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Acura of Pleasanton
Pleasanton, CA
1,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,128 reviews
January 07, 2020
Arrived at 10:20 am and car was ready as promised at noon. Marisol was great and everything was clearly explained . I will be back again. noon. Marisol was great and everything was clearly explained . I will be back again. More
by PARHIALACFP
Verified CustomerEmployees Worked With
Marisol Arvizu
Helpful January 07, 2020
Love the crew at Acura of Pleasanton. Always friendly and knowledgeable! They helped me troubleshoot over the phone and I came in knowing what needed to be done. knowledgeable! They helped me troubleshoot over the phone and I came in knowing what needed to be done. More
by DAVIDLSCHWENK
Employees Worked With
Michael Capas, Marisol Arvizu
January 06, 2020
Thank you, and a helpful experience. I appreciate the customer service. The last two visits for service has been with Marisol. I think she genuinely wants to satisfy customers. And to me that speaks v customer service. The last two visits for service has been with Marisol. I think she genuinely wants to satisfy customers. And to me that speaks volume of her. More
by SGRAY5
Employees Worked With
Marisol Arvizu
January 06, 2020
No-pressure Sales I had just totaled my car, so I was kind of forced to buy another car. (I was already familiar with this dealership, since I always had my Honda servi I had just totaled my car, so I was kind of forced to buy another car. (I was already familiar with this dealership, since I always had my Honda serviced here, and I’m always well taken care of.) I went in to just look at their used inventory, thinking I’ll just get something affordable for the time being. Acura had an end-of-year sales event that was almost too good to pass up. Almost. Helder was very patient and understanding of my situation. He didn’t pressure me to buy or lease at all. I had other commitments, so I had to leave. I ended up going back that night and got a car. I showed up right before closing, but Helder, the manager, and finance person all happily stayed. I couldn’t take the car home that night, so they kept it a few extra days until I could return. Great service and a kind attitude! More
by A. Fox
Employees Worked With
Helder Pereira, Sam Alroubai, Shaun Dortch
January 06, 2020
Mike and his service team are always great to work with. They are very good in explaining the work to be done and any issues that come up. They are very good in explaining the work to be done and any issues that come up. More
by KENNEDYPARRY
Employees Worked With
Michael Capas, Ashley Fritze, Marisol Arvizu
January 05, 2020
A1 Service at Acura of Pleasanton. Landon Bura provided excellence service. He was very informative answering all of our questions. Landon met my expectations on when the car would be Landon Bura provided excellence service. He was very informative answering all of our questions. Landon met my expectations on when the car would be ready. I recommend seeing Landon. More
by GWONG912
Employees Worked With
Landon Bura
January 05, 2020
Highly Recommend Acra of Pleasanton We had a wonderful experience buying our Acura. Everyone was very helpful and professional. Our sales person was especially nice and knowledgeable. W We had a wonderful experience buying our Acura. Everyone was very helpful and professional. Our sales person was especially nice and knowledgeable. We would definitely recommend. More
by zaromero3
Employees Worked With
Helder Pereira, Nicole Ludwig
January 05, 2020
Excellent Landon did a great job explaining all the details and was very friendly and helpful. A true asset to the dealership. He was very knowledgeable and w Landon did a great job explaining all the details and was very friendly and helpful. A true asset to the dealership. He was very knowledgeable and was willing to answer any questions. More
by KARENMCLELAND
Employees Worked With
Landon Bura
January 05, 2020
Best experience Marisol is Fantastic. Very good customer service, friendly. She took care of service required and also suggested what is needed for future appt. than Marisol is Fantastic. Very good customer service, friendly. She took care of service required and also suggested what is needed for future appt. thank you Marisol. More
by RAJVALLAB
Employees Worked With
Marisol Arvizu
January 04, 2020
Sales & Service Efficient and Comparable Vehicle prices are comparable with Bay Area dealers. Come prepared and sales will work with you. Fastest sales transaction. Service also provided quic Vehicle prices are comparable with Bay Area dealers. Come prepared and sales will work with you. Fastest sales transaction. Service also provided quick installation with accessories we purchased. Great communication and updates from Sales and Service. More
by D.RUVALCABA
Employees Worked With
Stephen Lao, Joshua Choy
