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Acura of Pleasanton
Pleasanton, CA
1,172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,172 reviews
February 21, 2020
I made appointment for an oil change at 12:20. I asked that my car be ready by 3:00 pm. My car was ready shortly after 3:00 pm. Service was great. Rob Jonas listened to my concerns. He was very friendly a that my car be ready by 3:00 pm. My car was ready shortly after 3:00 pm. Service was great. Rob Jonas listened to my concerns. He was very friendly and seemed conscientious about doing a good job. When he didn’t know the answer to a question he went to his manager for help. More
by AJNLINDA99
Verified CustomerEmployees Worked With
Rob Jonas- 5 stars
February 21, 2020
Spectacular service. They made sure all my needs were met and they did it In a timely manner. I would recommend this dealership to anybody. and they did it In a timely manner. I would recommend this dealership to anybody. More
by Robjj44
Employees Worked With
Farooq Omar, Igor Finkel, Gabriel Gonzalez, Peter Han, Justin Hernandez
February 20, 2020
I found a real deal at Acura of Pleasanton.I had a I found a real deal at Acura of Pleasanton. I had a smooth transaction and first time no pressure dealing with the Sales and no stress in the dealers I found a real deal at Acura of Pleasanton. I had a smooth transaction and first time no pressure dealing with the Sales and no stress in the dealership. Go look for Victor Banales for help or assistance......... Or just a good deal. More
by Lhitz4Keeps
Employees Worked With
Victor Banales
February 20, 2020
Shaun is very helpful and knowledgeable. I can always count on him to take care of my car. He is an asset to your dealership’s service department. count on him to take care of my car. He is an asset to your dealership’s service department. More
by Willy Chan
Employees Worked With
Igor Finkel, Gary Chan, Marisol Arvizu, Shaun Dortch, Joshua Choy
February 19, 2020
It was so easy to schedule the recall work. Person who checked me in was very helpful and friendly. Acura taking care of dropping and picking you up was perfect. checked me in was very helpful and friendly. Acura taking care of dropping and picking you up was perfect. More
by rmojsantos
Employees Worked With
Marisol Arvizu
February 19, 2020
It’s a pleasant experience shopping for a used car, glad we found a preowned certified vehicle at a good price, initial service issues were also addressed promptly. we found a preowned certified vehicle at a good price, initial service issues were also addressed promptly. More
by praveen
Employees Worked With
Gabriel Gonzalez, Andy Johnson, Shahab Alizadeh, Joshua Choy
February 19, 2020
The service I receive at Acura of Pleasanton is always top notch. The estimates are always clear. My needs and requests are always accommodated, and the communication is great. top notch. The estimates are always clear. My needs and requests are always accommodated, and the communication is great. More
by AMOORE273
Employees Worked With
Shaun Dortch
February 19, 2020
Good experience Was on a tight schedule. They got me in and out when they said they would and even managed to wash and vacuum the car too! Was on a tight schedule. They got me in and out when they said they would and even managed to wash and vacuum the car too! More
by JWRSCOT
Employees Worked With
Ashley Fritze
February 18, 2020
Ashley was very helpful. She took the time to explain everything and make me comfortable about the choices made. Great work! Thank you very much Ashley! everything and make me comfortable about the choices made. Great work! Thank you very much Ashley! More
by Kripa
Employees Worked With
Ashley Fritze
February 18, 2020
Great customer service! Had a great experience compared to concord Acura. Fast service and manager is great. Got my PCM reprogrammed for my RSX Type S to concord Acura. Fast service and manager is great. Got my PCM reprogrammed for my RSX Type S More
by Josh Orbeta
Employees Worked With
Landon Bura
