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Acura of Pleasanton
Pleasanton, CA
1,182 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,182 reviews
June 08, 2019
Came in for Windshield sensor calibration. Acura offers you a ride home or work and back pick up free by Lyft. That’s very good not like the other shuttle provided by others that will takes too Acura offers you a ride home or work and back pick up free by Lyft. That’s very good not like the other shuttle provided by others that will takes too long to drop you home by dropping others on the way. More
by RAJGHUMAN
Verified CustomerEmployees Worked With
Marisol Arvizu
June 07, 2019
2019 RDX Vanessa was amazingly knowledgeable and astute about the Acura products. Never a hard sell always only interested in customer satisfaction. Vanessa an Vanessa was amazingly knowledgeable and astute about the Acura products. Never a hard sell always only interested in customer satisfaction. Vanessa and Igor were a complete join to work with. More
by KA.JENSEN
Employees Worked With
Helder Pereira, Vanessa Strand
June 07, 2019
Always a great help! Every time I've worked with Landon, he's gone above and beyond to get me the info and service I need. I had a complicated visit with a scheduled serv Every time I've worked with Landon, he's gone above and beyond to get me the info and service I need. I had a complicated visit with a scheduled service, two recalls, and an unexpected sun roof glass replacement. He was able to get all done in one day, make sure I had a loaner, and get me accurate info on costs, etc. Also, Landon is just a really nice guy who makes the process of a lot smoother. More
by EON
Employees Worked With
Landon Bura
June 04, 2019
Acura MDX 2011 We have been coming here since we purchased the car. Great service. Thanks Shaun. I would like to suggest that since we are not in a drought anymor We have been coming here since we purchased the car. Great service. Thanks Shaun. I would like to suggest that since we are not in a drought anymore, that you offer a free car wash with the service. Thanks More
by MARK
Employees Worked With
Shaun Dortch
June 03, 2019
Great experience Landon went above in beyond in keeping my updated about my car when it needed additional service above what was planned and also made sure I could get Landon went above in beyond in keeping my updated about my car when it needed additional service above what was planned and also made sure I could get to my other appointments that day on time. More
by DHARRIS12
Employees Worked With
Landon Bura
June 03, 2019
Recall items on MDX. My service representative was very courteous and prompt and they finished the repairs in less time than expected. I was very satisfied with the servi My service representative was very courteous and prompt and they finished the repairs in less time than expected. I was very satisfied with the service department.. More
by GRIZZLY32
Employees Worked With
Shaun Dortch
June 02, 2019
Excellent Customer Service Great Service went above and beyond with an issue we were experiencing. Work was completed in a reasonable timeframe. Drop off and pick up were seaml Great Service went above and beyond with an issue we were experiencing. Work was completed in a reasonable timeframe. Drop off and pick up were seamless More
by SBREG1056
Employees Worked With
Shaun Dortch
June 01, 2019
3rd MDX Stephen Loa made our visit very enjoyable. This is our 3rd MDX and second one leased from Stephen. The Pleasanton dealership is always clean and on to Stephen Loa made our visit very enjoyable. This is our 3rd MDX and second one leased from Stephen. The Pleasanton dealership is always clean and on top of things. Thanks Stephen...we'll be back. More
by GGPBEAR
Employees Worked With
Stephen Lao
June 01, 2019
Oil change Overall good experience. However, I didn't get any updates on my car which is a bit annoying. Phone calls requesting status provide no details. Tex Overall good experience. However, I didn't get any updates on my car which is a bit annoying. Phone calls requesting status provide no details. Text or email updates would have made this a 5 (overall) star rating. Gary and Marisol are great and I appreciated their help and service. More
by KLAW5050
Employees Worked With
Gary Chan, Marisol Arvizu
May 31, 2019
A1 and recall service Excellent scheduling, accepting, and timely service. Shuttle service offered at accepting desk. Explained the service items in details. Provided me wi Excellent scheduling, accepting, and timely service. Shuttle service offered at accepting desk. Explained the service items in details. Provided me with options that fits my work schedule best. More
by xiaolingz
Employees Worked With
Ashley Fritze
