Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Pleasanton
Pleasanton, CA
1,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,166 reviews
February 12, 2020
I have had the pleasure of working with Landon Bora during my service visits. Talking to him has always been informative and courteous - learning about what type of service my car needs, short and long during my service visits. Talking to him has always been informative and courteous - learning about what type of service my car needs, short and long term must haves, calling me for updates , convenience of late pick up ...etc. I truly believe Landon exemplifies customer service excellence. Thanks Acura Pleasanton! More
by ELSAGAY63
Verified CustomerEmployees Worked With
Landon Bura
February 12, 2020
This is the second vehicle we have purchased at the dealership, and beyond pleased with the service. Both Peter Han, Sales Mgr and Sam in Finance were friendly, professional and a pleasure to work with dealership, and beyond pleased with the service. Both Peter Han, Sales Mgr and Sam in Finance were friendly, professional and a pleasure to work with. More
by DORTCHY64
Employees Worked With
Sam (Finance Dept), Peter Han
February 11, 2020
Always a great experience. Staff is very courteous and experienced. Their waiting lounge is always stocked with complimentary beverages and snacks, so my kids feel comfortable waiting along with me 😁 experienced. Their waiting lounge is always stocked with complimentary beverages and snacks, so my kids feel comfortable waiting along with me 😁 More
by Geeta
Employees Worked With
Gary Chan, Landon Bura, Marisol Arvizu
February 11, 2020
I had an amazing experience with all members of the staff! They were all friendly, flexible and professional, and truly had my best interest in mind. I was able to find the exact car that was right for staff! They were all friendly, flexible and professional, and truly had my best interest in mind. I was able to find the exact car that was right for me and got a great deal. More
by JHOLBROOK5003
Employees Worked With
Joshua Alavazo *****, Sam Alroubai, Peter Han, Justin Hernandez
February 11, 2020
Quick and friendly service! Really appreciate the ease of getting an appointment on short notice. My appointment started on time which is helpful when I step away from the office to get this done locally. of getting an appointment on short notice. My appointment started on time which is helpful when I step away from the office to get this done locally. Thank you. More
by MRSVSDOESCHOT
Employees Worked With
Shaun Dortch
February 11, 2020
For today’s service I worked with Michael. Michael C. was very knowledgeable and professional. My MDX had battery discharged issue and he was able to fix it. He explained everything in full detail. He even w very knowledgeable and professional. My MDX had battery discharged issue and he was able to fix it. He explained everything in full detail. He even went above and beyond by arranging a loaner car for me. Car wash was a plus. Excellent staff and service!!! More
by Ekta
Employees Worked With
Michael Capas, Ashley Fritze, Landon Bura
February 10, 2020
Everyone was very nice and willing to go out of there way to answer the questions I had. Sahab showed me as any cars as I wanted and seemed very knowledgeable about all the used cars , not just Acura. Even t to answer the questions I had. Sahab showed me as any cars as I wanted and seemed very knowledgeable about all the used cars , not just Acura. Even though I purchased the 2015 TLX. I never felt pressured and the sales process was painless. More
by GUARDANAPO
Employees Worked With
Igor Finkel, Shahab Alizadeh
February 08, 2020
Smooth Oil Change I took my car in for an oil change and a checkup. I was able to set up an appointment within a few days of calling. The waiting room had water, coffee I took my car in for an oil change and a checkup. I was able to set up an appointment within a few days of calling. The waiting room had water, coffee, some snacks, and free WiFi. As a bonus, my car was also washed when I picked her up. More
by Simon
Employees Worked With
Shaun Dortch
February 08, 2020
My sales agent handled everything in a very timely manner very well organized. They had the car ready and washed by the time I was done doing the DMV work. very well organized. They had the car ready and washed by the time I was done doing the DMV work. More
by H2OWADO49
Employees Worked With
Helder Pereira
February 07, 2020
Great and Efficient The entire process to purchase a new vehicle was quick and relaxed. A few email exchanges to set up appointment to driving away in a new car was abou The entire process to purchase a new vehicle was quick and relaxed. A few email exchanges to set up appointment to driving away in a new car was about 3 hours. Make sure you get a quote in the email though. More
by EOY99
Employees Worked With
Stephen Lao, Justin Hernandez
