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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,165 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,165 reviews

September 23, 2023

Edward Atkinson helped me and he was wonderful! He gave excellent service! I had a great experience. More

by U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
Report | Print
Sep 27, 2023 -

Acura of Pleasanton responded

U, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Pleasanton. We hope to be of service to you again in the future. Best wishes, Acura of Pleasanton

September 23, 2023

Marisol is absolutely amazing. Everything we needed done was done perfectly. She communicated brilliantly and took care of everything More

by Info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 26, 2023 -

Acura of Pleasanton responded

Thank you Info for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

September 22, 2023

I was in for a checkup on my 2017 RDX. I have the best service ever over the past 6 years. Normally I have to wait when I drop my car off for service but this time I was met at my car an More

by bheppner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 26, 2023 -

Acura of Pleasanton responded

Thank you bheppner for allowing our teammate Marisol and our service team to provide maintenance for your Acura RDX over the years and for sharing feedback of your dealership experience. We are proud to be a part of your Acura ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

September 21, 2023

Excellent customer service. Merisol is the top top. I have never experienced such red carpet treatment. Highly recommend!! More

by sandirose818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 26, 2023 -

Acura of Pleasanton responded

Thank you sandirose818 for allowing our dealership to earn your business and for sharing of your experience with Marisol and our Service Team. We are committed to your safety and keeping your Acura running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

September 21, 2023

Wonderful service, and amazing people! Very fast service, kind, and very helpful to all requests More

by Joe.juan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 26, 2023 -

Acura of Pleasanton responded

Thank you Joe.juan23 for sharing your experience with David and our service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

September 21, 2023

Marisol was great. Late on a Friday, we had a warranty issue. She made sure that we had the car back in time to leave on a very important trip the next day. More

by ROFRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 26, 2023 -

Acura of Pleasanton responded

Thank you ROFRAM for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

September 21, 2023

I took my car in for service. The customer service at this dealer was outstanding - thanks to Marisol and the team. Friendly, clear communication, and great quality service. More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 26, 2023 -

Acura of Pleasanton responded

Hi AK, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

September 20, 2023

Fast, thorough, and efficient! Everyone was responsive to my requests. Marisol was the very best to work with! More

by marionkallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 26, 2023 -

Acura of Pleasanton responded

Thank you marionkallas for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

September 19, 2023

Marisol was very helpful made sure that I got everything I needed. And made my visit Pleasant More

by Railyn027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 22, 2023 -

Acura of Pleasanton responded

Hello Railyn027, we always strive to provide a top quality service experience to every guest, and are pleased to hear that you enjoyed your visit here at Acura of Pleasanton! Your time is valuable and we appreciate allowing teammate Marisol to earn your business and sincerely thank you for this positive review. If there are ever any inquiry about your Acura, please let us know. Otherwise, when its time for maintenance, we look forward to seeing you again! Regards, Your Team @ Hendrick Acura of Pleasanton

September 17, 2023

Great service and professional sales advisor. Prompt and courteous. Good communication and understanding of needs More

by fresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 20, 2023 -

Acura of Pleasanton responded

Thank you for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

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