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Acura of Pleasanton

Pleasanton, CA

4.9
1,166 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,166 reviews

August 15, 2022

This was my second Acura purchase with Victor B. , both sales went smooth with no pushy or aggressive tactics. If and when we go for a third Acura I’ll definitely goto this dealership. More

by Waltdiaz77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Banales
Aug 18, 2022 -

Acura of Pleasanton responded

Congratulations Waltdiaz77 on your second Acura and thank you for sharing of your experience with teammate Victor while visiting our dealership. We are excited to be a part of your Acura ownership so please feel free to let us know if there are any questions about your new Acura! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

June 20, 2022

Clean and pleasant atmosphere. They also quickly do wonderful work. I will be returning to this location. More

by DKDBELLINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Fritze, Shaun Dortch
Jun 22, 2022 -

Acura of Pleasanton responded

Hi DKDBELLINO, thank you for taking the time to leave a review for us at Acura of Pleasanton. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do! Regards, Your Team @ Hendrick Acura of Pleasanton

April 23, 2022

Jerry Burris was absolutely amazing to work with. He was very attentive and patient in our car buying process❤️❤️ More

by ocrothschild
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry burris
Apr 26, 2022 -

Acura of Pleasanton responded

Thank you ocrothschild for sharing of your experience with our teammate Jerry and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Regards, Your Team @ Hendrick Acura of Pleasanton

November 08, 2021

Great experience. Shopped on line and Jerry Burris reached out to me to set-up a time to come in and test drive the car I had in mind. Did not try and up-sell me as the one I looked at had everything More

by Texan Hoss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Burris
Nov 09, 2021 -

Acura of Pleasanton responded

Congratulations Texan on your new vehicle purchase and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammate Jerry to earn your business. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Acura of Pleasanton

November 08, 2021

Absolutely love my new RDX. Jerry Burris was great to work with. He answered all of our questions and made The whole process fast and easy. Start to finish we were out of there within 90 minutes. Jerry More

by smith2772
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Burris
Nov 10, 2021 -

Acura of Pleasanton responded

Congratulations smith2772 on your new Acura RDX purchase and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammate Jerry to earn your business and be a part of your Acura ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Acura of Pleasanton

September 15, 2021

Finally, a Dealership with INTEGRITY! These guys were no pressure, straight forward, honest and a pleasure to do business with. I was in the market for a used car and they had a VW TDI wagon that met my nee More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farooq Omar, Igor Finkel
Sep 17, 2021 -

Acura of Pleasanton responded

Congratulations Mark on your VW TDI Wagon and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammate, Farooq and Igor to earn your business and be a part of your ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Acura of Pleasanton

October 30, 2020

Excellent experience with Helder our salesman, he went above and beyond to help correct the minor flaws in the purchase of an Acura MDX Certified Vehicle. More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helder Pereira, Stephen Lao, Sam Alroubai
Nov 05, 2020 -

Acura of Pleasanton responded

Congratulations Christine on your CPO Acura MDX purchase and thank you very much for sharing of your experience with teammates Helder Pereira, Stephen Lao and Sam Alroubai while shopping at our dealership. We know our guests have choices when it comes to which dealership and appreciate the opportunity to earn your business. As your ownership partner we stand behind every Acura we deliver, so please always feel free to let us know if there are any questions about your new MDX SUV! Thank you, Your Team @ Hendrick Acura of Pleasanton

September 16, 2020

Very professional. They gave me a very competitive price without any hassles. The paperwork was processed quickly and accurately. Overall, it was a great experience. More

by rshinn24
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Flores, Peter Han
Sep 16, 2020 -

Acura of Pleasanton responded

Hello Richard Shinn, we're glad you had such a wonderful experience with us! Shopping pre-owned vehicle is an important life event and we appreciate allowing teammates Peter Han and Chris Flores the opportunity to be a part of yours. Your review means so much to us and we're so happy to have earned it. Congratulations on your Acura MDX purchase and thank you again for taking the time to let the world know about your positive experience. Please don't hesitate to reach out if there's anything additional we can do to help. Thank you, Your Team @ Hendrick Acura of Pleasanton

July 23, 2020

I had a very pleasant experience while purchasing my pre-owned MDX from Acura of Pleasanton in June. Shahab Alizadeh was very accommodating and professional. At no point did I feel any pressure from hi More

by yoeun
Recommend Dealer
Yes
Employees Worked With
Peter Han, Justin Hernandez, Shahab Alizadeh
Jul 23, 2020 -

Acura of Pleasanton responded

Congratulations Yoeun Y on your recent MDX SUV purchase and thank you for sharing of your experience with teammates Shahab Alizadeh and Justin Hernandez during your shopping visit at our dealership. There are so many choices in the market we appreciate allowing our team to earn your business. We know shopping for an Acura can be an overwhelming experience but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your MDX SUV! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

May 24, 2020

Great Experience, as usual I have bought several cars from Acura of Pleasanton over the years. This purchase stands out as the best experience of the bunch. Shahab was terrific. More

by Dick H.
Recommend Dealer
Yes
Employees Worked With
Justin Hernandez, Shahab Alizadeh
May 26, 2020 -

Acura of Pleasanton responded

Congratulations Mr. H on your recent Acura SUV purchase and thank you for sharing of your experience with teammates Shahab Alizadeh and Justin Hernandez during your visit at our dealership. There are so many choices in the Bay Area we appreciate allowing our team to earn your business once again. We know shopping for a car these days can be an non-personal experience but it is our goal to make it as pleasant and simple as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your MDX! We are always ready to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

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