Acura of Pleasanton

Marisol was so helpful the best service writer always kept me informed and answered all my questions kept me informed and answered all my questions More

Joshua Cosico (Sales) and Gabriel Gonzalez (Sales Manager) were excellent. Whoever checks out the car (Service or Sales Preparation) could have done a better job in noticing a stain, sap or whatever Manager) were excellent. Whoever checks out the car (Service or Sales Preparation) could have done a better job in noticing a stain, sap or whatever it is on the vehicle and cleaning it up before selling. More

In and out on time. Did what they where supposed to and came in the on price quoted Did what they where supposed to and came in the on price quoted More

I’m satisfied with the service. I would like to thank Edward my advicer with an enormous service. I would like to thank Edward my advicer with an enormous service. More

I bought the car at this dealership in 2013 and have had it serviced at Acura of Pleasanton over the last 10 years. In the last two years, though, their service costs have increased notably, and I now also it serviced at Acura of Pleasanton over the last 10 years. In the last two years, though, their service costs have increased notably, and I now also have to pay an ~$220 "inspection/diagnostics fee" before they will do any service. Any service required is then on top of this fee. Moreover, Oakland Acura has performed the same exactly service for approximately 1/2 the cost. More

The experiance overall was very nice and professional. I am happy to support and respect Mr.Hendrick I will share this with his direct staff . My imediate sales person Helder was very easy to work with a I am happy to support and respect Mr.Hendrick I will share this with his direct staff . My imediate sales person Helder was very easy to work with and no pressure, one of the best I have had. It was easy to buy from this dealership. Mr. Gonzales was very helpful also. I did not appriciate the typical pushy finance person, they are all the same. That being said I would buy another Acura from this dealership in a minute and I will send my friends there also. We all know without good people you won't have good business. I hope when I go back this same sales staff is there. More

Purchased my 2 Acura's at Acura of Pleasanton and have done all my maintenance there. Efficient appointment process, friendly and knowledgeable service reps (Art was my service rep this time), and delive done all my maintenance there. Efficient appointment process, friendly and knowledgeable service reps (Art was my service rep this time), and deliver car back when promised. They do not "upsell" for work not needed, but let you know for items to be watched. More

After my service associate did not show up for our 7am appointment, the staff jumped right on it and another associate started my car moving in the direction of the technician, I went in and had coffee an appointment, the staff jumped right on it and another associate started my car moving in the direction of the technician, I went in and had coffee and when I was done my car was ready to go. Although I will need to come back because part is on order. I was happy that I received a voicemail from the technician explaining what was wrong and that it can be fixed. I will be back in the future for final repairs. This is why I have been going to Hendricks Acura of Pleasanton since they started the dealership there. You can’t go wrong when you deal with the right people. JD More

The service, smile and solutions Landon Bura from Acura Pleasanton provided was beyond and extremely appreciated! He really made me feel taken care of during a lousy situation. Thank you Landon! Give h Pleasanton provided was beyond and extremely appreciated! He really made me feel taken care of during a lousy situation. Thank you Landon! Give him a raise! More

The service person was very knowledgeable & did not try to pressure me to do optional services. to pressure me to do optional services. More