Back

Acura of Pleasanton

Pleasanton, CA

4.9
1,166 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

Directions

By Type

Showing 1,166 reviews

June 17, 2023

Very friendly, knowledgeable and professional, it is always a pleasant experience at Acura of Pleasanton! More

by Kristina21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Jun 20, 2023 -

Acura of Pleasanton responded

Hi Kristina, thank you for taking the time to leave a review for us at Acura of Pleasanton. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 16, 2023

I had a very good experience at Acura Pleasanton. Robert was very responsive throughout the entire process and met my needs. More

by Sschleifman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Whitlow
Jun 20, 2023 -

Acura of Pleasanton responded

Sschleifman, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!

June 05, 2023

Always a great experience at Pleasanton Acura! Marizol is very friendly and helpful. I received a video explaining all details of what was completed and my car was cleaned and vacuumed after the s More

by Donna.tong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Jun 07, 2023 -

Acura of Pleasanton responded

Thank you Donna for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

June 02, 2023

Joshua helped me with the service and he is an excellent tech, was amazingly helpful and did an excellent job. I would recommend Acura Pleasanton as well as Service 100% More

by Bharat Bhargava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Choy
Jun 06, 2023 -

Acura of Pleasanton responded

Bharat Bhargava, we are so pleased you enjoyed your visit to Acura of Pleasanton! We do hope we can be of assistance in the future. Take care!

June 01, 2023

After over 20 years another fantastic experience with this outfit. I got the car and color I wanted. More

by mtraikoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Whitlow
Jun 05, 2023 -

Acura of Pleasanton responded

Thank you mtraikoff for sharing of your experience with our teammate Robert and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

May 29, 2023

Service was outstanding, greeted almost immediately, job was completed and I was out the door within the promised time. Very pleased with all aspects of my experience. Art Mejia was extremely helpful answer More

by ROFRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
May 31, 2023 -

Acura of Pleasanton responded

Rofram, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

May 26, 2023

Best place to get your car serviced great customer service. Service advisor very helpful and honest. More

by Atkinson1141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sullen
May 31, 2023 -

Acura of Pleasanton responded

Thank you Atkinson1141 for sharing your recent experience with our teammate Michael during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Acura. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

May 25, 2023

Marisol is the greatest! She's always attentive, understanding, and considerate. She's a big reason I have my car serviced in Pleasanton. More

by climrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
May 29, 2023 -

Acura of Pleasanton responded

Thank you climrush for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

May 19, 2023

Very nice personal, very attentive made my visit very pleasant! Very happy with my service at this location More

by Señor Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
May 22, 2023 -

Acura of Pleasanton responded

Señor Diaz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Pleasanton. We can't wait to see you again, have a great day.

May 19, 2023

1 My daughter brought my car in for service and they lost my acura ILX key ring that was attached to my keys. My daughter told the service writer Marisol and she told her it wasn't there and she replaced the More

by taylormayd67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
May 22, 2023 -

Acura of Pleasanton responded

Taylormayd67, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Michael Sullivan at 925-580-7441. Michael is our Service Manager and has already left you a message on Friday . Thank you for your time and we look forward to hearing from you soon.

Jun 05, 2023 -

taylormayd67 responded

After contacting the service manager Michael, this issue has been resolved. Thank you

...
18
...