Acura of Pleasanton
Pleasanton, CA
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Ashley was amazing Reps like Ashley make this center amazing. She explained everything in detail. She made sure I understood everything. She did not rush and was very pa Reps like Ashley make this center amazing. She explained everything in detail. She made sure I understood everything. She did not rush and was very patient. She is a great addition to your team. Thanks More
Good Job! Keep up the good work! I am pleased with service and accommodations this place provides. Both Landon & Shuan took good care of me. See you soon! Keep up the good work! I am pleased with service and accommodations this place provides. Both Landon & Shuan took good care of me. See you soon! More
Excellent customer service by Shaun. I appreciate Shaun’s friendliness, excellent service, and attention to detail. I will be booking my next car service appointment with Shaun. Thank yo I appreciate Shaun’s friendliness, excellent service, and attention to detail. I will be booking my next car service appointment with Shaun. Thank you Acura Pleasanton. More
Always treated well This is the third car I have purchased from this dealership and I have most impressed with how honest and forthright they have been in dealing with me This is the third car I have purchased from this dealership and I have most impressed with how honest and forthright they have been in dealing with me and willing to accommodate me. From the sales mangers on down to the salesman, they have all been professional and friendly to deal with. Now, I hope the car will act in kind to me, too. More
In-N-Out Quick, responsive and reasonable-hard to beat that! Made an appointment for service and they were spot on, finished within the promised time frame an Quick, responsive and reasonable-hard to beat that! Made an appointment for service and they were spot on, finished within the promised time frame and fully explained all of the issues they found. No pressure or up-sell, just recommendations. More
Great Experience Was able to purchase vehicle quickly at a price I felt was fair. Helder was very responsive to my questions & made the purchase process fast & seamle Was able to purchase vehicle quickly at a price I felt was fair. Helder was very responsive to my questions & made the purchase process fast & seamless. More
No waiting lines for check-in What I appreciate most about Acura Pleasanton Service is that there are no waiting lines to check-in. I can drop my car off, get a beverage in the hos What I appreciate most about Acura Pleasanton Service is that there are no waiting lines to check-in. I can drop my car off, get a beverage in the hospitality room, and know that Ashley will find me when it's my turn. Ashley kept me well informed on the services needed and time it would take. When my car was ready, she walked me through what was completed and what will be addressed on the next normal service. Thank you Ashley! More
Fantastic Service! Dropped off my car for service and was happily greeted by Jerry. He knew I was in a hurry so he was very quick to get my info so I could take off. L Dropped off my car for service and was happily greeted by Jerry. He knew I was in a hurry so he was very quick to get my info so I could take off. Later my Service Advisor, Shaun notified me my car was done. When I picked up my car, Shaun thoroughly reviewed the results of my Service and my Multi-Point Inspection with me and gave me great advice! I was treated like a VIP and I highly recommend this Service Center. More
Great Service! Easy to schedule a service appointment within a few days. Service rep was very informative and kept me up to date with the service progress of my veh Easy to schedule a service appointment within a few days. Service rep was very informative and kept me up to date with the service progress of my vehicle. More
Great personal service My advisor was the most caring advisor I have ever experienced. She came out to me in the lobby and explained my options. She also made sure my car wa My advisor was the most caring advisor I have ever experienced. She came out to me in the lobby and explained my options. She also made sure my car was done before traffic got to bad on Friday. Very nice touch. More