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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
5.0
1,180 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,180 reviews

April 13, 2023

Marisol was great to help us to go though the process to have out broken car fixed. Very pleasant and satisfactory experience. More

by jeou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Apr 18, 2023 -

Acura of Pleasanton responded

Hi jeou, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 12, 2023

Marisol is very polite, professional, responsive. Dealership made the process of dropping off car and getting it fixed smooth and easy. More

by osmanquddus@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Marisol
Report | Print
April 12, 2023

Easy and painless. Everything was explained and handled professionally. I have no complaints, only praise. More

by jdgreen78@gmail.com
Recommend Dealer
Yes
Employees Worked With
Farooq
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April 12, 2023

It’s a pleasant place to buy new or used acura vehicles here especially dealing professional salesman like Mr Robert W. Who made the deal easy and fast. More

by Johnnytalker88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Alroubai, Robert Whitlow
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April 07, 2023

Marisol made it a very pleasant experience, my first maintenance on my vehicle…Thank you More

by Johnrios14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
April 02, 2023

Service Dept is excellent! Always helpful, professional and excellent service. Marisol is the best! Thank you More

by Gustavsongreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Apr 05, 2023 -

Acura of Pleasanton responded

Thank you Gustavsongreer for allowing us to provide care for your Acura and for sharing of your experience with teammate Marisol. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

March 30, 2023

Review of ART Mejia: Service was on time (I waited in lobby); Helped by Art Mejia, who was great! Polite, knew what he was talking about and answered all of my questions. Car was ready in under two hours More

by ghjanie
Recommend Dealer
Yes
Employees Worked With
ART MEJIA
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Mar 31, 2023 -

Acura of Pleasanton responded

Thank you ghjaniefor sharing of your experience with Art and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

March 29, 2023

I have high expectations and this service department meets all of them! My service advisor over many years is Marisol and she is highly knowledgeable, personable, honest and responsive to my requests. T More

by frank.jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Mar 31, 2023 -

Acura of Pleasanton responded

Thank you frank for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura over the years and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

March 29, 2023

Good, clean, on time, friendly staff, they wash my car after the service, they tell you what need to do to maintain the your vehicle for the next visit More

by Chifurniture9188@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Report | Print
Mar 31, 2023 -

Acura of Pleasanton responded

Thank you for your positive review; we are happy to pass along your feedback to Landon and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 24, 2023

Great service and friendly staff, especially Ana. I would definitely recommend this dealership to a friend. More

by Marc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Diaz I give her 5 Stars
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Mar 30, 2023 -

Acura of Pleasanton responded

Thank you Marcfor sharing of your experience our dealership and with teammate Ana. We look forward to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

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