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Acura of Pleasanton
Pleasanton, CA
1,181 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 07, 2020
Marisol was a pleasure to work with. She is honest and set the right expectations, and she also quick to remedied an unexpected problem at pickup. set the right expectations, and she also quick to remedied an unexpected problem at pickup. More
by KIMADRIAN
Verified CustomerEmployees Worked With
Gary Chan, Marisol Arvizu
February 06, 2020
Excellent attentiveness and service. Marisol was extremely helpful finding me a quiet place to work while my Acura was being serviced. The car is running great! extremely helpful finding me a quiet place to work while my Acura was being serviced. The car is running great! More
by ANDYMACLEE
Employees Worked With
Marisol Arvizu
February 06, 2020
Great experience as always with Shaun Dortch Easy to make my appt. online, got in quickly and Shaun Dortch took great care of me... as always! He is caring and explains things very well, etc. Easy to make my appt. online, got in quickly and Shaun Dortch took great care of me... as always! He is caring and explains things very well, etc. More
by avthq
Employees Worked With
Shaun Dortch
February 06, 2020
The entire process from phone call to service was quick and easy with courteous service. Landon stayed late so I could pick up my car a bit after hours. and easy with courteous service. Landon stayed late so I could pick up my car a bit after hours. More
by SRKOUNS
Employees Worked With
Landon Bura
February 06, 2020
Landon did a good job of informing and updating me on the service. The service was completed in a timely and professional way and I was satisfied with the result service. The service was completed in a timely and professional way and I was satisfied with the result More
by MKY368
Employees Worked With
Landon Bura
February 05, 2020
Marisol was great to work with. Very helpful and saw the issue through to the end. Thank you. She was great at keeping me informed with updates and status. issue through to the end. Thank you. She was great at keeping me informed with updates and status. More
by JONNYHI
Employees Worked With
Marisol Arvizu
February 05, 2020
Safety belt replacement on my Acura Two visits necessary, both handled by Marisol Arvizu. First, to find out what is wrong with my safety belt and order a part for replacement. Second, t Two visits necessary, both handled by Marisol Arvizu. First, to find out what is wrong with my safety belt and order a part for replacement. Second, to do certain repairs. Long wait but it was absolutely “must do” situation. More
by pmhajdukiewicz
Employees Worked With
Marisol Arvizu
February 05, 2020
Great Service Always have had great help from the service department over the many years that I've been going there. Service reps. Ashley and Marisol are super. Th Always have had great help from the service department over the many years that I've been going there. Service reps. Ashley and Marisol are super. They are friendly, knowledgeable, professional and easy to interact with. The actual technicians that work on the cars have all been very helpful when I have needed there expertise. A special shout-out to Carlos and Josh in helping me out recently. More
by Satisfied 01
Employees Worked With
Carlos, Robert Whitlow, Ashley Fritze, Marisol Arvizu, Joshua Choy
February 05, 2020
Ashley was a pleasure to work with. She was very good at keeping me up to date and up front with information. I would work with her again. Loved that my car was washed!! keeping me up to date and up front with information. I would work with her again. Loved that my car was washed!! More
by ELVDESIGN
Employees Worked With
Ashley Fritze
February 05, 2020
I got in service appointment within 3 days of calling. The agent(?) was on top of things., and Davon in parts was awesome. Also, they used Lyft to take me home & back which is great! I didnt have to The agent(?) was on top of things., and Davon in parts was awesome. Also, they used Lyft to take me home & back which is great! I didnt have to wait for a driver and didn't have to share a ride, thus no stops along the way. I was previously with Acura Los Gatos, but changed to Acura of Pleasanton and am glad I did. I like it that they make me feel like I'm important. 🙂 More
by Nutynan
Employees Worked With
Davon in parts was excellent., Joshua Choy
