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Acura of Pleasanton
Pleasanton, CA
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,154 reviews
January 14, 2020
Excellent service and timely communication. Marisol was friendly and helpful with answering with all the service questions. The drop off and pick up was great with Lyft. friendly and helpful with answering with all the service questions. The drop off and pick up was great with Lyft. More
by raiyan81
Verified CustomerEmployees Worked With
Marisol Arvizu
January 14, 2020
Marisol was very friendly, caring of my time, explained in detail about the scheduled maintenance and recommendations. She answered all my questions and offered me to help me for future concerns. in detail about the scheduled maintenance and recommendations. She answered all my questions and offered me to help me for future concerns. More
by PRABODH RATHI
Employees Worked With
Marisol Arvizu
January 14, 2020
Super pleased with my service rep. Service rep was knowledgeable and makes the service experience wonderful and very detailed in explanation of service performed. Thank you! knowledgeable and makes the service experience wonderful and very detailed in explanation of service performed. Thank you! More
by E.SIMMONSMAIL@yahoo.com
Employees Worked With
Marisol Arvizu
January 13, 2020
I have purchased about 10 new cars in my lifetime ranging from Chevy to Ford, Nissan and ACURA and I must say the service I get from ACURA is so superior to anyone else. And it’s not just the friendly servi from Chevy to Ford, Nissan and ACURA and I must say the service I get from ACURA is so superior to anyone else. And it’s not just the friendly service but more important the attention to detail that make the difference More
by BARRYBRUCE2
Employees Worked With
Ashley Fritze
January 13, 2020
Acura of Pleasanton has always provided me excellent service through my service advisor Michael Capas. He is by far the best service advisor since I have gone there. service through my service advisor Michael Capas. He is by far the best service advisor since I have gone there. More
by ybrown3128
Employees Worked With
Michael Capas
January 13, 2020
Very professional, low pressure and stress. Made the whole process simple. Was surprised by the lack of inventory in used cars. Very straightforward on the financing side. whole process simple. Was surprised by the lack of inventory in used cars. Very straightforward on the financing side. More
by DINERMAND
Employees Worked With
Farooq Omar, Sam Alroubai, Shahab Alizadeh
January 12, 2020
Working with Victor B, Vanessa and Sam was the best experience! I wasn’t convinced that Acura was the brand I was looking for but the knowledge, professional demeanor and ability to explain the brand / experience! I wasn’t convinced that Acura was the brand I was looking for but the knowledge, professional demeanor and ability to explain the brand / finance and options to me made me WANT to come back to the dealership to work with Vanessa and Victor! They were outstanding and Sam took his time to go over all of the financial info. I would recommend this dealership and will promote it with all my friends, Family and coworkers! More
by Alanaconstable
Employees Worked With
Victor Banales, Sam Alroubai, Vanessa Strand, Mark McGowin
January 11, 2020
Friendly, very helpful and accommodating. Great service! As soon as I arrived I was taken care. All my questions were answered and the service was excellent. I am so happy I purchased my RDX from Pleasanton As soon as I arrived I was taken care. All my questions were answered and the service was excellent. I am so happy I purchased my RDX from Pleasanton Acura. More
by DOROTHY
Employees Worked With
Michael Capas
January 11, 2020
Michael was very helpful and did an awesome job. He explained everything well and had the car ready as promised. Overall experience was very good explained everything well and had the car ready as promised. Overall experience was very good More
by Raj
Employees Worked With
Michael Capas
January 11, 2020
Always do a great job and the customer service is superb!! We have been coming to Hendricks for years and won’t bring it anywhere else. Thanks Hendricks Acura superb!! We have been coming to Hendricks for years and won’t bring it anywhere else. Thanks Hendricks Acura More
by SHARONMCINTOSH
Employees Worked With
Michael Capas, Joshua Choy
