Acura of Pleasanton

Acura of Pleasanton responded

Congratulations Raj R. on your new Acura and thank you for sharing of your experience with teammates Shahab Alizadeh and I(gor Finkel while visiting our dealership. There are so many choices when it comes to brand or dealership to work with, not to mention who to feel confident with. We appreciate the opportunity to earn your business from start to finish. We are excited to be a part of your Acura MDX ownership journey so please feel free to let us know if there are any questions! We are here to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Ulysses so much for taking the time to let us know about your service visit our dealership. We know unexpected repairs can tarnish any Acura owner's confidence but we are very proud of all our teammates like Michael Capas in their commitment to ensuring we provide a proper Acura ownership experience. We are happy that our service team was able to address your vehicle's concern, saving further inconvenience and time. Should there ever be anything we can do to assist with your Acura TSX, please don't hesitate to let Michael or any of our teammates know what we can to do help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Ms. Corral, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you for your kind words and this wonderful review for teammate Michael Capas, our service team and dealership. When it comes to maintenance and repairs we know our guests have choices and options, it makes us happy to know that our dealership has been able to continue to earn both your business and confidence. (and provide a courtesy car wash!) We look forward to being a part of your Honda journey and to your next visit. Until then please feel free to let us know should there ever be anything we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Chetlanham for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammates Marisol, Michael and Nathan to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We are happy to hear that Nathan was able to help find your missing car key and save avoid any necessary expense to replace it. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Raiyan81 for sharing of your recent experience with teammate Marisol Arvizu during your service visit with our dealership. We appreciate allowing us the chance to provide the highest level of care for your Acura, while making the best use of your available time and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Prabodh R, we are so pleased you enjoyed your visit to Acura of Pleasanton! We appreciate allowing Marisol Arvizu and our service team to provide the highest level of care for your RDX SUV and for us to be a part of your Acura ownership. Your feedback means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Ms. Simmons for choosing our dealership and allowing us another opportunity to earn your business with your Acura. Having teammates like Marisol Arvizu that are passionate about customer service make all the difference and we appreciate your feedback. We appreciate allowing our dealership to earn your initial Acura purchase and thank you for sharing of your recent service visit. Please feel free to let Marisol or any of our teammates know if there is ever anything we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Mr Bruce, we are so pleased you enjoyed your recent visit to Acura of Pleasanton! We appreciate allowing teammate Ashley Fritze to provide the highest level of care for your Acura TLX and for us to be a part of your ownership journey. Choosing our dealership for your original delivery and service means so much to us and we're so happy to have earned it. Thank you again for taking the time to letting us know how we compare to your previous ownership experiences. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Y Brown, we're so glad that we were able to go above and beyond your expectations! Thank you for letting us know about your experience with Michael Capas while visiting our service department. We appreciate allowing us the opportunity to once again provide the highest level of care and to keep your Acura factory safe. Your feedback is valuable, and we are happy that we could be a part of your Acura journey since your original purchase! As your Acura RDX ownership partner, we are always committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Congratulations Mr Dinerman on your recent Acura purchase and thank you for sharing of your experience with teammates, Farooq, Shahab, and Sam while shopping at our dealership. We understand there are so many choices in the Bay Area, but are focused on providing our guest's with the highest possible shopping experience as well as committed to becoming your Acura ownership partner. We are always happy to hear from our guests and thank you so very much for your feedback here on DealerRater. Chances are Acura may not read about your positive experience with our dealership. We do ask our guests to keep a look out for an email from the factory in the next few weeks as they want to know how we did too! Should there ever be any questions about your Acura TLX, feel free to let us know what we can do to assist! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton