Acura of Pleasanton

I'm an elderly person and have no mechanical knowledge so that I appreciate that needed maintenance or repairs is explained in a way I understand. I like that there are no surprises because accurate estimat that I appreciate that needed maintenance or repairs is explained in a way I understand. I like that there are no surprises because accurate estimates for the materials and labor are given at the beginning of the service. I know I will always be treated with courtesy and respect when I'm there. Thank you Landon for the many times you have helped me. More

Knowledgeable and friendly service advisor. Overall great experience taking my car in for warranty service. Overall great experience taking my car in for warranty service. More

The service at Acura of Pleasanton is incredible! Marisol, Service Advisor of 20+ years, is the best I’ve experienced in my own 20+ years of Honda & Acura car ownership - she’s responsive, thoughtful Marisol, Service Advisor of 20+ years, is the best I’ve experienced in my own 20+ years of Honda & Acura car ownership - she’s responsive, thoughtful and careful….and she thinks of everything! She makes my experience an EXCELLENT one, which I don’t take for granted!! I’m impressed by her knowledge with each visit. I’ve had only the best service experiences at this dealership! More

We’ve been using this dealership for over 15 years due to their excellent customer service and their awesome service center. Highly recommend the dealership their excellent customer service and their awesome service center. Highly recommend the dealership More

Ana and management staff were excellent. I would buy a car from them again. Thanks to Mary and Jeremy as well. I would buy a car from them again. Thanks to Mary and Jeremy as well. More

Top notch staff and service and pleasant environment a a a a a a a a a a a a More

It was a pleasure working with Alexander Lorenzo. He made sure I was treated fairly and made me feel welcome. I would recommend him to my friends and family! He made sure I was treated fairly and made me feel welcome. I would recommend him to my friends and family! More

I have my vehicle maintained a few times with this dealer, e.g., oil change, filter change, battery replacement and driving belt replacement. They provide excellent service with multiple inspection in dealer, e.g., oil change, filter change, battery replacement and driving belt replacement. They provide excellent service with multiple inspection included each time. Marisol is a professional agent and I always talk to her about my needs. It's a reliable dealer for Acura service. More

Marisol Arvizu was super nice and excellent service representative. I have no complaints. Great location and all the employees are super nice!!! representative. I have no complaints. Great location and all the employees are super nice!!! More

My car didn’t pass smog and needed to find a part; called my service advisor since near closing time and she went to parts on my behalf and ordered parts. Due to holidays, delivery was delayed but as soon as my service advisor since near closing time and she went to parts on my behalf and ordered parts. Due to holidays, delivery was delayed but as soon as part was in hand, she called me and took car of my car when I brought it in. More