Back

Acura of Pleasanton

Pleasanton, CA

5.0
1,172 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

Directions

By Type

Showing 1,172 reviews

February 14, 2020

I’ve bought 3 Acura’s from this dealership and always had excellent service from the employees that work in the Service Department. They work hard to make sure your car is running correctly. More

by DCYJ524
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Joshua Choy
Feb 18, 2020 -

Acura of Pleasanton responded

Thank you DCYJ524 for taking a moment to let us know how we did over the years with your three Acura vehicles. Our service team strives for 100% satisfaction, and it is great to hear you had such a positive experience with us. We appreciate allowing our teammates Landon Bura and Joshua Choy to be a part of your Acura vehicle ownership experiences. We understand that having a safe and reliable vehicle is very important to all our guests as it is to all of us. Should there ever be any inquiries, please feel free to let us know how we can help. We look forward to be of service to you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

February 14, 2020

Marisol awesome thank you 🙏 to her. Also wonderful treatment the night before when I had the car towed into Acura. I walked over to Lexus and Michael Sullivan got me a Lyft ride home. More

by GRAZIANI314
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Feb 14, 2020 -

Acura of Pleasanton responded

Hi Ms. Granziani, thank you for taking the time to leave a 5 star review for us at Acura of Pleasanton. We're happy we could meet your expectations! We appreciate sharing of your service experience with teammate Marisol Arvizu and Michael Sullivan at our sister dealership during your unplanned visit to our dealership. There are so many choices in the Bay Area and we appreciate allowing us to earn your business once again. We know unexpected repairs can be an overwhelming experience but we are committed to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we service, so please feel free to let us know if there are ever any questions about your ILX! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

February 14, 2020

I was so impressed with the professionalism and kindness of the staff. Marisol was great. I just came in for an oil change and felt like i was at a 5 star hotel. She took over and even gave me suggestion More

by sage3511
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Feb 14, 2020 -

Acura of Pleasanton responded

Hi sage3511, thank you for your kind review; we are happy to pass along your comments to the team here at Acura of Pleasanton! Thank you for sharing of your service experience with teammate Marisol Arvizu during your visit at our dealership. With so many service choices in the Bay Area we appreciate allowing our team to earn your business. We know having maintenance can feel like a time consuming experience but our goal to make it as pleasant and smooth as a 5 star hotel! We look forward to becoming your Acura ownership partner and stand behind every vehicle we service, so please feel free to let us know if there are ever any questions about your Acura MDX! We are always ready to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

February 14, 2020

Had a recall issue was taken in right away no problems the way it should be .Waited for repairs was finished sooner than I was quoted More

by NICKBASTOVAN
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Feb 18, 2020 -

Acura of Pleasanton responded

Hello Mr Bastovan we appreciate this high star rating and for allowing us to earn your business. Thank you for sharing of your experience with teammate Marisol Arvizu and our service department. As your ownership partner, keeping your Acura TL safe and our highest priority. Please feel free to let us know should there is ever anything else we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

February 14, 2020

I have always been treated with great service. We’ll informed service personal. They are always ready to help with the right decisions on parts More

by TUNDRA-00
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Marisol Arvizu, Joshua Choy
Feb 14, 2020 -

Acura of Pleasanton responded

Thank you Ms Rosas for choosing our dealership and allowing us once again the opportunity to earn your business with your Acura. We appreciate your feedback and sharing of your recent experience with our service department. We are always looking for ways to improve our guest experience and having the right teammates like, Joshua Choy, Landon Bura and Marisol Arvizu make all the difference. Please feel free to let us know if there is ever anything we can do to help with your SUV. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

February 13, 2020

I had the pleasure of working with Ashley!! What an amazing young lady. She made sure everything was completed and washed my car inside/out More

by DARSTAHR
Recommend Dealer
Yes
Employees Worked With
Ashley Fritze
Feb 17, 2020 -

Acura of Pleasanton responded

Darstahr, we're so glad that we were able to go above and beyond your expectations! Thank you for your kind review; we are happy to pass along your comments to the team here at Acura of Pleasanton! Thank you for choosing our dealership and allowing us the opportunity to earn your business. Your feedback is valuable and we appreciate allowing teammate Ashley Fritze be a part of your Acura journey. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

February 12, 2020

I have had the pleasure of working with Landon Bora during my service visits. Talking to him has always been informative and courteous - learning about what type of service my car needs, short and long More

by ELSAGAY63
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Feb 12, 2020 -

Acura of Pleasanton responded

Hi Elsagay, thank you for taking the time to leave a review for us here at Acura of Pleasanton. We're happy we could meet your expectations! We appreciate sharing of your service experience with teammate Landon Bura during your visit at our dealership. With so many choices in the market we appreciate allowing us to earn your business. We know maintenance or unexpected repairs can be an overwhelming or time consuming experience but teammates like Landon is focused to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we service, so please feel free to let us know if there are ever any questions. We are always ready to assist! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

February 12, 2020

This is the second vehicle we have purchased at the dealership, and beyond pleased with the service. Both Peter Han, Sales Mgr and Sam in Finance were friendly, professional and a pleasure to work with More

by DORTCHY64
Recommend Dealer
Yes
Employees Worked With
Sam (Finance Dept), Peter Han
Feb 12, 2020 -

Acura of Pleasanton responded

Congratulations Ms Dortch on your recent purchase and thank you for sharing of your experience with teammates Peter Han and Sam Alroubai while shopping with our dealership. With so many choices in the market we appreciate allowing us to earn your business once again. As your vehicle ownership partner, we stand behind every one we deliver, so please feel free to let us know if there are ever any questions about your 370z! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

February 11, 2020

I had an amazing experience with all members of the staff! They were all friendly, flexible and professional, and truly had my best interest in mind. I was able to find the exact car that was right for More

by JHOLBROOK5003
Recommend Dealer
Yes
Employees Worked With
Joshua Alavazo *****, Sam Alroubai, Peter Han, Justin Hernandez
Feb 11, 2020 -

Acura of Pleasanton responded

Congratulations J Holbrook on your recent vehicle purchase and thank you for sharing of your experience with teammates Joshua Alavazo, Justin Hernandez, Peter Han and Sam Alroubai during your visit at our dealership. There are so many choices out there in the market we appreciate allowing our team to earn your business. We know shopping for a car can be an overwhelming and dare we say, impersonal experience but we have made it our commitment to make shopping as pleasant and simple as possible. As your vehicle ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions. We are always ready to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

February 11, 2020

Quick and friendly service! Really appreciate the ease of getting an appointment on short notice. My appointment started on time which is helpful when I step away from the office to get this done locally. More

by MRSVSDOESCHOT
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
Feb 11, 2020 -

Acura of Pleasanton responded

Thank you Mrs. Doeschot for sharing of your experience during your service visit to our dealership. We appreciate your feedback and allowing teammate Shaun Dortch to be a part of your Acura MDX ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

...
34
...