service person was Pleased with the service I received at the Pleasanton ACURA Dealership. Scheduling was easy, service time was good and the customer service person was very helpful. Gary Chan More
by SHERYL1AD
Employees Worked With
Gary Chan
