Acura of Pleasanton

Acura of Pleasanton responded

Thank you Ms. Simmons for choosing our dealership and allowing us another opportunity to earn your business with your Acura. Having teammates like Marisol Arvizu that are passionate about customer service make all the difference and we appreciate your feedback. We appreciate allowing our dealership to earn your initial Acura purchase and thank you for sharing of your recent service visit. Please feel free to let Marisol or any of our teammates know if there is ever anything we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Mr Bruce, we are so pleased you enjoyed your recent visit to Acura of Pleasanton! We appreciate allowing teammate Ashley Fritze to provide the highest level of care for your Acura TLX and for us to be a part of your ownership journey. Choosing our dealership for your original delivery and service means so much to us and we're so happy to have earned it. Thank you again for taking the time to letting us know how we compare to your previous ownership experiences. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Y Brown, we're so glad that we were able to go above and beyond your expectations! Thank you for letting us know about your experience with Michael Capas while visiting our service department. We appreciate allowing us the opportunity to once again provide the highest level of care and to keep your Acura factory safe. Your feedback is valuable, and we are happy that we could be a part of your Acura journey since your original purchase! As your Acura RDX ownership partner, we are always committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Congratulations Mr Dinerman on your recent Acura purchase and thank you for sharing of your experience with teammates, Farooq, Shahab, and Sam while shopping at our dealership. We understand there are so many choices in the Bay Area, but are focused on providing our guest's with the highest possible shopping experience as well as committed to becoming your Acura ownership partner. We are always happy to hear from our guests and thank you so very much for your feedback here on DealerRater. Chances are Acura may not read about your positive experience with our dealership. We do ask our guests to keep a look out for an email from the factory in the next few weeks as they want to know how we did too! Should there ever be any questions about your Acura TLX, feel free to let us know what we can do to assist! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you for your feedback and allowing our dealership an opportunity to serve you. Congratulations on your new Acura SUV purchase and thank you for sharing of your experience with teammates Victor Banales, Vanessa Strand, Mark McGowin and Sam Alroubai while shopping and deciding on your next vehicle. With so many choices in the market we appreciate allowing our dealership to be the one earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pleasant and informative as possible from start to finish. Your feedback is important as it allows us to know how we are doing. Understandably in this age of online shopping, more and more buying experiences are no longer personable, we believe buying a car shouldn't be one of those. Again, we appreciate your review, recommendation and for allowing Victor, Vanessa, Mark and Sam to become your Acura partner. Should there ever be any inquiry about your Acura RDX, please feel free to let us know what we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Dorothy, we are so pleased you enjoyed your visit to Acura of Pleasanton! We appreciate allowing teammate Michael Capas and our dealership to provide the highest level of care for your new Acura RDX and for all of us to be a part of your ownership journey. Thank you for choosing our dealership for your original delivery and for the first routine service means so much to us and we're so happy to have earned it. We are always happy to hear from our guests and thank you so very much for your feedback here on DealerRater. Chances are Acura may not read about your positive experience with our dealership. We do ask our guests to keep a look out for an email from the factory in the next few weeks as they want to know how we did too! Thank you again for taking the time to let everyone know about your positive experience. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Raj for sharing of your experience with Michael Capas and our service department. We appreciate allowing our dealership the opportunity to provide the highest level of care for your Acura. We are proud to be a part of your ownership journey, so please feel free to let us know if there are ever anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Ms McIntosh for taking the time to share of your recent experience during your Acura MDX service visit to our dealership. We appreciate your feedback, praise and allowing Joshua Choy, Michael Capas and our team to earn your business once again. We know bringing one's vehicle in for maintenance or unexpected repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you SCUer for sharing of your experience with Michael Capas, Shaun Dortch and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Acura. We are proud to be a part of your ownership journey, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you very much Sanjay for choosing our dealership once again and for allowing us to earn your business with your Acura MDX since take delivery. Having teammates like Michael that are passionate about customer service make all the difference and we appreciate your feedback and thank you for sharing of your recent service visit. Please feel free to let us know if there is ever anything we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton