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Acura of Pleasanton
Pleasanton, CA
1,172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 05, 2020
Great Service Always have had great help from the service department over the many years that I've been going there. Service reps. Ashley and Marisol are super. Th Always have had great help from the service department over the many years that I've been going there. Service reps. Ashley and Marisol are super. They are friendly, knowledgeable, professional and easy to interact with. The actual technicians that work on the cars have all been very helpful when I have needed there expertise. A special shout-out to Carlos and Josh in helping me out recently. More
by Satisfied 01
Verified CustomerEmployees Worked With
Carlos, Robert Whitlow, Ashley Fritze, Marisol Arvizu, Joshua Choy
February 04, 2020
Ashley was really helpful. She explained in detail about the car at the end of the service. Everyone else involved were helpful too. I enjoyed the Lyft service a lot! the car at the end of the service. Everyone else involved were helpful too. I enjoyed the Lyft service a lot! More
by GILLS4
Employees Worked With
Ashley Fritze
February 04, 2020
It’s always pleasure being at Acura Pleasanton! They always treat us as a family. They always exceed our expectations. We have 2 other different cars brands and we feel the difference between Acura and always treat us as a family. They always exceed our expectations. We have 2 other different cars brands and we feel the difference between Acura and other dealers. Thank you to all who served us yesterday and made our experience exceptional: Michael Capas, Helder, Josh, Igor & Justin. More
by Amgad
Employees Worked With
Josh, Helder Pereira, Igor Finkel, Justin Hernandez, Michael Capas
February 04, 2020
As always a trip to the service department was a pleasure. Friendly and efficient service and all our needs were met. The process of the service was explained in great detail along with the future pleasure. Friendly and efficient service and all our needs were met. The process of the service was explained in great detail along with the future services that were needed on our vehicle. More
by VKIDAWSON
Employees Worked With
Michael Capas
February 04, 2020
Friendly and efficient service. Easy to get an appointment and quick turnaround on the service. I have taken all of my Acura cars here and will continue to do so. appointment and quick turnaround on the service. I have taken all of my Acura cars here and will continue to do so. More
by JUDY_KNIGHT
Employees Worked With
Joshua Choy
February 04, 2020
great customer focus and willingness to go extra mile. Had some issue with front passenger door and service advisor Marisol took initiative to identify the issue and also cleaned the door to prove the poi Had some issue with front passenger door and service advisor Marisol took initiative to identify the issue and also cleaned the door to prove the point. great job, Marisol! More
by PALURI
Employees Worked With
Marisol Arvizu
February 04, 2020
Greater by my Service Manager with a smile and cordial demeanor! I can always count on good service, clean waiting room with good coffee! Always a pleasure! demeanor! I can always count on good service, clean waiting room with good coffee! Always a pleasure! More
by Naplann
Employees Worked With
Marisol Arvizu
February 03, 2020
Shaun was to the point, considerate, knowledgeable and all around pleasant . I appreciated how quickly we were able to review my need and was out in a reasonable timeframe. all around pleasant . I appreciated how quickly we were able to review my need and was out in a reasonable timeframe. More
by RMANGLIN
Employees Worked With
Shaun Dortch
February 03, 2020
My wife’s and my best experience ever of buying a new car! We were just planning to be there to see what are new with the 2020 MDX but ended up buying a new MDX. Helder and Igor (the sale people) and Jus car! We were just planning to be there to see what are new with the 2020 MDX but ended up buying a new MDX. Helder and Igor (the sale people) and Justin (the finance manager) made us feel as ease, treated us like the MVPs, and the very good deal not only with the car but also the service package. VERY HAPPY with the car and the service at Acura of Pleasanton. More
by HCPHAN
Employees Worked With
Helder Pereira, Igor Finkel, Justin Hernandez
