Acura of Pleasanton
Pleasanton, CA
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Review of ART Mejia: Service was on time (I waited in lobby); Helped by Art Mejia, who was great! Polite, knew what he was talking about and answered all of my questions. Car was ready in under two hours lobby); Helped by Art Mejia, who was great! Polite, knew what he was talking about and answered all of my questions. Car was ready in under two hours as promised including car wash! More
Good, clean, on time, friendly staff, they wash my car after the service, they tell you what need to do to maintain the your vehicle for the next visit after the service, they tell you what need to do to maintain the your vehicle for the next visit More
I have high expectations and this service department meets all of them! My service advisor over many years is Marisol and she is highly knowledgeable, personable, honest and responsive to my requests. T meets all of them! My service advisor over many years is Marisol and she is highly knowledgeable, personable, honest and responsive to my requests. The waiting area is very nice with basic amenities as wifi, coffee, and water. I have been a loyal customer for 15 years! More
Landon was friendly, knowledgable and provided detailed explanations. Very professional. He made recommendations that were reasonable and useful in terms of decision making. He was fun to work with and explanations. Very professional. He made recommendations that were reasonable and useful in terms of decision making. He was fun to work with and provided great tips for the high tech loaner car that was provided. A great service and convenience for me. Great job Landon and thank you very much More
Friendly and thorough service. Art was welcoming and accommodating, also offering a complimentary car wash on another day when it wouldn't be raining. They also provided a mini vid Art was welcoming and accommodating, also offering a complimentary car wash on another day when it wouldn't be raining. They also provided a mini video of their multi-point inspection. Overall great experience! More
I had a “check transmission” warning message and the “D” was blinking. I went in for service to fix this problem. The problem was diagnosed and parts were ordered. I decided to leave my car overnight. By no was blinking. I went in for service to fix this problem. The problem was diagnosed and parts were ordered. I decided to leave my car overnight. By noon the next day my car was fixed and ready to be picked up. More