Acura of Pleasanton
Pleasanton, CA
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Ripped off Went in for a recall because the check engine light came on. Was charged $95 for diagnostic services even though the recall notice said the check eng Went in for a recall because the check engine light came on. Was charged $95 for diagnostic services even though the recall notice said the check engine light might come on. Have purchased 7 Acura / Honda vehicles since 2002. Very poor excuse for service to a loyal customer. I’ll post this experience everywhere I can to help others avoid a similar scam. More
Buying a car made easy All of the people we dealt with starting with our sales person, Robert Whitlow were very friendly and knowledgeable. Before this purchase I have alway All of the people we dealt with starting with our sales person, Robert Whitlow were very friendly and knowledgeable. Before this purchase I have always taken my TSX there for service and since the service has been so great, I wanted to purchase my new TLX from there. More
Great service Overall great experience getting my car serviced for the first time. Purchased a certified pre owned Acura at Hendricks with 5 year service plan. Ser Overall great experience getting my car serviced for the first time. Purchased a certified pre owned Acura at Hendricks with 5 year service plan. Service explained and car vacuumed at pick up. No car wash would be my only complaint. More
Very nice, top notch Robert and other sales people at Acura of Pleasanton were friendly, helpful, patient, and the professional. It was a wonderful car buying experience. Robert and other sales people at Acura of Pleasanton were friendly, helpful, patient, and the professional. It was a wonderful car buying experience. I will certainly recommended this place to people I know. More
Good car dealership! Quick and easy helped me choose my car that was worth the price. Great customer service and great location. I would highly recommend anyone who wants Quick and easy helped me choose my car that was worth the price. Great customer service and great location. I would highly recommend anyone who wants to buy a car to check this place out! More
5th MDX purchase Our fifth Acura MDX, 6th Acura, 4th found via internet sales thru Acura of Pleasanton, dealt with Steve Lao, pleasant and professional internet sales Our fifth Acura MDX, 6th Acura, 4th found via internet sales thru Acura of Pleasanton, dealt with Steve Lao, pleasant and professional internet sales mgr.. obviously we are happy with the dealership More
I got my new 2020 Acura MDX from Pleasanton Dealership with the assistance of Stephen Lao. It was rainy day but Stephen delivered the car to me quickly without any lengthy talks and was a pleasant busines with the assistance of Stephen Lao. It was rainy day but Stephen delivered the car to me quickly without any lengthy talks and was a pleasant business with him. More
Warranty Issue I’ve had a warranty issue and the dealership has been helpful in remedying the situation. Thank you for your continued assistance. Please continue bei I’ve had a warranty issue and the dealership has been helpful in remedying the situation. Thank you for your continued assistance. Please continue being a great provider More
Why aren’t you driving an Acura from Pleasanton Pleasanton Acura has always met our expectations and more. They find something wrong and explain what it is and what needs to be done to make things Pleasanton Acura has always met our expectations and more. They find something wrong and explain what it is and what needs to be done to make things right again. We have been customers for 15 to 20 years and I wouldn’t come back if I didn’t get the service I want. More
Great Salesman, Mr. Farooq Omar. He's very knowledgeable an I love this dealership. They have the best lines of Acura automobiles, knowledgeable Sales staff like Mr. Farooq Omar, and they are willing to make I love this dealership. They have the best lines of Acura automobiles, knowledgeable Sales staff like Mr. Farooq Omar, and they are willing to make great deals. They are highly motivated to keep their customers happy. More