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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
5.0
1,180 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,180 reviews

November 16, 2022

Great inspection videos and recommendations along with great service and client focus. Marisol is terrific and I love how she takes care of me. More

by climrush
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Nov 17, 2022 -

Acura of Pleasanton responded

Climrush, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Pleasanton and with Marisol. Please let us know how we can assist in the future.

November 05, 2022

Helder was quick to respond and answer all my questions. Went out of his way to make me happy. More

by Jim
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Helder Pereira
Report | Print
Nov 09, 2022 -

Acura of Pleasanton responded

Hi Jim, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

November 04, 2022

All communications and processes on purchase and service are smooth and pleasant. They still provide free car wash (Audi already discontinued that) More

by MdxSR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Moore
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Nov 09, 2022 -

Acura of Pleasanton responded

We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Acura of Pleasanton

November 02, 2022

Treated us respectfully, even though we are infrequent customers. We brought in a 34 year-old Legend, and they searched around for parts. More

by gordonmatsumoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Mejia, Joshua Alavazo
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Nov 07, 2022 -

Acura of Pleasanton responded

Thank you Gordon for sharing your recent experience with our teammates Joshua and Art during your visit with our dealership. We appreciate allowing our team the chance to provide the service for both you and your Acura Legend. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

October 31, 2022

I was met by the service agent promptly at my appointed time who was courteous and explained everything I needed to know. The service was completed before the estimated time and once again summarized. More

by ggsanramon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
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Nov 02, 2022 -

Acura of Pleasanton responded

Thank you ggsanramon for sharing of your experience with Edward and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

October 28, 2022

Great service but high prices blah blah blah blah blah blah blah blah and blah More

by langbaum
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Oct 31, 2022 -

Acura of Pleasanton responded

Hi Langbaum, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2022

Their efficiency is excellent from reservation point to pickup after service. I appreciate the complimentary shuttle service. Edward, the service consultant was congenial and answered all my questions. I’ More

by Mapanacci44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
Report | Print
Oct 31, 2022 -

Acura of Pleasanton responded

Mapanacci44, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

October 20, 2022

I have been using Hendrix Acura of Pleasanton for 7 years now and have to complement them again for making my service appointment yesterday so easy. Edward was a whiz in getting my MDX serviced in record ti More

by PaulEugene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
Report | Print
Oct 26, 2022 -

Acura of Pleasanton responded

Hi Paul Eugene, we are so pleased you enjoyed your visit to Acura of Pleasanton! We appreciate allowing Edward and our Service team to provide the highest level of care for your Acura MDX and for us to be a part of your Acura ownership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

October 20, 2022

Excellent & friendly tech communicator. I was in there very early & turnaround time given was amazing ! More

by ALPHANGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Whitlow, Landon Bura, Joey Aria
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Oct 20, 2022 -

ALPHANGF responded

Mr. Robert whitlow & his teammates are professional, socially friendly & make an “awesome team!”

Oct 21, 2022 -

Acura of Pleasanton responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Pleasanton. Thank you for your recent review of Robert and the team!!

October 18, 2022

Victor is a nice and professional sales, he provided me a good service, highly recommended!! More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Oct 21, 2022 -

Acura of Pleasanton responded

Ray, we really appreciate your feedback and are very happy that Victor provided you with such a positive experience! Please let us know how we can assist in the future. Have a great day!

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