Acura of Pleasanton
Pleasanton, CA
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The experiance overall was very nice and professional. I am happy to support and respect Mr.Hendrick I will share this with his direct staff . My imediate sales person Helder was very easy to work with a I am happy to support and respect Mr.Hendrick I will share this with his direct staff . My imediate sales person Helder was very easy to work with and no pressure, one of the best I have had. It was easy to buy from this dealership. Mr. Gonzales was very helpful also. I did not appriciate the typical pushy finance person, they are all the same. That being said I would buy another Acura from this dealership in a minute and I will send my friends there also. We all know without good people you won't have good business. I hope when I go back this same sales staff is there. More
Purchased my 2 Acura's at Acura of Pleasanton and have done all my maintenance there. Efficient appointment process, friendly and knowledgeable service reps (Art was my service rep this time), and delive done all my maintenance there. Efficient appointment process, friendly and knowledgeable service reps (Art was my service rep this time), and deliver car back when promised. They do not "upsell" for work not needed, but let you know for items to be watched. More
After my service associate did not show up for our 7am appointment, the staff jumped right on it and another associate started my car moving in the direction of the technician, I went in and had coffee an appointment, the staff jumped right on it and another associate started my car moving in the direction of the technician, I went in and had coffee and when I was done my car was ready to go. Although I will need to come back because part is on order. I was happy that I received a voicemail from the technician explaining what was wrong and that it can be fixed. I will be back in the future for final repairs. This is why I have been going to Hendricks Acura of Pleasanton since they started the dealership there. You can’t go wrong when you deal with the right people. JD More
Appointment was made in good timing. Inspection representative was available on time and very pleasant; work was done quickly with added compliment of wash. I was notified when car was Inspection representative was available on time and very pleasant; work was done quickly with added compliment of wash. I was notified when car was ready and the representative was available, courteous, informative and in a timely manner. An all-around pleasant experience. Thank you! More
The service, smile and solutions Landon Bura from Acura Pleasanton provided was beyond and extremely appreciated! He really made me feel taken care of during a lousy situation. Thank you Landon! Give h Pleasanton provided was beyond and extremely appreciated! He really made me feel taken care of during a lousy situation. Thank you Landon! Give him a raise! More
Landon Bura and Acura of Pleasanton came through for me again. The video they provided made very clear the condition of my car. They kept the work to just what I asked and made recommendations for work tha again. The video they provided made very clear the condition of my car. They kept the work to just what I asked and made recommendations for work that may be needed in the future. More
Marisol in service is outstanding! I appreciate her attention to detail and excellent customer service. Acura Pleasanton has been excellent to me from purchase to service, I highly I appreciate her attention to detail and excellent customer service. Acura Pleasanton has been excellent to me from purchase to service, I highly recommend them! Cindy S. More