Acura of Pleasanton

The service advisor, Edward, did an excellent job understanding the issue I was describing and writing up the problem for the technician to research. Service was excellent and communication was outs understanding the issue I was describing and writing up the problem for the technician to research. Service was excellent and communication was outstanding. I like the ability to text the service advisor, and the provided link in the message to contact the service advisor directly by phone. More

Great service experience from start to finish. Work done more quickly than expected. Thank you! Work done more quickly than expected. Thank you! More

I’ve been a customer here since 2006. However for the last two years have had the best experience with the service dept. They are friendly, quick and efficient. However for the last two years have had the best experience with the service dept. They are friendly, quick and efficient. More

The staff is friendly and helpful. They know how to treat a customer. Thank you They know how to treat a customer. Thank you More

Scheduling service has always been easy and work excellent, advisors were excellent and professional and my car was returned to me in a timely manner excellent, advisors were excellent and professional and my car was returned to me in a timely manner More

Excellent service. I got a video review of the inside of my engine. I was told what was inspected every step of the way. I got a Lyft ride to my house while they worked I got a video review of the inside of my engine. I was told what was inspected every step of the way. I got a Lyft ride to my house while they worked on my car and back to the dealer. They even washed my car. I’ll never go anywhere else for service. More

I bought my RDX here back in 2020 and had a great experience then. Only recently started having issues with my car. I made an appointment online and when i got there, Landon Bura approached me right experience then. Only recently started having issues with my car. I made an appointment online and when i got there, Landon Bura approached me right away and listened to my concerns. He was nice and explained everything well for someone like me who doesn't know much about cars. He updated me whenever he can. He was super helpful and made me comfortable enough to ask him any questions. He had a positive vibe all throughout and was not pushy at all. I also want to mention Jimmy, who took videos while inspecting my car, he did great as well! Thank you both! More

Car service & rep Marisol are the best. She goes out of her way to make you feel welcome. She goes out of her way to make you feel welcome. More

We actually were not planning on purchasing a car the day we bought our Acura, but the Acura team and our sales lead (Farooq) put together such a compelling and attractive offer that we decided to buy that d we bought our Acura, but the Acura team and our sales lead (Farooq) put together such a compelling and attractive offer that we decided to buy that day! More

They had the best customer service helped me get a new integra , it was a quick and easy process thanks to Zack & tamanna integra , it was a quick and easy process thanks to Zack & tamanna More