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Acura of Pleasanton
Pleasanton, CA
1,172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,172 reviews
February 25, 2020
Joshua and the entire team there were very professional and informative. We had a great experience while there to purchased our car. Josh took time to show my husband all the bells and whistles on the M and informative. We had a great experience while there to purchased our car. Josh took time to show my husband all the bells and whistles on the MDX during our test drive. He left a great impression when we left that we wanted him to close on the car we bought a week later. More
by dorian010
Verified CustomerEmployees Worked With
Joshua Alavazo
February 23, 2020
Robert, Igor and Sam were all great! The experience was fast and easy! Each personas informative and genuinely interested in what was important to us! Much appreciated! fast and easy! Each personas informative and genuinely interested in what was important to us! Much appreciated! More
by RENEEHENSON1
Employees Worked With
Sam Alroubai, Igor Finkel, Robert Whitlow
February 22, 2020
Quick and easy. Good service. I trust this place and have been going since I purchased my car from Acura. I will continue to bring my car here been going since I purchased my car from Acura. I will continue to bring my car here More
by FESQUIVIAS76
Employees Worked With
Marisol Arvizu, Joshua Choy
February 22, 2020
Always excellent service. Ashley was very professional. I was also give a free car wash as it took longer to service my car. Ashley gave that service as a thank you for my patience and understanding. I was also give a free car wash as it took longer to service my car. Ashley gave that service as a thank you for my patience and understanding. More
by LILREDGRAM
Employees Worked With
Ashley Fritze
February 22, 2020
The estimated time for completion was no where near the time it took. I would not have waited had I known it would take so long Other than that, I appreciate the waiting area provided. Landon was friend time it took. I would not have waited had I known it would take so long Other than that, I appreciate the waiting area provided. Landon was friendly, efficient and knowledgeable More
by UNDISCLOSEDEMAIL
Employees Worked With
Landon Bura
February 22, 2020
Great service. Waiting room clean. Arrive was quick. Ashley kept me informed of the progress of my service. She checked for any recalls. I liked the coffee maker in the waiting room. Ashley kept me informed of the progress of my service. She checked for any recalls. I liked the coffee maker in the waiting room. More
by HEARTSONG842
Employees Worked With
Ashley Fritze
February 21, 2020
Meet and greet very friendly. 3 hrs for 1.5 hr air bag Meet and greet very friendly. 3 hrs for 1.5 hr air bag recall not great, Failed to report recent accelerated fluid leaks of coolant and oil. Vehicle Meet and greet very friendly. 3 hrs for 1.5 hr air bag recall not great, Failed to report recent accelerated fluid leaks of coolant and oil. Vehicle overheated on the way home. I was aware of developing issues, but not aware of the extent that existed. Report showed fluids ok. Investigate what happened...delay may be related to issues and uncertainty as to what to do.....shouldn't have sent me out unaware. Root cause analysis recommended. More
by CGRABER1
Employees Worked With
Mechanic Work, Michael Capas
February 21, 2020
The experiences I’ve had here at the Pleasanton Acura have all been stellar. They are very friendly even when I drop my car off and I look like a hag. I enjoyed the complimentary car wash after my oil c have all been stellar. They are very friendly even when I drop my car off and I look like a hag. I enjoyed the complimentary car wash after my oil change as well! More
by Imhair4you
Employees Worked With
Joshua Choy
February 21, 2020
Had an airbag recall and some other work done and received excellent service as always. I bought my Acura here and when it’s time to buy another one I wouldn’t go anywhere else. Thank you! received excellent service as always. I bought my Acura here and when it’s time to buy another one I wouldn’t go anywhere else. Thank you! More
by SUSIEVICTORIA
Employees Worked With
Shaun Dortch
February 21, 2020
Everyone was great and very helpful from sales to service to parts. Thank you Vanessa and Helier for driving out to come get a signature and picking up the car title. to parts. Thank you Vanessa and Helier for driving out to come get a signature and picking up the car title. More
by REGINAPANI
Employees Worked With
Helder Pereira, Vanessa Strand, Shaun Dortch, Mitchell Cash
