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Acura of Pleasanton

Pleasanton, CA

4.9
1,154 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,154 reviews

September 10, 2024

Salesman was not pushy and knowledgeable. Manager worked his magic. Overall a good experience. Everyone was nice. More

by Kathicortes20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farooq Omar
Sep 13, 2024 -

Acura of Pleasanton responded

Thank you Kathicortes20 for sharing of your experience with our teammate Farooq here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

September 07, 2024

Marisol is an absolutely awesome service manager. We always receive great service with a smile! More

by kenny49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Sep 10, 2024 -

Acura of Pleasanton responded

Thank you kenny49 for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

September 05, 2024

We met Tamanna today and she made the experience effortless. She was so nice to deal with very informative and great person to negotiate with. She’s got incredible sales skills. I’m very happy with More

by mark.james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamanna amiryar
Sep 08, 2024 -

Acura of Pleasanton responded

Thank you mark for sharing your experience with our teammate Tamanna and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

September 03, 2024

Worked with Helder on the sale. Felt he was very honest and his service was above and beyond anyone else I have worked with. Felt I received a good deal as well. More

by Nirav
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Helder Pereira
Sep 06, 2024 -

Acura of Pleasanton responded

Thank you Nirav for sharing of your experience with our teammate Helder here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 29, 2024

My most recent experience with Acura of Pleasanton was just as kind, professional, efficient and respectful as my original purchase 1 1/2 years ago and all subsequent scheduled maintenance service appoint More

by Mary Bell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helder Pereira, Marisol Arvizu
Aug 31, 2024 -

Acura of Pleasanton responded

Hi Mary, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 29, 2024

Art Mejia was very polite and was good at communicating the status of the service throughout. Was impressed with the multi-point inspection video shared by the technician. More

by i_harish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
Aug 31, 2024 -

Acura of Pleasanton responded

Thank you i_harish for sharing of your experience with Art and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

August 20, 2024

I bought my Acura over 20 years ago and have always come back for my service for my vehicle. More

by lindadegennaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Aug 23, 2024 -

Acura of Pleasanton responded

Thank you lindadegennaro for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department on providing care for your Acura over the years. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 16, 2024

Marisol and Edward are excellent advisors. I feel comfortable brininging in my Acura. Keep up the great work! More

by Acurafan
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson, Marisol Arvizu
Aug 18, 2024 -

Acura of Pleasanton responded

Thank you Acurafan for sharing of your recent experience with teammates Marisol and Edward during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Acura and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

August 10, 2024

Friendly, attentive, excellent estimation to get the job done, takes time to answer questions and explain maintenance procedures. Very happy with the service and pricing. More

by farlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
Aug 10, 2024 -

farlyn responded

Friendly, attentive, excellent estimation to get the job done, takes time to answer questions and explain maintenance procedures. Very happy with the service and pricing.

August 06, 2024

Marisol is the best! Shes’s been my exclusive service advisor for years and I couldn’t be happier. She makes getting my car serviced a pleasure and her customer service More

by climrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Aug 09, 2024 -

Acura of Pleasanton responded

Thank you climrush for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton