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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
5.0
1,180 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,180 reviews

February 28, 2023

Mirasol Arvizu went above and beyond in helping me get my son's car repaired, as I am out of state. She provided a loaner, scheduled a driver to swap his car with the loaner when our car was fixed, and gene More

by PleasantonAcuraCustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirasol Arvizu
Report | Print
Mar 03, 2023 -

Acura of Pleasanton responded

Thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

February 23, 2023

Marisol in the service department is the best! My car was serviced very quickly! Marisol is very thorough at going over the service, checkout process was very easy. More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Feb 26, 2023 -

Acura of Pleasanton responded

Thank you Victoria for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

February 22, 2023

They were understaffed the day of service and Josh did an excellent job of keeping me informed and taking care of me. More

by bikerack007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Moore
Report | Print
Feb 24, 2023 -

Acura of Pleasanton responded

Hello bikerack007, we always strive to provide a top quality service experience to every guest, and are pleased to hear that you enjoyed your visit here at Acura of Pleasanton! Your time is valuable and we appreciate allowing teammate Josh to earn your business and sincerely thank you for this positive review. If there are ever any inquiry about your Acura, please let us know. Otherwise, when its time for maintenance, we look forward to seeing you again! Regards, Your Team @ Hendrick Acura of Pleasanton

February 22, 2023

We were just looking but decided to buy our car with the help of Farooq and all the awesome people at Acura of Pleasanton! More

by Cate376
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farooq Omar
Report | Print
Feb 25, 2023 -

Acura of Pleasanton responded

Thank you Cate376 for sharing of your experience with our teammate Farooq and dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

February 16, 2023

I’ve been an Acura customer for over 30 years and trust them to maintain all the cars that I’ve purchased from them. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Feb 19, 2023 -

Acura of Pleasanton responded

Thank you M for allowing our teammate Marisol and our service team to provide maintenance for your Acura and for sharing feedback of your dealership experience. We are proud to be a part of your Acura ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

February 15, 2023

Great service. Very friendly and fast. They knew I had driven a ways to get an inspection and did it quickly so I didn’t have to spend much of my day waiting More

by Jimpintjim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art in service , Farooq Omar, Robert Whitlow
Report | Print
Feb 18, 2023 -

Acura of Pleasanton responded

Thank you Jimpintjim for choosing our dealership and allowing our teammates Farooq and Robert an opportunity to earn your business with your vehicle purchase! We appreciate your feedback and sharing of both your experience during your visit. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

February 11, 2023

Ana Diaz did a fantastic job with guiding us through the purchase of our Acura MDX! More

by Fishnfam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Diaz, Igor Finkel, Marisol Arvizu
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Feb 15, 2023 -

Acura of Pleasanton responded

Congratulations Fishnfam on your new Acura MDX and thank you for sharing of your experience our teammate Ana and the dealership. We are committed to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions about your new MDX! Regards, Your Team @ Hendrick Acura of Pleasanton

February 06, 2023

Got an oil change and replaced power steering fluid. Fluids were checked tire wear and brake checked. More

by r0n0606@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Marisol Arvizu
Report | Print
Feb 08, 2023 -

Acura of Pleasanton responded

Thank you r0n0606 for sharing of your recent experience with teammates Landon and Marisol during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Acura and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

January 31, 2023

Marisol was very helpful on taking care of the car ties replacement. Thank you Acura Pleasanton for resolving the issue. More

by jhm_9803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jan 31, 2023 -

jhm_9803 responded

Marisol was very helpful with my needs on Saturday. Thank you, Acura Pleasanton for resolving the issue.

January 27, 2023

Fantastic service. I have served my Acuras in Pleasanton for years. Experience is 5 Star. Fast, thorough, and convenient. More

by mromanchak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Feb 01, 2023 -

Acura of Pleasanton responded

Thank you mromanchak for sharing of your experience with Marisol and our service department. We appreciate allowing us to earn your business and to keep your Acura performing at its best. We are committed to provide the best possible experience, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

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