Back

Acura of Pleasanton

Pleasanton, CA

4.9
1,165 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

Directions

By Type

Showing 1,165 reviews

November 20, 2023

Excellent customer service, attention to detail. Landon described all needed service recommendations & requirements thoroughly. We are very Happy customers! Thank you, Landon! More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Nov 23, 2023 -

Acura of Pleasanton responded

Thank you SL for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

November 19, 2023

Great service and attention to detail, quick and efficient. My sales rep was awesome 👏!! Marisol More

by rrook07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Marisol Arvizu
Nov 22, 2023 -

Acura of Pleasanton responded

Thank you rrook07 for sharing your experience with our teammates Landon and Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

November 19, 2023

Marisol in the service department is absolutely amazing and helped me fix my car and made sure that everything I needed done to my vehicle was done. She went above and beyond in making sure everything was More

by Rrasheed13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Nov 22, 2023 -

Acura of Pleasanton responded

Thank you Rrasheed13 for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

November 18, 2023

Excellent customer service. Very attentive to your needs. Everyone’s nice. I would definitely recommend this place. More

by tpsaddi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Banales
Nov 22, 2023 -

Acura of Pleasanton responded

Thank you tpsaddi for sharing your experience with our teammate Victor and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

November 17, 2023

Art was amazing. Services were performed beyond expectations. I found this dealership to be fair and upselling anything. More

by Venkata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ART MEJIA
Nov 21, 2023 -

Acura of Pleasanton responded

Thank you Venkata for sharing of your experience with Art and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

November 11, 2023

I was greeted by service rep, Marisol and she is very knowledgeable and provided steller customer service. Her 20 years of experience with dealership is well reflected in her great personality and I have More

by Linux4121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Nov 15, 2023 -

Acura of Pleasanton responded

Thank you Linux4121 for sharing your recent experience with our teammate Marisol during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Acura. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

November 11, 2023

Marisol is welcoming, intelligent, charming, and proficient. Thank you for taking care of me, I look forward to the next service. More

by Albiceleste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Nov 15, 2023 -

Acura of Pleasanton responded

Thank you Albiceleste for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

November 08, 2023

Customer service is amazing. They truly care about their clients. They are honest with the service you receive. I’ve been a loyal customer for over 6 years. More

by ECasillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Nov 10, 2023 -

Acura of Pleasanton responded

Hi ECasillas, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

October 26, 2023

Service consultant was exceptional. Excellent communicator and informed me of all the steps and costs. More

by exgin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Oct 28, 2023 -

Acura of Pleasanton responded

Exgin1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Pleasanton. Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2023

Marisol was excellent to work with. I only came to a dealership to address an engine concern that was under power train warranty. I felt my concerns were important, understood and met More

by Owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Oct 26, 2023 -

Acura of Pleasanton responded

Thank you Owen for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

...
12
...