Acura of Pleasanton

Very happy I was able to get my car maint done within my budget thanks to Landon who also helped me with advice and recommendations. Customer for life!! budget thanks to Landon who also helped me with advice and recommendations. Customer for life!! More

Had nail in one tire. Marisol found it and arranged to have it repaired. Because of the amount of time I needed to wait, she got me a loaner car so that I could go home a Marisol found it and arranged to have it repaired. Because of the amount of time I needed to wait, she got me a loaner car so that I could go home and wait for the repair to be accomplished. Marisol always makes things as pleasant as possible. More

I'm amazed about the professional care and attention I get from Acura of Pleasanton customer service. Marisol went above and beyond on my December 20th visit. get from Acura of Pleasanton customer service. Marisol went above and beyond on my December 20th visit. More

Very accommodating and helpful. Have updates on my vehicle in a timely manner. Did not try to upsell on unnecessary work. Have updates on my vehicle in a timely manner. Did not try to upsell on unnecessary work. More

The service itself was great, and the advisor, Josh, was great! However, they were replacing the “Acura” logo because the letter “A” came off during the last service. Unfortunately, instead of replacing t great! However, they were replacing the “Acura” logo because the letter “A” came off during the last service. Unfortunately, instead of replacing the entire logo which is what they should have done, they only replace the letter “A”. So when I got home I noticed the letter “C” is now loose and barely holding on. Seems like it was a poor service choice on the part of Acura. They should replace the full logo instead of just taking the simple fix. That’s the difference between high quality Customer Service and just another one of those dealer maintenance place. It’s a shame. More

Marisol is always top knot h. She took care of everything. The whole experience was seamless. Including a coffee! She took care of everything. The whole experience was seamless. Including a coffee! More

Victor Banales was excellent! He was very helpful and provided great service! I will strongly recommend him to my friends! He was very helpful and provided great service! I will strongly recommend him to my friends! More

Excellent service and professional on all levels. I drive 50 miles each way because thy are the best dealership I have ever dealt with. I drive 50 miles each way because thy are the best dealership I have ever dealt with. More

Good experience but it is SOOOOO expensive. This was a 100,000 mile (B14) maintenance and the out the door price was >$4000. The car is only worth around 10-12k at this point, so 30-40% of th This was a 100,000 mile (B14) maintenance and the out the door price was >$4000. The car is only worth around 10-12k at this point, so 30-40% of the car's value for a maintenance is crazy. More

Always had great service and experience. I would recommend this dealership for services on your vehicle I would recommend this dealership for services on your vehicle More