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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,166 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,166 reviews

February 16, 2023

I’ve been an Acura customer for over 30 years and trust them to maintain all the cars that I’ve purchased from them. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Feb 19, 2023 -

Acura of Pleasanton responded

Thank you M for allowing our teammate Marisol and our service team to provide maintenance for your Acura and for sharing feedback of your dealership experience. We are proud to be a part of your Acura ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

February 15, 2023

Great service. Very friendly and fast. They knew I had driven a ways to get an inspection and did it quickly so I didn’t have to spend much of my day waiting More

by Jimpintjim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art in service , Farooq Omar, Robert Whitlow
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Feb 18, 2023 -

Acura of Pleasanton responded

Thank you Jimpintjim for choosing our dealership and allowing our teammates Farooq and Robert an opportunity to earn your business with your vehicle purchase! We appreciate your feedback and sharing of both your experience during your visit. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

February 11, 2023

Ana Diaz did a fantastic job with guiding us through the purchase of our Acura MDX! More

by Fishnfam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Diaz, Igor Finkel, Marisol Arvizu
Report | Print
Feb 15, 2023 -

Acura of Pleasanton responded

Congratulations Fishnfam on your new Acura MDX and thank you for sharing of your experience our teammate Ana and the dealership. We are committed to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions about your new MDX! Regards, Your Team @ Hendrick Acura of Pleasanton

February 06, 2023

Got an oil change and replaced power steering fluid. Fluids were checked tire wear and brake checked. More

by r0n0606@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Marisol Arvizu
Report | Print
Feb 08, 2023 -

Acura of Pleasanton responded

Thank you r0n0606 for sharing of your recent experience with teammates Landon and Marisol during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Acura and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

January 31, 2023

Marisol was very helpful on taking care of the car ties replacement. Thank you Acura Pleasanton for resolving the issue. More

by jhm_9803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jan 31, 2023 -

jhm_9803 responded

Marisol was very helpful with my needs on Saturday. Thank you, Acura Pleasanton for resolving the issue.

January 27, 2023

Fantastic service. I have served my Acuras in Pleasanton for years. Experience is 5 Star. Fast, thorough, and convenient. More

by mromanchak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Feb 01, 2023 -

Acura of Pleasanton responded

Thank you mromanchak for sharing of your experience with Marisol and our service department. We appreciate allowing us to earn your business and to keep your Acura performing at its best. We are committed to provide the best possible experience, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

January 25, 2023

Been a customer since 2004. Great service. Courteous and Professional. Been dealing with Omar Farouk for many years. More

by schandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pico, Farooq Omar, Kerri Anderson, Marisol Arvizu, Mitchell Cash
Report | Print
Jan 27, 2023 -

Acura of Pleasanton responded

Hi schandra, thank you for taking the time to leave a review for us at Acura of Pleasanton. We're happy we could meet your expectations! Thank you for letting us know about your experience with Farooq, Jerry, Kerri, Marisol and Mitch and our service department. We appreciate allowing us the opportunity to once again provide the highest level of care and to keep your Acura performing at its best. We are proud to have been a part of your Acura journey through the years and as your Acura ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

January 24, 2023

Excellent service while I waited. Art Mejia took good care of my car and listened to my concerns! He gets 5 stars! His name is not listed in the drop down menu. More

by LJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia, Rachel Warner
Report | Print
Jan 27, 2023 -

Acura of Pleasanton responded

Hi Jeffery, thank you for your positive review; we are happy to pass along your feedback to Rachel and Art and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

January 23, 2023

Art provided excellent service, even though it was the end of the work day and I didn't have an appointment. This dealership has been consistently helpful and professional over the many years that I've us More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
Report | Print
Jan 25, 2023 -

Acura of Pleasanton responded

Thank you SD for allowing our teammate Art and our service team to provide maintenance for your Acura and for sharing feedback of your dealership experience. We are proud to be a part of your Acura ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

January 14, 2023

I had a very pleasant experience taking my car to Acura of Pleasanton. My service advisor Marisol was very cordial and helpful and did everything she can to make sure I had the best customer experience at More

by vinu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jan 20, 2023 -

Acura of Pleasanton responded

Thank you vinu for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

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