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Acura of Pleasanton
Pleasanton, CA
1,172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 10, 2020
Shaun was professional, friendly and had great customer service. He went above and beyond what he had to do for us and he explained everything that was done to our car. service. He went above and beyond what he had to do for us and he explained everything that was done to our car. More
by JMRIVAS060
Verified CustomerEmployees Worked With
Shaun Dortch
January 10, 2020
Shaun was very courteous about taking in the vehicle, explaining what was done and items needs attention. On time delivery is key and awesome. Thank you Shaun. explaining what was done and items needs attention. On time delivery is key and awesome. Thank you Shaun. More
by GRACEKAMCHUA
Employees Worked With
Shaun Dortch
January 10, 2020
Both gentlemen were extremely helpful and my service was handled quickly. I bought my car here and have had all the service done here as well. I will continue to do so. handled quickly. I bought my car here and have had all the service done here as well. I will continue to do so. More
by SCSCHAEFER
Employees Worked With
Michael Capas, Joshua Choy
January 10, 2020
Marisol was very professional, helpful, patient, friendly and helped me with what I needed with my car. Excellent customer service! I will definitely be coming back when needed. and helped me with what I needed with my car. Excellent customer service! I will definitely be coming back when needed. More
by Laura De Leon
Employees Worked With
Marisol Arvizu
January 10, 2020
Marisol, our service advisor has provided outstanding support to us for many years, consistantly going above and beyond the norm. Pleasanton Acura has also provided great backing of their cars and us as support to us for many years, consistantly going above and beyond the norm. Pleasanton Acura has also provided great backing of their cars and us as customers like when the transmission faild. More
by GARYGOODSON
Employees Worked With
Marisol Arvizu
January 09, 2020
Michael Capas was a consummate professional, courteous and efficient. I was fully satisfied. He was able to get both service and parts needed fo my vehicle. High marks! and efficient. I was fully satisfied. He was able to get both service and parts needed fo my vehicle. High marks! More
by VNEWELL
Employees Worked With
Michael Capas
January 09, 2020
Thank you helder, Peter and Justin ! You guys are awesome!! We appreciate your attentive service in our purchase! The rdx is awesome. I’ll recommend u guys to anyone car shopping. awesome!! We appreciate your attentive service in our purchase! The rdx is awesome. I’ll recommend u guys to anyone car shopping. More
by Brianlu
Employees Worked With
Peter, Justin , Helder Pereira
January 09, 2020
I was assisted by Landen and he was super helpful. He was informative and welcoming. He told me everything I needed to know and assisted me very quickly. 10/10 informative and welcoming. He told me everything I needed to know and assisted me very quickly. 10/10 More
by Le.stevenvan
Employees Worked With
Landon Bura
January 09, 2020
They were very helpful and professional from the scheduling to the work, the calls before they started and also when I picked up the car. I dreaded going to a dealership for work but they made it a scheduling to the work, the calls before they started and also when I picked up the car. I dreaded going to a dealership for work but they made it a painless great experience! More
by Kiskaskiss
Employees Worked With
Landon Bura
January 09, 2020
Amazing customer service. Friendly and funny. Shaun was very patient with me and made sure that I understood all of the services that I was receiving. very patient with me and made sure that I understood all of the services that I was receiving. More
by Cece
Employees Worked With
Shaun Dortch
