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Acura of Pleasanton
Pleasanton, CA
1,185 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,185 reviews
February 15, 2020
Great communication. Up front with all costs. Easy transportation to my office and back to the dealership to pick up my vehicle when it was ready. Still waiting on a call from the dealership to repla transportation to my office and back to the dealership to pick up my vehicle when it was ready. Still waiting on a call from the dealership to replace a chrome trim piece on my front bumper. More
by dmj080
Verified CustomerEmployees Worked With
Shaun Dortch
February 15, 2020
Farooq was kind, personable, and overall great to work with. He answered all my questions and made me feel comfortable in the car buying process. He was informative without being pushy! Also I needed to with. He answered all my questions and made me feel comfortable in the car buying process. He was informative without being pushy! Also I needed to come back the a couple days later to fill out paper work and Xaviaer helped me sync my phone to my car when other people said they were too busy. He was also very easy going and kind More
by Tired Mommy
Employees Worked With
Farooq Omar, Sam Alroubai, Gabriel Gonzalez, Justin Hernandez, Xaviaer DuRousseau
February 14, 2020
Marisol awesome thank you 🙏 to her. Also wonderful treatment the night before when I had the car towed into Acura. I walked over to Lexus and Michael Sullivan got me a Lyft ride home. treatment the night before when I had the car towed into Acura. I walked over to Lexus and Michael Sullivan got me a Lyft ride home. More
by GRAZIANI314
Employees Worked With
Marisol Arvizu
February 14, 2020
I was so impressed with the professionalism and kindness of the staff. Marisol was great. I just came in for an oil change and felt like i was at a 5 star hotel. She took over and even gave me suggestion of the staff. Marisol was great. I just came in for an oil change and felt like i was at a 5 star hotel. She took over and even gave me suggestions on where to shop and eat down the street. It was really nice. I will be coming back for my MDX maintenance needs. Thank you. More
by sage3511
Employees Worked With
Marisol Arvizu
February 14, 2020
I have always been treated with great service. We’ll informed service personal. They are always ready to help with the right decisions on parts informed service personal. They are always ready to help with the right decisions on parts More
by TUNDRA-00
Employees Worked With
Landon Bura, Marisol Arvizu, Joshua Choy
February 14, 2020
Great experience. Shaun was friendly, knowledgeable, and kept me up to date on my car. I will definitely bring my car back for service in the future. kept me up to date on my car. I will definitely bring my car back for service in the future. More
by TERRENCEMULLINS32
Employees Worked With
Shaun Dortch
February 14, 2020
I’ve bought 3 Acura’s from this dealership and always had excellent service from the employees that work in the Service Department. They work hard to make sure your car is running correctly. excellent service from the employees that work in the Service Department. They work hard to make sure your car is running correctly. More
by DCYJ524
Employees Worked With
Landon Bura, Joshua Choy
February 12, 2020
I have had the pleasure of working with Landon Bora during my service visits. Talking to him has always been informative and courteous - learning about what type of service my car needs, short and long during my service visits. Talking to him has always been informative and courteous - learning about what type of service my car needs, short and long term must haves, calling me for updates , convenience of late pick up ...etc. I truly believe Landon exemplifies customer service excellence. Thanks Acura Pleasanton! More
by ELSAGAY63
Employees Worked With
Landon Bura
