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Acura of Pleasanton
Pleasanton, CA
1,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,166 reviews
February 21, 2020
The experiences I’ve had here at the Pleasanton Acura have all been stellar. They are very friendly even when I drop my car off and I look like a hag. I enjoyed the complimentary car wash after my oil c have all been stellar. They are very friendly even when I drop my car off and I look like a hag. I enjoyed the complimentary car wash after my oil change as well! More
by Imhair4you
Verified CustomerEmployees Worked With
Joshua Choy
February 21, 2020
Had an airbag recall and some other work done and received excellent service as always. I bought my Acura here and when it’s time to buy another one I wouldn’t go anywhere else. Thank you! received excellent service as always. I bought my Acura here and when it’s time to buy another one I wouldn’t go anywhere else. Thank you! More
by SUSIEVICTORIA
Employees Worked With
Shaun Dortch
February 21, 2020
Everyone was great and very helpful from sales to service to parts. Thank you Vanessa and Helier for driving out to come get a signature and picking up the car title. to parts. Thank you Vanessa and Helier for driving out to come get a signature and picking up the car title. More
by REGINAPANI
Employees Worked With
Helder Pereira, Vanessa Strand, Shaun Dortch, Mitchell Cash
February 21, 2020
I made appointment for an oil change at 12:20. I asked that my car be ready by 3:00 pm. My car was ready shortly after 3:00 pm. Service was great. Rob Jonas listened to my concerns. He was very friendly a that my car be ready by 3:00 pm. My car was ready shortly after 3:00 pm. Service was great. Rob Jonas listened to my concerns. He was very friendly and seemed conscientious about doing a good job. When he didn’t know the answer to a question he went to his manager for help. More
by AJNLINDA99
Employees Worked With
Rob Jonas- 5 stars
February 21, 2020
Meet and greet very friendly. 3 hrs for 1.5 hr air bag Meet and greet very friendly. 3 hrs for 1.5 hr air bag recall not great, Failed to report recent accelerated fluid leaks of coolant and oil. Vehicle Meet and greet very friendly. 3 hrs for 1.5 hr air bag recall not great, Failed to report recent accelerated fluid leaks of coolant and oil. Vehicle overheated on the way home. I was aware of developing issues, but not aware of the extent that existed. Report showed fluids ok. Investigate what happened...delay may be related to issues and uncertainty as to what to do.....shouldn't have sent me out unaware. Root cause analysis recommended. More
by CGRABER1
Employees Worked With
Mechanic Work, Michael Capas
February 21, 2020
Spectacular service. They made sure all my needs were met and they did it In a timely manner. I would recommend this dealership to anybody. and they did it In a timely manner. I would recommend this dealership to anybody. More
by Robjj44
Employees Worked With
Farooq Omar, Igor Finkel, Gabriel Gonzalez, Peter Han, Justin Hernandez
February 20, 2020
I found a real deal at Acura of Pleasanton.I had a I found a real deal at Acura of Pleasanton. I had a smooth transaction and first time no pressure dealing with the Sales and no stress in the dealers I found a real deal at Acura of Pleasanton. I had a smooth transaction and first time no pressure dealing with the Sales and no stress in the dealership. Go look for Victor Banales for help or assistance......... Or just a good deal. More
by Lhitz4Keeps
Employees Worked With
Victor Banales
February 20, 2020
Shaun is very helpful and knowledgeable. I can always count on him to take care of my car. He is an asset to your dealership’s service department. count on him to take care of my car. He is an asset to your dealership’s service department. More
by Willy Chan
Employees Worked With
Igor Finkel, Gary Chan, Marisol Arvizu, Shaun Dortch, Joshua Choy
February 19, 2020
The service I receive at Acura of Pleasanton is always top notch. The estimates are always clear. My needs and requests are always accommodated, and the communication is great. top notch. The estimates are always clear. My needs and requests are always accommodated, and the communication is great. More
by AMOORE273
Employees Worked With
Shaun Dortch
February 19, 2020
Good experience Was on a tight schedule. They got me in and out when they said they would and even managed to wash and vacuum the car too! Was on a tight schedule. They got me in and out when they said they would and even managed to wash and vacuum the car too! More
by JWRSCOT
Employees Worked With
Ashley Fritze
