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Acura of Pleasanton

Pleasanton, CA

4.9
1,166 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,166 reviews

April 07, 2023

Marisol made it a very pleasant experience, my first maintenance on my vehicle…Thank you More

by Johnrios14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
April 02, 2023

Service Dept is excellent! Always helpful, professional and excellent service. Marisol is the best! Thank you More

by Gustavsongreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Apr 05, 2023 -

Acura of Pleasanton responded

Thank you Gustavsongreer for allowing us to provide care for your Acura and for sharing of your experience with teammate Marisol. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

March 30, 2023

Review of ART Mejia: Service was on time (I waited in lobby); Helped by Art Mejia, who was great! Polite, knew what he was talking about and answered all of my questions. Car was ready in under two hours More

by ghjanie
Recommend Dealer
Yes
Employees Worked With
ART MEJIA
Mar 31, 2023 -

Acura of Pleasanton responded

Thank you ghjaniefor sharing of your experience with Art and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

March 29, 2023

Good, clean, on time, friendly staff, they wash my car after the service, they tell you what need to do to maintain the your vehicle for the next visit More

by Chifurniture9188@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Mar 31, 2023 -

Acura of Pleasanton responded

Thank you for your positive review; we are happy to pass along your feedback to Landon and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 29, 2023

I have high expectations and this service department meets all of them! My service advisor over many years is Marisol and she is highly knowledgeable, personable, honest and responsive to my requests. T More

by frank.jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Mar 31, 2023 -

Acura of Pleasanton responded

Thank you frank for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura over the years and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

March 24, 2023

Great service and friendly staff, especially Ana. I would definitely recommend this dealership to a friend. More

by Marc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Diaz I give her 5 Stars
Mar 30, 2023 -

Acura of Pleasanton responded

Thank you Marcfor sharing of your experience our dealership and with teammate Ana. We look forward to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

March 23, 2023

Landon was friendly, knowledgable and provided detailed explanations. Very professional. He made recommendations that were reasonable and useful in terms of decision making. He was fun to work with and More

by murva.black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Mar 26, 2023 -

Acura of Pleasanton responded

Thank you Murva for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

March 23, 2023

Friendly and thorough service. Art was welcoming and accommodating, also offering a complimentary car wash on another day when it wouldn't be raining. They also provided a mini vid More

by richelle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Mar 26, 2023 -

Acura of Pleasanton responded

Thank you richelle for sharing of your experience with our teammate Art and our service department. We appreciate allowing us to earn your business and to keep your Acura performing at its best. We are committed to provide the best possible experience, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

March 22, 2023

Always I receive a great service by very efficient and professional people. I have been their loyal customer for more 25 years. More

by imutlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Moore
Mar 23, 2023 -

Acura of Pleasanton responded

Thank you imutlu for allowing us to earn your business and for sharing of your experience with our teammate Joshua and our service department on providing care for your Acura over the years. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

March 22, 2023

I had a “check transmission” warning message and the “D” was blinking. I went in for service to fix this problem. The problem was diagnosed and parts were ordered. I decided to leave my car overnight. By no More

by r0n0606@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Mar 23, 2023 -

Acura of Pleasanton responded

Thank you r0n0606 for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Marisol on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

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