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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,165 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,165 reviews

October 17, 2023

Marisol our advisor at Acura Pleasanton is amazing efficient knowledgeable kind professional fair and very easy to deal with More

by eileenarroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Oct 19, 2023 -

Acura of Pleasanton responded

Thank you eileenarroz for sharing your experience with Marisol and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

October 13, 2023

I have used Acura of Pleasanton for all my service needs. Every visit is easy and I always leave feeling my TSX got great care. Marisol Arvizu was my service consultant on the last couple of visits. She More

by Gavinbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Capas, Landon Bura, Marisol Arvizu
Report | Print
Oct 17, 2023 -

Acura of Pleasanton responded

Thank you Gavinbt for sharing your experience with our teammates Michael, Landon, Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

October 12, 2023

Well, I’m just gonna say it Marisol Arvizu Is the epitome of Customer service and always with a smile. Thank you, Marisol.. More

by Walgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Oct 17, 2023 -

Acura of Pleasanton responded

Thank you Walgreg for allowing our teammate Marisol and our service team to provide maintenance for your Acura and for sharing feedback of your dealership experience. We are proud to be a part of your Acura ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

October 12, 2023

Service department did exceptional job in scheduled maintenance visit. Appreciated calling Lyft to drive me home and picked me back up to Acura dealership. More

by alankwan32828
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Oct 17, 2023 -

Acura of Pleasanton responded

Thank you alankwan32828 for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

October 12, 2023

Marisol Arvizu is the most helpful person I’ve ever dealt with! Best service ever! I recommend anyone to go to her. She goes above and beyond for you! I appreciate her a lot! Thank you so much, More

by Jcvgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Oct 17, 2023 -

Acura of Pleasanton responded

Thank you Jcvgonzalez for sharing your experience with Marisol and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

October 02, 2023

Professional and courteous staff. The reviewed what was included in today’s service. Then reviewed the results. More

by Tracyawong64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Oct 04, 2023 -

Acura of Pleasanton responded

Thank you Tracyawong64 for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

September 27, 2023

This dealership has great customer service. Marisol is great. I highly recommend working with her. More

by CjSalazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 29, 2023 -

Acura of Pleasanton responded

Hi Cjsalazar, thank you for taking the time to leave a review for us at Acura of Pleasanton. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

September 27, 2023

Service consultant was friendly and knowledgeable. The check-in process was smooth and quick. Work for the Acura A1 service was completed in the time stated. More

by Lurline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 29, 2023 -

Acura of Pleasanton responded

Lurline, we are so happy to read such a great review about Acura of Pleasanton! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2023

Marisol has been my Service Advisor for the past 23 years and we have created a family relationship. Her expertise with her work is beyond words. This dealership should be called "Acura By Marisol". The whol More

by SIMON.DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helder Pereira, Landon Bura, Marisol Arvizu
Report | Print
Sep 28, 2023 -

Acura of Pleasanton responded

Hi SIMON.DAVID, thank you for taking the time to leave a review for us at Acura of Pleasanton. We're happy we could meet your expectations! Thank you for letting us know about your experience with Marisol and our service department. We appreciate allowing us the opportunity to once again provide the highest level of care and to keep your Acura performing at its best. We are proud to have been a part of your Acura journey through the years and as your Acura ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

September 25, 2023

Thank you to Marisol for always making the experience pleasant, easy, transparent, informative, and efficient. I feel taken care of and trust my vehicle in her and the team’s hands. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 27, 2023 -

Acura of Pleasanton responded

Ac, we are so pleased you enjoyed your visit to Acura of Pleasanton and with Marisol! We're looking forward to your next visit with us!

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