Acura of Pleasanton

Body work/parts They got the parts I needed, and an appointment quickly. Friendly. I have also worked with Landon in the past and he is always very helpful and nice. They got the parts I needed, and an appointment quickly. Friendly. I have also worked with Landon in the past and he is always very helpful and nice. More

The Most Gracious Car Sales Man Ever If there is such a thing, Mr. Robert Whitlow was the most patient, knowledgeable, respectful sales man I ever came in contact with. He listened to my If there is such a thing, Mr. Robert Whitlow was the most patient, knowledgeable, respectful sales man I ever came in contact with. He listened to my needs attentively, advised me in his experience and area of expertise and respected me as a woman of color (which is rare)! Igor on the other hand was a bit pushy and seemed annoyed at my questions and concerns, in which later I expressed to him that he needed to relax. I also felt his offer on my trade in was extremely low, with all the features that it has. To all you car sales men through out the entire world, Robert Whitlow is an example as to how you should treat people that are pondering whether to buy an Infiniti or Acura, my choice was obvious :o). Never prejudge a person looking to gift themselves with their own financing, they could just be your blessing in disguise! More

MDX 2019 No pressure car buying experience. Everyone at dealership were very nice and easy to deal with. Ahmad was very patient and helped us to understand No pressure car buying experience. Everyone at dealership were very nice and easy to deal with. Ahmad was very patient and helped us to understand various different options, Ahmad's manager was ready to negotiate to our satisfaction. Person in finance (Justin ?, don't remember his name) was extremely nice and helpful. More

Helpful and very friendly service Victor understood our needs and communicated that to the decision makers and got us a really good deal. The entire team was very friendly and buying t Victor understood our needs and communicated that to the decision makers and got us a really good deal. The entire team was very friendly and buying the car was a breeze. Thank you. More

Good service Thanks for the help. It was one of the times that I felt good service. I did like the setvixe and info shared with me. Thanks for help and professiona Thanks for the help. It was one of the times that I felt good service. I did like the setvixe and info shared with me. Thanks for help and professional service again. More

2012 Acura Service I drive farther to get to Acura of Pleasanton because I have been receiving exceptional service beginning when I bought my new Acura. Every time I br I drive farther to get to Acura of Pleasanton because I have been receiving exceptional service beginning when I bought my new Acura. Every time I bring my car in for service, I’m treated exceptionally well by friendly people who know my car best, provide quality parts and maintenance work, are responsive to my questions, return the car as scheduled, and for a price that makes sense. This last time, the service team, and Gary Chan, went above and beyond to locate and recommend replacement of a noisy tensioning pulley, I had been ignoring the noise, and made no mention when I checked in my car. But the team identified, quoted the additional repair, and performed the work to eliminate the noise. Gary provided a loaner car during my entire service, which took place over 4 days. The loaner car was, and has been in the past, a huge benefit and a reason for my return business. I’d like to especially recognize Gary Chan who kept me updated on service status even on his day off, made sure that all the work was completed, and who always presented me with a pleasant, super helpful attitude. Trust and loyalty are earned slowly but can be lost with one bad experience. I can truly say I feel the team, especially Gary who recently helped me, is always striving to be technically best, provide quality, provide responsiveness, deliver as promised, all for a price that makes sense. Thank you Acura of Pleasanton and Gary Chan for what you do! More

Excellent Service, As Always I recently had my car serviced for regular maintenance. Landon handled my service for me and was awesome. Great communication, super quick work. Ev I recently had my car serviced for regular maintenance. Landon handled my service for me and was awesome. Great communication, super quick work. Everyone is great to work with there. More

Acura Pleasanton helped Me Just as I felt like I had no other option Acura of Pleasanton came through...I had issues with challenging credit amongst other things & they were wit Just as I felt like I had no other option Acura of Pleasanton came through...I had issues with challenging credit amongst other things & they were with me 100%...I would recommend anyone that feels they have no other options or chances to speak with Sam or Victor...They are the absolute best! More

Good service Mr. Ron Andrews was a very good internet sales consultant, he helped me not only for the deal but also for understanding the new functions of the 2019 Mr. Ron Andrews was a very good internet sales consultant, he helped me not only for the deal but also for understanding the new functions of the 2019 ILX. The car is a great choice for my wife to commute. Lynn and Sam were patiently explaining the finance terms to us and helped us to completed the deal. Over all it is a great experience at Acura of Pleasanton. G. Chen More

Service My service visit was comprehensive. Marisol is very professional and personable. My car was completely serviced in a timely manner. I will return for My service visit was comprehensive. Marisol is very professional and personable. My car was completely serviced in a timely manner. I will return for all my future service needs. More