Acura of Pleasanton
Pleasanton, CA
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I would highly recommend buying a new car from Greg Boynton at Acura of Pleasanton. To appreciate my experience, let me explain what happened at another dealership... At a dealership in the Santa Boynton at Acura of Pleasanton. To appreciate my experience, let me explain what happened at another dealership... At a dealership in the Santa Clara Valley, a salesman told me on the phone that I could not borrow a car (an MDX) for an extended test drive. "Against company policy," he said. But, he said, if I came in at 4:00pm, he would go with me on the test drive. So, I drove 35 minutes across town to find that he was in the middle of a sale and was not available. I understand the importance of a sale, but a simple phone call to reschedule would have been polite. However, another salesperson overheard this conversation and approached me with a "Borrowed Car" form. "No problem," he said. "Just take the car, drive it, and I'll see you back here in an hour-and-a-half." What happened to the dealership's "No Borrowing" policy? Pretty shabby customer treatment. Yesterday, I was at that same dealership where I was lied to, again. I was promised me a specific price for a new MDX with Acura's 3.9%/48mo. financing. The saleman had previously said that "On my word" this deal is available and was approved by a sales manager ("J.T."). However, nothing was ever put in writing. "Against company policy, until a contract is signed," he explained. When I went to the dealership, with money in my pocket, the sales manager explained that it didn't mater what the salesman had said - that deal was not available with the financing. He said that it didn't matter what the other "sales manager" had promised because he was not "in" today. On top of that, this manager's attitude was VERY rude! All I got was Lies, Lies and more Lies. Now, for the GOOD news! That afternoon, I went to Acura of Pleasanton and dealt with Greg Boynton. Not only did I get the exact car for $250 LESS than the other dealership's best offer, but also got the 3.9% financing and they will deliver the car from Pleasanton to my home in San Jose after the optional accessories are installed! Apparently, the deal I had been promised is available -- you just have to find a dealership where they treat you like an intelligent human being. Call Greg at Acura of Pleasanton and see if he treats you like I was treated. If so, you'll be very happy. More