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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
5.0
1,180 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,180 reviews

June 20, 2023

I really recommend Acura Pleasanton. They are doing an excellent service for my car. Art Mejia is doing a great service for customers. Good attitude and great service 👍 More

by Rcrr3125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
Report | Print
Jun 22, 2023 -

Acura of Pleasanton responded

Thank you Rcrr3125 for allowing us to provide care for your Acura and for sharing of your experience with teammate Art. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

June 20, 2023

My service advisor, Marisol is doing an excellent job! She goes above and beyond of customer service! I always have a positive experience when I bring my MDX for service! Thank you, Marisol! More

by Jola
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jun 22, 2023 -

Acura of Pleasanton responded

Thank you Jola for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

June 20, 2023

Fantastic customer service organized and in control. Marisol. Handles the incoming services smoothly and adjusts to incoming levels orderly and with patience and politeness. More

by Norcalflip
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu, Shaun Dortch
Report | Print
Jun 20, 2023 -

Norcalflip responded

Marisol. Fantastic customer support. Very organized smoothly run. And keeps customer happy and informed. Will always return for service of my two Acura vehicles to Acura Pleasanton

June 19, 2023

Excellent service, timely. Explained well status of the car. Car was ready when it promised. More

by Matsoyan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Jun 21, 2023 -

Acura of Pleasanton responded

Thank you Matsoyan for sharing of your experience with Art and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

June 17, 2023

Very friendly, knowledgeable and professional, it is always a pleasant experience at Acura of Pleasanton! More

by Kristina21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jun 20, 2023 -

Acura of Pleasanton responded

Hi Kristina, thank you for taking the time to leave a review for us at Acura of Pleasanton. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 16, 2023

I had a very good experience at Acura Pleasanton. Robert was very responsive throughout the entire process and met my needs. More

by Sschleifman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Whitlow
Report | Print
Jun 20, 2023 -

Acura of Pleasanton responded

Sschleifman, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!

June 05, 2023

Always a great experience at Pleasanton Acura! Marizol is very friendly and helpful. I received a video explaining all details of what was completed and my car was cleaned and vacuumed after the s More

by Donna.tong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jun 07, 2023 -

Acura of Pleasanton responded

Thank you Donna for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

June 02, 2023

Joshua helped me with the service and he is an excellent tech, was amazingly helpful and did an excellent job. I would recommend Acura Pleasanton as well as Service 100% More

by Bharat Bhargava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Choy
Report | Print
Jun 06, 2023 -

Acura of Pleasanton responded

Bharat Bhargava, we are so pleased you enjoyed your visit to Acura of Pleasanton! We do hope we can be of assistance in the future. Take care!

June 01, 2023

After over 20 years another fantastic experience with this outfit. I got the car and color I wanted. More

by mtraikoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Whitlow
Report | Print
Jun 05, 2023 -

Acura of Pleasanton responded

Thank you mtraikoff for sharing of your experience with our teammate Robert and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

May 29, 2023

Service was outstanding, greeted almost immediately, job was completed and I was out the door within the promised time. Very pleased with all aspects of my experience. Art Mejia was extremely helpful answer More

by ROFRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
Report | Print
May 31, 2023 -

Acura of Pleasanton responded

Rofram, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

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