Acura of Pleasanton

I was met by the service agent promptly at my appointed time who was courteous and explained everything I needed to know. The service was completed before the estimated time and once again summarized. time who was courteous and explained everything I needed to know. The service was completed before the estimated time and once again summarized. More

Great service but high prices blah blah blah blah blah blah blah blah and blah blah blah blah and blah More

Their efficiency is excellent from reservation point to pickup after service. I appreciate the complimentary shuttle service. Edward, the service consultant was congenial and answered all my questions. I’ pickup after service. I appreciate the complimentary shuttle service. Edward, the service consultant was congenial and answered all my questions. I’ve been thrilled with my RDX and my experience with Acura of Pleasanton. More

I have been using Hendrix Acura of Pleasanton for 7 years now and have to complement them again for making my service appointment yesterday so easy. Edward was a whiz in getting my MDX serviced in record ti now and have to complement them again for making my service appointment yesterday so easy. Edward was a whiz in getting my MDX serviced in record time, and was a great service rep from start to finish. More

Excellent & friendly tech communicator. I was in there very early & turnaround time given was amazing ! I was in there very early & turnaround time given was amazing ! More

Victor is a nice and professional sales, he provided me a good service, highly recommended!! good service, highly recommended!! More

Great service people very helpful. . The service rep was very good at her job. She knows what she is doing for the the customers. . The service rep was very good at her job. She knows what she is doing for the the customers. More

Acura of Pleasanton is a very friendly environment. The sale agent was very transparent. No pressure no gimmick... they answer all the questions I had, with respect. I will recommend and of my loved on The sale agent was very transparent. No pressure no gimmick... they answer all the questions I had, with respect. I will recommend and of my loved ones who would like to purchase a vehicle. Thank you very much, Acura of Pleasanton. More

While service in the past was excellent, in the past two years my service experiences have been mixed. For example, in the past they would wash my car after a major service even though I have a bicycle rack years my service experiences have been mixed. For example, in the past they would wash my car after a major service even though I have a bicycle rack mounted at the back. The time before last, they said the bike rack on the back of the year prevented them from washing the car. Then, the service after that, they washed the car just fine. After my service this week, they once again told me that the bike rack prevented them from washing the car. Also, their prices for parts are, on average, 40-50% higher than OEM Acura parts available online. My overall impression of their service quality is now...inconsistent. More

I had excellent service at the Acura Dealership in Pleasonton! My car was inspected and is all maintenance was done! Pleasonton! My car was inspected and is all maintenance was done! More