Acura of Pleasanton

Great service people very helpful. . The service rep was very good at her job. She knows what she is doing for the the customers. . The service rep was very good at her job. She knows what she is doing for the the customers. More

Acura of Pleasanton is a very friendly environment. The sale agent was very transparent. No pressure no gimmick... they answer all the questions I had, with respect. I will recommend and of my loved on The sale agent was very transparent. No pressure no gimmick... they answer all the questions I had, with respect. I will recommend and of my loved ones who would like to purchase a vehicle. Thank you very much, Acura of Pleasanton. More

While service in the past was excellent, in the past two years my service experiences have been mixed. For example, in the past they would wash my car after a major service even though I have a bicycle rack years my service experiences have been mixed. For example, in the past they would wash my car after a major service even though I have a bicycle rack mounted at the back. The time before last, they said the bike rack on the back of the year prevented them from washing the car. Then, the service after that, they washed the car just fine. After my service this week, they once again told me that the bike rack prevented them from washing the car. Also, their prices for parts are, on average, 40-50% higher than OEM Acura parts available online. My overall impression of their service quality is now...inconsistent. More

I had excellent service at the Acura Dealership in Pleasonton! My car was inspected and is all maintenance was done! Pleasonton! My car was inspected and is all maintenance was done! More

This was my second Acura purchase with Victor B. , both sales went smooth with no pushy or aggressive tactics. If and when we go for a third Acura I’ll definitely goto this dealership. , both sales went smooth with no pushy or aggressive tactics. If and when we go for a third Acura I’ll definitely goto this dealership. More

Clean and pleasant atmosphere. They also quickly do wonderful work. I will be returning to this location. They also quickly do wonderful work. I will be returning to this location. More

Jerry Burris was absolutely amazing to work with. He was very attentive and patient in our car buying process❤️❤️ He was very attentive and patient in our car buying process❤️❤️ More

Great experience. Shopped on line and Jerry Burris reached out to me to set-up a time to come in and test drive the car I had in mind. Did not try and up-sell me as the one I looked at had everything reached out to me to set-up a time to come in and test drive the car I had in mind. Did not try and up-sell me as the one I looked at had everything I needed. Jerry made the whole process as painless as buying and financing a car can be. While I was signing the balance of the paperwork, he had the car ready for me to go. He is my point of contact for future service and will use him again. More

Absolutely love my new RDX. Jerry Burris was great to work with. He answered all of our questions and made The whole process fast and easy. Start to finish we were out of there within 90 minutes. Jerry work with. He answered all of our questions and made The whole process fast and easy. Start to finish we were out of there within 90 minutes. Jerry was super friendly and Did not try to upsell or try to get us to go to something even more expensive . The entire staff at the dealership was friendly and helpful. Will definitely be back again. My first 5 star rating of a dealership! More

Finally, a Dealership with INTEGRITY! These guys were no pressure, straight forward, honest and a pleasure to do business with. I was in the market for a used car and they had a VW TDI wagon that met my nee pressure, straight forward, honest and a pleasure to do business with. I was in the market for a used car and they had a VW TDI wagon that met my needs. I tried to negotiate on price, it's a car dealership after all and was a bit more than I wanted to spend, but they held their ground and rightly so because frankly, they had it priced correctly from the get go. I got an awesome car, they had serviced and prepped it to the max and delivered it! Very Happy all the way around. These guys set the standard of how car dealerships should operate! More