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Acura of Pleasanton

Pleasanton, CA

4.9
1,158 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,158 reviews

October 01, 2024

I have been my car regular service in Pleasanton Acure dealer shop since I bought the Acura in 2011 TSX. Even though my car is not a new model car, the service consultant, Mr. Gary Chan kindly provided e More

by jungok1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Oct 05, 2024 -

Acura of Pleasanton responded

Thank you jungok1963 for allowing our dealership to earn your business and for sharing of your experience with our teammate Gary and our Service Team. We are committed to your safety and keeping your Acura TSX running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

October 01, 2024

Edward was amazing in helping me out with the oil change and strut replacement. The communication and work was amazing More

by Bharat Bhargava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
Oct 05, 2024 -

Acura of Pleasanton responded

Thank you Bharat for sharing your experience with our teammate Edward and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

September 30, 2024

Top notch treatment from Pleasanton Acura. World class quality inside and out. Our new Acura is a pleasure to drive. More

by Rick W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farooq Omar
Oct 10, 2024 -

Acura of Pleasanton responded

Hi Rick, thank you for your 5-star review; we are happy to pass along your comments to the team here at Acura of Pleasanton! If you're ever in need of more help, please let us know! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

September 17, 2024

Marisol"s knowledge, patience, and overall attitude as service manager is exemplary. So wonderful to know that being treated special by the dealership doesn't end with the purchase of the car. More

by deborahjones2208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Sep 21, 2024 -

Acura of Pleasanton responded

Thank you deborahjones2208 for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

September 10, 2024

Salesman was not pushy and knowledgeable. Manager worked his magic. Overall a good experience. Everyone was nice. More

by Kathicortes20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farooq Omar
Sep 13, 2024 -

Acura of Pleasanton responded

Thank you Kathicortes20 for sharing of your experience with our teammate Farooq here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

September 07, 2024

Marisol is an absolutely awesome service manager. We always receive great service with a smile! More

by kenny49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Sep 10, 2024 -

Acura of Pleasanton responded

Thank you kenny49 for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

September 05, 2024

We met Tamanna today and she made the experience effortless. She was so nice to deal with very informative and great person to negotiate with. She’s got incredible sales skills. I’m very happy with More

by mark.james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamanna amiryar
Sep 08, 2024 -

Acura of Pleasanton responded

Thank you mark for sharing your experience with our teammate Tamanna and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

September 03, 2024

Worked with Helder on the sale. Felt he was very honest and his service was above and beyond anyone else I have worked with. Felt I received a good deal as well. More

by Nirav
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Helder Pereira
Sep 06, 2024 -

Acura of Pleasanton responded

Thank you Nirav for sharing of your experience with our teammate Helder here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 29, 2024

My most recent experience with Acura of Pleasanton was just as kind, professional, efficient and respectful as my original purchase 1 1/2 years ago and all subsequent scheduled maintenance service appoint More

by Mary Bell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helder Pereira, Marisol Arvizu
Aug 31, 2024 -

Acura of Pleasanton responded

Hi Mary, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 29, 2024

Art Mejia was very polite and was good at communicating the status of the service throughout. Was impressed with the multi-point inspection video shared by the technician. More

by i_harish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
Aug 31, 2024 -

Acura of Pleasanton responded

Thank you i_harish for sharing of your experience with Art and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton